Could not have had a better experience. The owner and staff were extremely polite and professional…read more They gave me many options to choose from. Their honesty and sincerity was amazing. I would strongly recommend this business to anyone.

They are not honest and did not do as agreed. Fortunately I had photos of all they took and I…read morecould document their dishonesty.

The company is great. They went out of their way to help us liquidate our mom Estate. They did an…read moreexcellent job.

From the owner: * There is no money up front. We are paid by commission only. We work to get you top dollar for all…read moreyour valuables.  * We organize and arrange your location before the sale. Light cleaning is provided. * We will conduct a sale in your home, office, or warehouse. A 2-3 day sale is typical depending on the volume of goods. Call us or visit our websites for more information. 936-777-2923

They sold many things for me in the past. The last group of…read morealbums and other miscellaneous items has been 7 months ago and they refuse to pay me. I've contacted them over 2 dozen times. There is no contact with Kelly, I don't know if he's blocked me but he certainly is no longer responding.

You cannot trust the description. I bought silver that was described as Gorham Sterling. They were…read morenot. They were silverplate. They said I could return them but would never return my calls or emails. Beware. They are not listed with the BBB either.

This business is in conjunction with North Central storage, which also happens to be a tow truck…read morecompany . A sleazy , predatory tow truck company. I had a root canal done yesterday, my son came over to check on me, assist if needed, and just catch up. He ended up staying over and left his car parked in front of my house. The next morning , it was gone. Nothing left anywhere as far as a notification or anything. First thoughts obviously that it was stolen. Then he mentioned it was parked on the street. I thought, surely not, but yep, one phone call confirmed the sleazy tow truck company picked it up. I called and spoke to one of the heartless thieves. I got the ' too bad, so sad' but you better have $274.97 if you want it back. You must be the owner and your name must be on that credit card that they are somehow legally able to steal money from. I couldn't live with myself if this was what I did for a living. I am not the least bit surprised by all the negative reviews for the estate portion, not surprised at all

Update: Dec 22, 2024…read more This is an update from a review originally posted in June of 2024. Lawsuit was filed and a judgement obtained. A copy of which is attached to this updated review. These people are fleecing the elderly, and perhaps others. They did not honor their word, they did not honor the contract they signed, they did not answer demand(s) for payment, they did not answer the attorney's demand(s) or attempts at contact, they did not respond to the court/judge, they did not pay what they owe, and a default judgment was obtained. Sellers, buyers, those in general, you need to give serious consideration to the type of people you are dealing with and ask yourself if you want to be the next victim of their scam. Again, this is a true story based on personal experience. BEWARE! ********************************** 6/18/24 This is a legitimate review and factual account of the services contracted with The Auction Group aka Liquestate. Unfortunately, not a good experience. Please do read on. Through a referral (you know who you are), services were contracted February 2024 for the estate sale of an 81 yr old recent widow. These services transpired with separate sales continuing through April 6, 2024. Items included vehicles, guns, jewelry, tools, any and all household goods, etc., for a complete liquidation and relocation to live with relatives. The whole family participated in these services Felina Hill, Steven Hill, their children Josh Hill, Savannah Hill, and two other minor children along with a few workers to help out. Seemed very nice in the beginning. April 6, 2024 The Auction Group aka Liquestate provided two separate payments for the first two sales via check. These checks bounced immediately! For those who doubt this, copies have been included in this review. As of this writing, they have not made good on the money they owe, and they owe a considerable amount (the bounced checks are not even half of what they owe, total $29,000). Various reasons and excuses have been made along the way, but still they have not made this grieving widow whole. A civil lawsuit is underway for their breach of contract and deceptive business practices as well as criminal charges being filed for the felony fraud they committed intentionally writing hot checks of these amounts. They claim to be licensed auctioneers, and a complaint will be lodged with the appropriate licensing board. Sellers, do you really want to put yourselves through this at a time which you are likely most vulnerable in your life? Trust me, you do not. Buyers, you are essentially buying and are in possession of stolen property. You need to be aware of this and aware of the type of people you are buying from. There is no legitimate reason for not paying the seller what they are contractually owed. The sale has been made and the money is collected before the buyers pick up their items. They are keeping your money! In the least, they are grossly mismanaging your money robbing Peter to pay Paul so to speak, delaying any payments along the way, having to hold subsequent sales to pay for the earlier sales. It's quite the scam. I would strongly urge anyone considering doing business with or even associating with these people to stay clear. These people simply cannot be trusted!!! Material updates to this review will be provided should anything develop.

We were retiring and moving out of home after 20 years. I did some research and found that Caring…read moreTransitions believes in upcycling: recycling our things by having an online auction and then taking the remaining things to be donated. This is something I completely believe in. But that is not what happened. First, as they set up the sale, they turned our AC down to 60 and did not turn it back up. So, from Monday - Friday (when we went to move a few things out of the house) the AC was running at 60. My weekly usage report was DOUBLE all the other weeks. Then, after the sale, the left over items were not taken to be donated, they were put in the garbage. The first day we were just told there was a lot of garbage but not that nothing was being donated. The second day, we went to see what was in the garbage. There were over 20 bags of clothes, sheets, bedspreads, etc. We brought the all back into the garage and I called Sarah at CT. She said they could not donate because of COVID. That made sense but they should have notified us. WE packed all the items into our car and donated them. The rest of the trash was taken by a trash company because we did not want it sitting on the street for days in the neighborhood. Finally, they were to send our part of the auction. Sarah said she would send it through Zelle because checks get lost in the mail but then said she mailed a check on Saturday. We did not receive the check for over a week and when we looked at the postmark, it had been mailed on Wednesday. I tell you all this because we found the Caring Transitions of NW Houston to be very opaque, you never quite knew what was going on and how much was made off the sale. They did not return calls or emails in a timely fashion and toward the end were downright rude. They do not follow the tenet of CT. I even had to get the corporate office involved. Use them at your own risk and do not expect to make any money off the sale or to have things remaining donated. It will not happen.

Stay away from this company!!!! We were told that items would be researched for fair market value…read more Not only was this not done according to my own research, (Lillyput Lane collectible houses,. per internet sold from $25 to $85 were priced for $5 to $10 per word from neighbors who went to the supposed ''ESTATE SALE'') things were supposedly broken and thrown away while in their care. For instance a very large picture with non glare glass was said to be broken by them and thrown away in the trash. Did not have the honesty to notify us about the fact so they could replace it at their cost, because this happened under their watch. Also another large picture had glass broken and then priced for one dollar. Things were missing from the house before the sale. I ask, are they in someones home? Items were not delivered to the new address as clearly marked "do not sell-move to new address". Also items were put up for sale that that was clearly marked "do not sell". Per their agreement, once they took control of the property, we were not allowed back in. From our research we had a general idea of the value of our belongings. in the end we got no money from the sale and had to pay them on top of it. A company that should not be allowed to operate and take advantage of a 79 year old couple !!!