Easy to make an appt for cracked windshield. The guy who made repair was knowledgeable and polite…read more It was done quicker than they anticipated.

A rock chipped my windshield yesterday. I went in to find out if it was repairable or required a…read morereplacement. They said it was repairable, but they were fully booked for the day. I made an appointment for the next day. At the appointment, they explained that the repairs do not end up like the commercials. They can possibly spread during the sealing process. The process took about 30 minutes. It is not common to have repair shops tell you about problems that could happen during repairs. It is a good value to repair the windshield for about 10% of the replacement costs. For about 10% more, they will come to your car and do the work.

Extremely personable, informative staff…read more Was able to get a same day appointment for an oil change on our Macan. Service was quick, accurate and extremely fairly priced. Will absolutely put this location at the top of my list for any future needs.

I have reported this to BBB as well. WARNING: DO NOT GO TO THIS shop. I will never use any Butler…read moreAutomotive for anything EVER again. On 06/23/2026, I took my vehicle to Butler Automotive West, Inc. for diagnostic and repair services. I was charged $2,500 for the repair. Within the same hour of picking up my vehicle on 07/02/2026, it broke down again with the same issue that was supposed to have been fixed. When I contacted the shop to report the immediate failure, I was told it must have been something I did, even though the vehicle had barely been driven since leaving their shop. They refused to take responsibility for the failed repair or offer a reasonable explanation. I had to pay the tow service because I wanted it towed to my residence instead of being towed to Butler Automotive again. The business charged a substantial amount, did not fix the problem, and then suggested towing the vehicle back to their shop--potentially to charge additional fees. After paying $2,500, my car should not have broken down the same day. I paid nearly $200 for diagnostics alone; they did not even diagnose the issue properly. The tow man told me immediately that the alternator or the battery is the issue; it's the fuel injection system. I asked that it be checked when I gave them my car to fix, and they clearly ignored me and obviously didn't even do a diagnostic test, and their mechanics can't be smart. Butler Auto is A SCAM. Money-hungry liars. I cried to them, literally cried, begging them for help with the bill. I let them know my situation that I couldn't pay $2500 upfront, begged for in-house financing, and they refused to help in any way. Desired Resolution: A full refund of $2,500 for ineffective repair services. A written explanation of the diagnostic and repair process. Accountability for the immediate breakdown following service.

First time I went i was quoted a different price then when I got there. Took 2 days just for…read moresomeone to call me and tell me what was wrong with my van. Then when I picked it back up it was making a new noise and the guy tried to act like he didn't hear the noise. So I said forget it and went home. Called back the next morning because of how it was driving. Tried to speak to Mr Rick because he is who told me to only speak to him but when I asked yo speak to another person that would listen to my concern I was then hung up on. After giving this place almost 2000.00. Nevet again will i ho back. Now I only take my cars to atc in grovetown.

My wife jumped a curb and popped a tire. I called Gate 2 Tire & Auto and they said "we're not too…read morebusy today - come on over and we'll fix you up!" Tire replaced & balanced in less than an hour. I have been using Gate 2 for a couple of years for almost all of my auto service. Normally you need to schedule an appointment but if you're in pickle they will go out of their way to help. Honest and trustworthy - fair prices and prompt service. What more could you ask for? Highly recommend.

Last summer the A/C on my 2019 Silverado was giving me issues. The dealer wanted to replace a…read morebaffle which would have required taking the dash board apart and the estimate was $2500. So I brought it to Aiken's Finest and they said the A/C seemed to be blowing cold and so they didn't touch it, didn't charge me, and remarkably, it has been working fine ever since. I brought the Silverado in for an oil change last week. Left it the night before my appointment and dropped the keys in the night lock box. My truck was ready promptly the next morning. No big deal. BUT, here's the thing. The plastic bumper on the front driver's side had been hanging loose from hitting a curb for like two years. THEY FIXED IT! Didn't charge me, and didn't even mention it. My wife noticed it the day after the appointment. In a world where trust is tough to come by, especially in the world of auto repair, these guys are trustworthy. I'm a customer for life.

After my Subaru sat idle for nearly two months, I was finally able to bring it in for diagnosis…read more Although I could not approve the full repair quote immediately, I am extremely grateful that the team suggested completing the work in parts over the next month. Chris and his team went above and beyond: they fixed my car, ensuring I was mobile, and even test-drove it to guarantee my safety for the drive home for the Holiday. They maintained communication throughout the entire process and delivered the most genuine customer service I have experienced. I wholeheartedly trust and highly recommend this team as a reliable mechanic, especially for Subaru owners. Their work is done with integrity, honesty, and affordability.

Customer service is amazing so far at this location and all discount tires within the area. I've…read morebeen to them all for tire purchases and rotations and I've always been helped by knowledgeable staff who were efficient at their craft. The wait times for walk ins can be a while, so I highly recommend putting in an appointment. The staff are pretty good at rotating customers through, but you can still wait few hours pending time of the day. I've always purchased Tesla tires here. The gentleman who helped me looked out for my best interest in sourcing the best, yet most cost effective tires. We were able to put in an appointment and come get my tires swapped out seamlessly. Highly recommend this location and honestly any other discount tire establishment within the area. All ran by staff who care and efficient in what they do.

Great place with great service and prices! They get you out fast and pain free. I have purchased 2…read moresets of tires so far, a set of rims and many alignments. They have always been great!

Several months ago, we purchased a Subaru Crosstrek from Gerald Jones, a very pleasant experience…read more Couple of weeks ago, we got a notification from Gerald Jones that the car had notified them that the Airbag had a problem, so we brought it in. What they told us was that the wiring harness under the passenger seat had been chewed by a dog and needed to be replaced for $975. Looks like one of his toys had rolled under the seat and he had been trying to get it. All of our interactions with Gerald Jones have been very good. Just a warning if you have this car and a small dog.

My husband and I purchased a vehicle from here for his work commute. During the time of our…read morepurchase and test drive there had been no mechanical issues. Two months ago the check engine light went off and we fixed what the issue had shown through the series of codes. Then the check engine light came on once again and we again fixed what the issue was through the different series of codes it showed. For a third time the check engine light has come on and we were not able to see what more codes there were and it became where the car felt unsafe to drive. My husband scheduled an appointment to discuss that we no longer willing to pay payments on a vehicle that was what we believe to have been deceivingly sold to us. My husband had gone in with the intention of discussing the situation of issues that seemed to be continuously popping up and dicuss a possible trade in. The salesperson was very understanding and was doing the best he could as just a salesmen and of course he'd need to speak with the general manger and the service department. Now this is where our experience went VERY downhill. When the car had been taken into the service shop MORE codes showed up that I quote "multiple codes that were not there and hiding behind the other codes.". Which seems to my husband were codes that had been hidden or erased. Then the General Manger came out to speak with my husband, honestly he didn't even speak with my husband. What my husband encountered with this employee was absolutely unprofessional, disrespectful and arrogant. Not only was my husband not be able to directly share our needs with this employee but was denied a handshake when he went to introduce himself, had LAUGHTER and SMIRKING thrown in his face when I quote the GM stated "You can either go test drive the car you need and be flexible with your payments or leave in what you showed up in and hope it doesnt break down on the way home.". The GM didnt even have the decency to even SHAKE my husband's hand when my husband decided to leave. My husband himself had to reach out and shake the employee's hand. This dealship on the Subura side is being managed by a very disrespectful and unprofessional GM that finds it appropriate to LAUGH, SMIRKE at a customer, and not shake their hand when they came to speak about trading in a previously bought vehicle that didnt even last TWO MONTHS before throwing out code after code after code. As a customer that came in with a calm and willing to work with them to trade in a car that they bought from them with of mechanical issues and asking for a solution but instead was met with the above encounter is..honestly dont even have words for it, especially when the customer tried to end the whatever the hell you'd call that appointment by simply reaching out for a handshake and then was refused that handshake.

Came in when our car was having issues on our way home. They told us they weren't sure if they…read morecould get us in, but the person we talked to was very sympathetic and said he would do what he could. They fixed the spark plugs for us, and did an oil change. Not only were they done way sooner than we expected, but it was significantly cheaper than we were expecting. All the employees we talked to were super nice, and got us out of there and back on the road ASAP. Definitely would recommend!

Had service on front wheel brakes to include new pads and rotors. Had another shops estimate…read moreadditionally for rear brake replacement but Boy Scout Road Tire and Auto stated that rear brakes did not need to be replaced. And only needed to be serviced which included being inspected, cleaned and aligned. That alone saves over two hundred dollars. Car brakes are working very well now with no grinding noise. This particular car is driven by one of my granddaughter so I want services to be done correctly and of course at a reasonable cost. I found Boy Scout Road Tire and Auto meets both requirements.

Just got service done with new engine mount and cleaning fuel system and injectors, 10/10 for…read moreeverything and price was just, recommend this place for anyone local with any car type (I don't know about teslas)

Ordered tires online, Tire Rack listed Precision Tune as a "preferred installer" and listed an $89…read morefee for mounting and balance. I had the tires delivered there. I've done this twice before, with Precision Tune. However, today when I arrived, they charged me $126. They said they didn't work with Tire Rack, and I could accept the price or take the tires with me. Not happy with the experience.