Incredibly skilled, highly recommended, honest, and clear that they love what they do. Would not…read morehesitate to recommend to anyone in need of this type of work.

--Part 1: I will update this review after repair work is…read morecomplete. My parked car was recently hit and the driver left the scene. After leaving several messages and waiting three days for a return call from my dealer, I was finally able to talk with someone who informed me the earliest they could provide me with an estimate would be June 16th (today is May 12th). I immediately pulled up Yelp to check out the best reviewed body shops near me. As you can see, Hatley's was at the top of the list with a perfect score and some excellent testimonials. I called Hatley's and one of the owners answered on the first ring, and told me I could bring my car by anytime for an estimate. Even with the excellent reviews, I was surprised and wary at how easy this seemed. I drove my car over to the shop. I was greeted by Thomas (the owner) before I could even walk into the office. Thomas was so pleasant and started looking at the damage to my car right away. He asked a few quick questions, and then asked another mechanic if he could run an estimate on my car. This mechanic, Steve (actually the co-owner I believe), who was midway through painting another vehicle literally traded spots with Thomas, greeting me with the same extremely pleasant nature, and starting taking a look at the damage to my car. 15 minutes later I had an itemized estimate in my hands. Incredible! The pricing is extremely reasonable, but the professionalism and genuinely kind and honest customer service is what made the biggest impression. I am confident their work will be just as detailed and incredible as their communication. I'll update with after repair photos soon.

I can't believe I'm posting a review of another car repair place in less than a year. So annoying…read more I chose this place over the last place because it's close to home, and the damage was minor. From beginning to end, it was an easy process and the results were good. My one issue is that the window wasn't cleaned probably because the writing with the paint color could still be seen from the driver's seat. Minor issue. Overall, it was a good experience.

Phenomenal customer service !!! Ivy and Brenda were especially communicative and updated us on all…read morematters. The entire team worked together to provide us the best price and service. I highly recommend them !!!

As of July 2024 there has been no resolution to this matter. Due to cost of litigation it was…read moreadvised that we do not pursue this matter by his attorney.

Ken and crew have always been a helped when I needed them the most. I have not used them for…read morerestoration, but I am happy they are in my neighborhood!

Keith helped me a lot. The insurance company was slow in getting my check cut, and so when I went…read moreto pick it up the body shop hadn't been paid. He got on the phone with insurance to get a commitment from them and then gave me my car. The work looks good, and the price seems fair.

Best body shop! My car was stolen and found with a ton of damage, and Keith went above and beyond…read moreto get my Honda Civic looking brand new. Amazing customer service, very cute dog in the office, worked with my insurance, and amazing attention to detail. Very kind and honest. I will be returning for any future needs!

Ken came over while having a cookout and took care of my car for me. Did great work and was…read morereasonably priced.

From the owner: Ray's Automotive offer gas lockouts Towing & mobile services…read more Roads Service Fees Start At $40 in town. Towing Service Fees Start At $65 in town.

They did great work at a great price. Unfortunately upon inspection they kept forgetting a few…read morespots that were supposed to be handled, so a 1-day job turned into a 3-day job, which cost us a pretty penny for a rental car. So - the value is there, definitely, and they're nice folks who stand by their word and their work, but, in fairness, this job should have been done right the 1st time around. Just be sure to be clear on work parameters and check the work before driving away...

Auto Body Shop. Highly recommended. Locally owned in Chatham…read morecounty.Very reasonable. 919-614-7263.

Great work.Reliable.Use three times.Always very satisfied.would recommend them.Did a great job all…read morethe time.

They are a very high quality operation…read more I crashed my car pretty badly when I was visiting my daughter in Apex. Marianna and Darin we're very easy to deal with and their work was very high-quality. As mentioned, the damage was severe and when I picked it up, the car looked absolutely perfect! I hope I don't need to use them again. But if I do, I will definitely go back.

Great customer service, and they repaired my front end in less time than I expected. I only gave…read morefour stars because I felt like the repairs were REALLY expensive.

BEWARE BEWARE BEWARE…read more It took 6 days just to get a quote. All the while I was charged for storage and "admin fees". The response to "what admin fees?" And "why wouldn't the storage fee kick in when I finally received the quote 6 days later", was ambiguous, at best. I didn't know any of this until they actually produced this untimely and over inflated quote because it states these charges in very small print but only when you actually get the quote. You are not given the information prior??!! Ok but maybe you state when you'll actually get a quote and if they take their sweet time, storage fees rack up? Maybe customers should know this and get their car outta there instantly? I would have. Note the 6 days I waited for this quote, I'm dealing with a head injury, eyes swollen shut... They see nothing wrong in this scenario. They provide 0 information. Wherever they can jack up a fee, they took advantage of it. Then comes the exorbitant quote. finally, with all fees inflated. When I asked what the admin fees would be, I couldn't get a straight answer. In fact, I got NO answer. Clearly being taken advantage of, I sent a tow truck to pick it the car asap. It was during their business hours. The tow truck driver arrived before their advertised closing time of 5 pm. (It's also on their voicemail.) He walked the lot, around the building, and looked in all windows. No one was there to get my car. And even shadier, my car wasn't there??!! More wasted money, time, and another trip for both of us. Brian Cunningham was nothing short of entitled and curt to me, as well as to the driver on his 2nd attempt the following day. I'm a 62 year old single mom with kids in college and he, well he is the nightmare you pray you never meet. He denied the tow truck driver's report. What he didn't know was I was on the phone with him as he walked around the building and the lot. He waited and walked until their closing time, just in case. Neither of us knew what to do. We decided he'd return the next day and certainly, since there was no car or person, there wouldn't be an extra day charge. No. He's just plain unethical. I was angry but even the tow truck driver felt this treatment was completely wrong. He will attest to this in my upcoming attempts to make Cunningham Collision be accountable. Shady doesn't begin to cover the customer service treatment. It's probably the nicest word to describe his treatment to all involved in this situation. You can bet anyone putting 5 stars here are high school buddies! I have no doubt. When I calculated a fair/just price, and proposed it to him, he still charged nearly three times that amount to get my car out of there and to an honest and ethical business. I will be filling a complaint with both the Better Business Bureau and talking to the Attorney General (about ethical business practices) as advised by another collision facility. Dealing with a head injury and an entitled, curt and unethical person, I will never speak to them again. They will simply have to deal with whatever comes at them. I will never recommend them. I will tell anyone who listens that this company has "0" best practices, horrible customer service, 100% entitlement, significantly inflated prices and owners who take significant advantage of anyone they think they can get away with it. I wasn't given the opportunity to choose where my car was towed to. Not allowed to call Triple A... I was taken in an ambulance and couldn't open my eyes for a week. If you find yourself in that area, anytime soon, RUN FOR YOUR LIFE. If you find yourself in need of assistance in that area sometime down the road, they may be closed per the Attorney General and/or BBB fines/sanctions and you should thank "all the powers that be" for not having to deal with the very worst company I've ever dealt with. I offered a fair, researched, and calculated price for their efforts given the excessive time to get the quote... But to no avail. They didn't budge. I guess they don't know what fair, just, ethical business practices are. They are about to find out. I will not be done with this until my credit card is refunded and/or the organizations I contact fine them or better yet, close them down. Oddly, they seem to enjoy kicking people while they're down. Let's see how they like it. IT IS NOT the kind of company anyone should ever have to deal with. They will be sorry they didn't opt for my fair and reasonable offer because my middle name is persistent! No one should or will have to go through what I did and I won't stop until I'm confident of this. Very humbly, dissolutioned, angry and respectfully, Brenda C, MS MS LCMHCS

The team at Joyner did an outstanding job fixing a dent in the front of our vehicle. Great…read moreservice, great team. Car returned clean (detailed) upon return. Great experience Thank you Darren McQueen

I had an almost impossible problem to fix. My car had a leak that allowed three inches of water to…read moreget in. They fixed it without having to total it and cleaned it up like brand new. They replace all the carpeting and found many sources of leaks in my 2004 Lexus. You could not ask for better service and great work. Thanks. Cheri Miranne

I just got a newer car. Before I made the first payment BAM a rock hit the windshield. It caused…read moredamage about the size of a penny. I found Bullseye on Yelp and gave them a call. Ned was very helpful and friendly. He made the appointment to my schedule. He was prompt, thorough in the explanation of the process and seemed knowledgeable. While the repair is not perfectly clear, it's about 95% gone. If I didn't point it out you probably would not notice it. It takes about 30 minutes to complete by and he came to me. I'd definitely recommend Ned and Bullseye to anyone needing repair. I simply didn't want to replace the OEM windshield with all the safety components attached to it. That's why I chose this option. I'm glad I did.

So glad we found Bullseye in a Google search. We got a small chip on a cross country road trip…read more Tried contacting several other repair places online but appointments weren't available for days. Ned answered the phone personally. He explained the process and repaired our chip that same afternoon. Quick, efficient, cost effective, Ned's your man.