I needed someplace that could do a state inspection quickly. Childress was recommended by a friend…read more I called the night before and a friendly service person let me know that state inspections were done on a first-come, first-serve basis and that it would be best to be there early. I arrived at 6:45 to find several others present, just as the gentleman said. The check-in process was simple and quick, yet friendly and personal. I was finished and out of there by 8 am, having met some very nice people as I waited. Don't look for a waiting room nor a lot of amenities, but expect great service!

Avoid at all costs. I took my antique truck in it had a bad rear brake line and I just didn't want…read moreto crawl under and do it. I left it told them what I wanted. Next day 1200 estimate they did a whole truck review and included all sorts of things some I had just fixed ???? I said no just fix what I brought it in for. They refused said 1200 or nothing and by the way you owe us 80 for the inspection I never authorized or requested. They figured they had me because I couldn't leave. Luckily a neighbor close by I could escape to after paying their 80 dollar ransom. Can you say CROOKs

Do NOT take your car here, for repairs. I took my vehicle to this shop and told them I needed my…read moreclutch replacement. I know, because I was driving when my clutch went out. I paid in the ballpark of $2K for a clutch and flywheel replacement. I ALSO PROVIDED THE PARTS. I reviewed the invoice and I was still charged nearly $200 for a diagnostic fee. I confronted the guy at the front desk over a phone call. He hmmd and hawdd, when I confronted him on this. He started talking about reviewing the recording our phone conversations, to determine anything further. I declined giving him or his company any more business. Customer service is MEH. Charging a diagnostic fee, when you tell them exactly what needs replacing; That is crazy! Take your vehicle elsewhere, unless u wanna be ripped off friends!

As a woman, I have a hard time being impressed by auto shops. In fact, I generally leave a bit mad…read morebecause I feel like I'm being taken advantage of(the girls that get it, get it). But from the customer service, the cleanliness, the fair prices and just overall good vibes, I think I've found my hometown automotive shop. We went for a state inspection, were provided a detailed report, and we weren't told we need to do hundreds or even thousands dollars worth of work to pass, I truly believe these people take immense pride in being honest people and it shows. Thanks you guys!

I made a few calls last week just trying to find a convenient place to get my car inspected. I'm so…read moreglad I came across Carter's Corner. And it's right down the street. I didn't get any pictures because I was engulfed in conversation instead. I was lucky enough to meet an owner and another patron. Such lovely people. From the moment I walked in, I was greeted by the lady at the desk. She was nice. Funny too. The office is neat and has chairs to sit and wait, drinks and candy. Way better than most shops I've been to. I'm so happy I ventured here. It is local and the staff is wonderful. I definitely found a place where I will take my car for repairs, upkeep etc. Highly recommend!!

Robin was always fair,did good work and treated me and other customers fairly and with respect.read more

Pro Alignment provided superior mechanical services to my 2001 Mazda Miata. It's hard to find a…read moregood and fair mechanic in this area but these guys know what they are doing. Not the cheapest price, but, very fair and they do it right the first time! Great Mechanics!! A+++++ service!!

Very honest every time I have ever brought my automobiles by for any type of service necessary…read more Always best to have them double check any car work done by a friend! I will definitely return in the future and they have my upmost appreciation for the quality work done and best value in pricing I've found around. Would highly recommend to a friend!

Have teen taking our shop cars and personal vehicles there for 10 years now- extremely fair,…read morecompetent and trustworthy. I've never had an issue and they do great work! Preston/IAS Corp

Outstanding service at an affordable price. I've brought…read moreseveral cars here and could not have been happier. They will not try to up sell or provide anything you don't need or ask for. Very Honest and reliable! Thank you!!!!

David Harrell and his team at Suffolk Automotive Services are absolutely amazing…read more This is the only trustworthy car mechanic I would recommend in the area They are very efficient and knowledgeable they give it to you straight and will not charge you for unnecessary things or imaginary things like blinker fluid This is one shop that does not care if you are male or female they will treat you with the same Dignity and respect no matter your pronoun They offer warranties and very reasonable prices If for some reason they can not get the job done they will find you the right references I've been coming here the last few years and my company now uses their services for our fleet repairs also The receptionist Megan is amazing and super quick to help you with a smile All the techs here are polite and hardworking This is the best mechanic in Suffolk and in my opinion in the 757

Had my Jeep in for repairs and it took them 7 days to replace the harmonic balance pulley because…read morethey didn't want to work late to fix it in 2-3 hrs. Finally had it fixed today Monday causing me over 800 dollars for a car ​​rental. The vehicle was towed in Tuesday after and I was told we can start on it Friday then it became Saturday finally finished today. I am not a happy customer being promised many days. Was told by the service rep well sir you can always take it some​where else. What after spending money for a tow truck. Very poor service to say the least. 7 days BS

Do NOT, I repeat do NOT buy a car here or even go for maintenance. All of the employees act like…read moreyou are bothering them from the second you walk in the door. Particularly "Nichole" at the desk. Even calling them is a lost cause. They are all blatantly rude. It's mindblowing they can run a business like that. If you buy a car, once you drive off the lot they will never support you or even treat you with basic customer service, again. They just want the sale. I've been to so many incredible Ford Dealerships in my life, it's unfortunate this one is ruining the Ford name. I wish I could save the next person from wasting their money here.

I really like Ford, I know some of you are not fans but I stick with American made! I had an issue…read moreand thought for sure it was my starter.. I have the automatic stop/start but I turn the button off because it does wear down the starter, as luck would have it, the problem was the battery ! Thank you for the loaner and the great service. Two very big thumbs up. Will be seeing you soon for my oil change, and thanks for taking care of my baby!!!

I had to reach out to the shop. Was placed on hold then hung up on. Called back, then was directed…read moreto the owner who consistently spoke over me and eventually hung up on me. Owner essentially told me to kick rocks and to talk to a lawyer. Current: Awaiting feedback from establishment owner regarding taking my vehicle elsewhere to have the repair looked over, paint corrected to remove swirls and detailed to remove staining, to fix what was damaged by the shop and out of the scope of the original repair. Update: July 29th pickup. Issues under the hood appear to have been addressed. Missing screws were replaced, fan and airbox were attached. However, my car was now poorly washed, residue streaks running down the vinyl on my trunk, windshield, etc. from soap that was not rinsed off. For some reason my hood and the front quarter panels over the wheel wells had now been buffed and done in an extremely poor manner, the entire hood is covered in swirl marks as well as the quarter panels over my wheel wells. Interior gray trim and leather center console now have black stains from something being sprayed on them and sitting. Documentation does not have original intake miles when my car was dropped off on the 15th, when I asked what the miles were, I was directed to review the state inspection which occurred on the 22nd, a week after I dropped my vehicle off. Variance in miles after inspection was done and when my vehicle was picked up. Original post: My experience is still in progress for a Progressive insurance claim regarding hitting a deer and front end damage. Vehicle was dropped off on July 15th to have the condenser, front fascia and grille replaced. Repairs were completed and the vehicle was inspected on July 22nd. However, upon picking up my vehicle today, July 24nd it was sitting out front on display, windows down & covered in bird excrement. After the repairs had been completed? Why is my car still being driven if the repair is done? As well, no one walked me through the repair, only backed it up for me and told me the keys were in it. Upon inspecting it myself, I found improper screws, missing screws, my airbox was not properly attached, the condenser fan was not properly attached either. Vehicle was left pending another tear down and review.

iI brought my Honda CRZ in for repairs and this company did an excellent job. They even detailed…read moremy car for me. I would highly recommend this company for repairs, painting and great personable service. I just got sideswiped yesterday and will be bringing my car back for repairs soon.