Service was performed. But their labor charges were stacked. No favors here, will not return.read more

Extremely helpful. I was in a rental on my way to our closing for our new home in Smithfield. I…read morehad a tire blow out. They understood my hurry and swapped tire out with a spare and did not even charge me. What a nice greeting to our new community.

Just had our tires installed and an alignment done and our car came back on the driver side liner…read morewith grease marks. Totally unsat.

I was able to walk in on a Monday and have Wise Tire & Auto remove a nail and patch my tire within…read more45 minutes, without an appointment. Thanks for your help. Patricia Pitts, Suffolk. Va

Great service and advice on auto maintenance. Staff is friencly and very helpful. I have used…read morethem several times and they have consistently excelled.

Best CUSTOMER service in Smithfield . I called this…read moremorning desperate to have my car inspected . You see, I live in Eagle harbor and was threated to be towed in 24 hours unless I updated my November 23 inspection ( just 7 days late) to 2024. The staff was able to squeeze me in today at lunch. I am so appreciative they took the extra time to accommodate me on such short notice. I was in and out in 30 minutes. I will be a repeat customer !!!!! thank you again.

I updated my review after the owner wrote to me to explain the contact-less options they have in…read moreplace.

When you need a trust worthy, honest, fair priced mechanic go see these guys. My experience with…read morethem is that they have always been friendly and fair. They keep you upto date and let you know how the work is going and any changes that might need to take place. You never feel like they are trying to get one over own you like at some garages, these are the type of trusted small town mechanics that help keep America on the road.

I was really pleased with how quickly they responded, and the person who towed my car was really…read moregood at what they do. They took great care of my car, explained everything clearly, and did more than I expected to make sure I was happy. The price was fair and clear, with no surprises.

I needed new mud tires for my lifted Chevy. The service is quality and they have a range of quality…read moretires in stock and reasonable prices. They were able to get me in for service quickly and on my merry little way sooner than any other place I called. I had the pleasure of meeting the owner while I was there as well. The staff was friendly, warm and welcoming. As a new member to the community, I'm grateful to have received such great service. 10/10 recommend!

I have used them for years. It wasn't Tire Traxx at one point back in 2012. They were off of Curtis…read moreTignor in Newport News then. Because they offer quality products I don't have to go to them much for tires. But I have gotten tires from them 4 times since 2012. Not because of wear and tear, but due to damage from nails, screws, etc. The tires always pass inspection. And these are used tires. They have even come to my job to change my tire. I love this place because they are HONEST, have GREAT CUSTOMER SERVICE, and provided me with a SPECTACULAR CUSTOMER EXPERIENCE!!!! Point blank..

My car got towed here when I hit a deer on 58. Completely wrecked the front end of my car…read more First off, the people there are really nice. I had a hundred questions and they never got impatient or short with me. They also worked closely with my insurance adjuster so the whole process went very smoothly and with little to no stress. Took about a week and a half to two weeks to get my van back and it's as good as new. They didn't leave anything gross in or on my car, in fact I'm almost 100% sure they vacuumed it! I really appreciated that. I was very happy with our service and plan to use them in the future for any of our car care needs.

My wife's car received a terrible door ding from a lady in a parking lot. It was an accident and…read moreher insurance paid for it without any problem. Our car is a 2018 Subaru Forester with a metallic cherry red paint and clear coat. We took the car to Rob at Knox Automotive and he told us that it would be 3-4 days to complete the repair and paint. The car was finished on time, and you can't tell where it was repaired or any sign of paint match. The car looked like it had just rolled out of the Subaru showroom! I used to do body and paint work years ago, and if I couldn't tell where it was repaired, no one could ! I will never take any of my cars to anyone but KNOX AUTOMOTIVE ! Thanks Rob ! Bill Watson