Service was performed. But their labor charges were stacked. No favors here, will not return.read more

Extremely helpful. I was in a rental on my way to our closing for our new home in Smithfield. I…read morehad a tire blow out. They understood my hurry and swapped tire out with a spare and did not even charge me. What a nice greeting to our new community.

Just had our tires installed and an alignment done and our car came back on the driver side liner…read morewith grease marks. Totally unsat.

I was able to walk in on a Monday and have Wise Tire & Auto remove a nail and patch my tire within…read more45 minutes, without an appointment. Thanks for your help. Patricia Pitts, Suffolk. Va

Best CUSTOMER service in Smithfield . I called this…read moremorning desperate to have my car inspected . You see, I live in Eagle harbor and was threated to be towed in 24 hours unless I updated my November 23 inspection ( just 7 days late) to 2024. The staff was able to squeeze me in today at lunch. I am so appreciative they took the extra time to accommodate me on such short notice. I was in and out in 30 minutes. I will be a repeat customer !!!!! thank you again.

Had to wait 2 HOURS, what was told was only going to take 45 MINUTES. Cashier comes out says car…read morefailed, I need 2 front tires, and my driver side reverse light is out.. She already had tires pulled up( most expensive ones of course). I refused tires and her tone changed, told me it would be a couple mins then for mechanic to write up rejection sticker. 30 MINUTES LATER, mechanic backs car up to where I'm standing and tells me light isn't out but flickering. Well I ordered 4 tires, and after picking car up, mechanic said tires were low but WOULD HAVE passed inspection, bulb wasn't out, it wasn't pushed in all the way(flickering)... My windshield wipers ARE BRAND NEW! Just put on a week ago, still have box and receipt where they cost 58.00!! Won't be back! And they wanted to open a work order to find out why why the light was "flickering"... Their CROOKS!

Annual inspection. Another great visit to Ray's! Excellent…read moreservice, friendly environment. They are my "go to" place for my Mini Cooper.

Kate and Scott are a great automotive service and repair team. Responsive, professional, efficient…read moreand affordable. My go-to for all our auto service and repair work. Great place for tires as well!

I updated my review after the owner wrote to me to explain the contact-less options they have in…read moreplace.

We have had this shop perform our state inspections for several years but this week was the first…read moretime we have used the mechanics to make a major repair on one of our vehicles. Because they have always been fair and honest without seeking "trivial repairs" when our cars were inspected, I knew we could trust them with this repair. I was right. Thank you for caring for this customer. Jo kept me informed and the repair even came out costing less than initially projected. I do not hesitate to send people their way.

I was really pleased with how quickly they responded, and the person who towed my car was really…read moregood at what they do. They took great care of my car, explained everything clearly, and did more than I expected to make sure I was happy. The price was fair and clear, with no surprises.

I needed new mud tires for my lifted Chevy. The service is quality and they have a range of quality…read moretires in stock and reasonable prices. They were able to get me in for service quickly and on my merry little way sooner than any other place I called. I had the pleasure of meeting the owner while I was there as well. The staff was friendly, warm and welcoming. As a new member to the community, I'm grateful to have received such great service. 10/10 recommend!

I have used them for years. It wasn't Tire Traxx at one point back in 2012. They were off of Curtis…read moreTignor in Newport News then. Because they offer quality products I don't have to go to them much for tires. But I have gotten tires from them 4 times since 2012. Not because of wear and tear, but due to damage from nails, screws, etc. The tires always pass inspection. And these are used tires. They have even come to my job to change my tire. I love this place because they are HONEST, have GREAT CUSTOMER SERVICE, and provided me with a SPECTACULAR CUSTOMER EXPERIENCE!!!! Point blank..

Great work and repairs!! The staff was great, super helpful. I would recommend everyone to come…read morehere if they need any assistance after an accident.

My car got towed here when I hit a deer on 58. Completely wrecked the front end of my car…read more First off, the people there are really nice. I had a hundred questions and they never got impatient or short with me. They also worked closely with my insurance adjuster so the whole process went very smoothly and with little to no stress. Took about a week and a half to two weeks to get my van back and it's as good as new. They didn't leave anything gross in or on my car, in fact I'm almost 100% sure they vacuumed it! I really appreciated that. I was very happy with our service and plan to use them in the future for any of our car care needs.

Awesome job. Very professional. Great value. They went above and beyond to get me back on the road.read more

Perfect. Best price, excellent, quick communication, true to his word and did what he said he…read morewould do. Showed up on time, delivered + drove the car in, went the extra mile and even tried to fix a glitch in the door (old item that needs repair). Just wish he built decks, remodeled kitchens, installed plumbing and worked on electric - I'd hire him, lol. Great work ethic.