1. Pro Alignment and Walls Auto Repair

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Hampton, VA

Pro Alignment and Walls Auto Repair

4.7 (14 reviews)
Closed • 7:30 am - 5:00 pm

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Auto brake repair

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2 years ago

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2 years ago

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3 years ago

Amazing customer service, they did a great job fixing my issues and gave me multiple options on how to fix it.

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6 years ago

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5 years ago

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4 years ago

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Review Highlights - Pro Alignment and Walls Auto Repair

“As my partner and I were new Virginia residents both of our cars required a state inspection.”

Mentioned in 2 reviews

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J & M Tire - The tire that was put on my car?

J & M Tire

(11 reviews)

Honest business establishment and great customer service. I took my vehicle in because I could see…read morea nail in my tire and hear it every time the tire would turn. They took my vehicle back for service quickly and within a few minutes they came back to tell me that the nail did not penetrate the tire and that there was no cost. You just don't find that kind of honesty as commonplace anymore. I am very pleased and will definitely return in the future for all of my tire and alignment needs. I would like to say "Thank You" and I highly recommend J&M.

I went to this place today because my tire light was on I experienced the horror of trusting the…read moreguy that had did a tire repair for me in the past. I asked him if he was busy he said only about ten minutes however another guy took my tire off and put a used tire on my car that had less tread on it than my tire he did this without asking me the way I found out was when he gave me the bill for fifty dollars after explaining to him I did not put used tires on my car and asking him to put my tire back on he started telling me a lie about my tire (take into consideration that I just had an inspection sticker put on at the dealership) pushing the jack under my car really hard and I could hear it hitting against metal so I told him to stop, Thinking that the guy that I trusted would clear up the issue was a mistake he told me that he would still have to charge me for labor? He did put my tire in my car when I asked him to give me my tire that was in a pile of other tires for some reason white X's was put on mine? Now I have to go and pay for my tire to be replace and disposal of the tire that was put on my car by that person? I hope that the Fifty dollars was helpful because they will not get anymore money from me. WHY DID someone PUT WHITE X's ON MY TIRE THAT WAS TAKEN OFF MY CAR WITHOUT MY PERMISSION? THIS WAS CRAZY!!!!

Auto Pros

Auto Pros

(37 reviews)

I took my 1985 F150 here because the exhaust was unsafe, and the fuel gauge was not reading. they…read morere-fabricated and considered the exhaust so it is now safe. the staff is nice and they provided an uber to and from the shop because I didn't have a ride.

Finding a good and trustworthy auto shop is always tricky. After doing some research, I took my…read morecar here and was thankful for such a quick appointment. Making an appointment was fast and easy and customer service was great up to this point. So far so good. I made my appointment for 8am for a diagnostic and was told i could expect to hear something back around noon. After not hearing anything, I called close to 1pm and was told my car was next for service. When 4pm came around and I didn't hear anything I called again only to find out my car still wasn't looked at. At this point I was told to expect my car to be kept overnight but only because I asked about it. I was pretty frustrated considering I had an early appointment, all I needed was a diagnostic and for the simple fact I had to call for all updates not to mention having to now coordinate a ride home. I called again first thing in the morning and was then told I would have answers around 9. I was convinced then that my car wasn't looked at, at all the day prior. I did get a call shortly after 9 and I was apologized to and did get the answers I needed on my car. When I picked up my car, they were super apologetic and assured me this was not the normal way they conducted business. Because of the inconvenience, I was not charged for the diagnostic. While I was thankful, I was really disappointed with my whole experience. I understand things happen but good communication makes all the difference. Maybe my case was really just a one off, but this trip made me want to take my business elsewhere.

Pro Alignment and Walls Auto Repair - autorepair - Updated October 2026

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