They replaced the driver's side mirror and rear door on my 2011 Subaru Outback. They did a great…read morejob and completed the work 4 days sooner than estimated. And the mirror part of the job also ended up costing significantly less than the estimate.

On March 15th I had an encounter with a very rude employee / tow truck driver that was backing up…read morethe flatbed to a vehicle crash at and Ardmore intersection off Montgomery Drive. I was stopped at the light and he was yelling at me to Stop I said I am stopped the light is RED why are you yelling. The police officer was right there trying to direct and stop traffic so there was no need for him to yell at anyone. He said some other racial slurs to me that was really uncalled for. I would never used their services. He needs some customer service training on how to deal with the public during car accidents. Or go find a job he enjoys!

Very very pleased with the work they did! I just picked up my car and cannot be happier with the…read moreinterior detail, it's sparkling. Paid extra for the vinyl and leather protectant, best move - everything looks perfect!

Ryan did a great job on the interior of my car and it's never looked better. I couldn't be more…read morepleased! The main issue I had was stains on my door fabric that he went above and beyond to fix with dye. I love it! I will recommend them to friends and family. I will definitely come back! Ryan also installed aftermarket badges on my car and did an awesome job. Thank you again!

Good new company, customer focus and great value, they also were quick getting the job done right,read more

Very positive rating and great support on a year old problem----butch ands the guys stand behind…read moretheir work, no matter how easy or hard----good guys and very professional in every way.

I've used John Kennedy Collision a few times now, both through GEICO insurance claims and paying…read moreout of pocket and every experience has been excellent. The quality of the bodywork is consistently top-notch, and I've never had any issues with the results. Thomas Beswick, the collision estimator, is especially great to work with. He's knowledgeable, responsive, and always takes the time to answer my questions quickly and thoroughly. The whole process, whether dealing with insurance or paying cash, has always been smooth and stress-free. They've taken great care of my 2019 Subaru Legacy, and I wouldn't hesitate to go back or recommend them to anyone looking for reliable, high-quality collision repair.

I used this shop through a GEICO partner repair claim, and my experience was extremely frustrating…read more The shop replaced a door lock cylinder incorrectly and failed to properly rekey/install it so it matched the original key and functioned correctly. Despite repeated follow-ups over an extended period of time, the shop continually delayed addressing the issue and repeatedly pushed the repair off instead of resolving it. Communication was poor, and I was repeatedly given excuses without meaningful action. Even with GEICO involved, the issue remained unresolved long enough that I ultimately had to hire a locksmith and pay out of pocket to correct the defective work myself. Based on my experience, I would strongly recommend thoroughly inspecting every aspect of the repair before accepting your vehicle back, especially any mechanical or lock-related work.

Very good service and with kind and lots of respect they tell you where the problem and what caused…read morethe problems they know what they are doing. Thanks for Golden quality service

This is truly a family business. Roy and Dave ha e been taming car of me for years a d even after i…read moremoved to the DC metro, i still find myself going here for certain work. They do all types of "tuner" car work and even your routine maintenance on the family minivan. If the work is taking longer than expected is because they are doing the job right and not taking shortcuts.

We bought a used car through them for my 17 year old son. They were nothing but professional,…read morehelpful and accommodating for the whole experience. You hear so many horror stories about buying a used car, but they were great. You can tell that they are a quality business that i will gladly do business with again. Thanks Dave from Nate, Sandi and Jim

I was recommended this place from the tow truck company and I was a little skeptical to say yes at…read morefirst but really glad I did. Everyone I spoke to was really kind and personable. Up front about working with me and my budget, provided me with different options. I will say once I came in person the service was a little slow and no one came to help me, but that felt incredibly miniscule compared to the other help they gave

Don't trust their posted hours. They decided to close early today without telling me, and now I…read morecan't pick up my car and am screwed over tonight. Thanks a lot. Edit: Owner says it's always been 4pm. Yelp is wrong. I've submitted a correction. I'll update this review once we get our car back. Edit 2: They did a great job with my wife's car, so I'm updating to 5 stars. Still annoyed with the hours mixup but I hope Yelp adjusts it.

I brought my vehicle here to have work done through another drivers insurance for a no fault…read moreaccident. I asked Jack about having work done on a scrape on my front bumper that was not related to the accident. I asked him about prices about for a part for the front bumper, and if it was possible for me to bring in the OEM part from the dealership on my own. As soon as I said that, he replied "Do you bring your own cheeseburger to McDonald's?". Instead of calmly answering my questions, he stated yelling at me and was extremely rude and profane. It seems like as soon as you raise any concerns with this shop, they get hostile and start yelling at you. This is absolutely no way to treat customers, no matter the price or the quality of the work. Don't know if I would recommend this shop in the future because god forbid they don't like something you say and they start yelling at you too. UPDATE 6/29: Just received a call saying to pick up my car. The associate on the phone said "We don't do jobs for customers who leave scathing google reviews". This is the most unprofessional, and discriminatory shop I've ever dealt with. DO NOT GO HERE, you will be slave to their questionable business practices and when you begin to ask questions, they verbally harass you and then refuse to work on your car. Instead of listening and caring for their customers, they bully them around and expect a thank you in return. UPDATE #2 6/29: Another bodyshop called Classic to let them know they would be transferring the vehicle tomorrow. The associate on the phone immediately started yelling at the lady from the other bodyshop and told her "I'm gonna leave his car parked in the street with his windows down and the keys in the ignition!". I'm shocked at this point that Classic is frankly still in business and that customers tolerate this kind of treatment from a business owner. Definitely looping in BBB, and also Audi of America to let them know what kind of business they are partnering with.

Used this shop multiple times. Everytime they make sure the work is done right and they detail your…read morecar before giving it back! Top quality every time.