Everyone was so helpful--Jeff even went over and above and called our insurance company to make…read moresure everything went through smoothly! Very kind, professional and timely!

Super nice and straight forward! Came here for an insurance repair and they were so nice and…read moreinformative, not to mention convenient, the car rental is in the next parking lot. Cameron and the receptionist (I've forgotten her name, sorry ) held a whole conversation about random topics with me during the estimate, and kept me up to date on the repairs and process. When my bf picked up the car for me, he got lost trying to find the rental place and wasn't able to make it before closing, so they dropped it off for him. AND they had vacuumed my car out. Yay!

Got the car back and after careful inspection, I actually couldn't tell it had been in an accident…read more Truly impeccable work. They did a lot and spent a long time making sure everything was perfect. The entire car was clear bra'd, so they had to remove most of the clear bra in order to be able to blend all the panels correctly. Tim forwarded me pictures of a few stages during the process and let me tell you, they do their craft meticulously. From the taping of the car panels to paint blending to disassembly/reassembly, as good as a new car from the factory. And they do their paintwork right, from using slow reducers for paintwork during the hot summertime to baking the car. The paintjob is probably the thing I'm most impressed with, given the clarity and depth of the paint without a single visible blemish or overspray. I believe one of the painters there has been doing this for more than 20 years, and it shows. Tim in particular was excellent. Thorough, honest communication and always happy and available to chat by phone or text. He alone would be reason enough to bring your car to this shop. But the key phrase here is trustworthiness, which everyone I interacted with at this business exemplified. The only caveat is that, as with anything in life, it takes time to do good work. So if you need your car in and out and don't care so much about perfection, another generic body shop may suit you better. This repair shop will definitely take the time it needs to do the work properly and won't cut corners just for faster turnover. So after pretty much a month from the time I dropped off my car at Karosserie to pickup again at Euro Coachwork, I have my car back in mint condition. Definitely come check out this place for bodywork should the unfortunate situation ever arise. They have certainly earned my business and I think you'd be lucky to have them earn yours too.

Jeff did an amazing job on my car. He even delivered it To…read moremy home:) the car was so clean it looked like the day I drove it off the lot. The work was excellent and Jeff kept me in the loop!!!

Most importantly, they did absolutely beautiful body work and painting on our Jaguar Sportbrake,…read moreand it looks better than before the deer hit. They also did a nice job detailing the car. The majority of the delays were due to State Farm's bad Faith claims handling and intentional delays. That said, Karossorie's communication, customer service, and follow-through on promises needs major improvements before we would return or recommend to a friend. Shannon the receptionist and the only person you'll get to talk to about the progress of your repair wields her finely sharpened ditzy-ness like a weapon to avoid even a scintilla of ownership or responsibility for miscommunication, no communication, no follow up nor follow through... Such a high-end exotic car body shop must have a customer liason with as much classiness, dedication to perfection and laser focus on customer service, as the artisans who pour their souls into a great final work product. One star for customer service, communication, and 100% unkept promises. Five stars for outstanding paint and repairs.

I love this place! I've had my Toyota for about 9 years now but I bring it here every time someone…read morehits it and it always looks so freaking nice when I pick it up! I love my van and love keeping it looking new. They don't use cheap paint or materials, you can tell this place loves to work on cars and not just another car business.

the technician reviewing the damage to the car looked at the damaged door but did not take it off…read more he said the inner bar was probably broken, would take 3 weeks to fix and would quoted a price 50% higher than another certified shop. he also said the price might get higher once they started working on it. when I said the bar was not broken, another shop had taken off the door and looked at it, this guy said I should go with the other estimate, he doesn't give estimates. Would NOT recommend this shop.

This place is a scam, overcharged!! Couldn't get the car because they are closed on the weekend and…read moregot charged for it!!! a joke and a scam don't come to tri county collision!! Take your business elsewhere!!

I am recommending Media Line Collision to all of my friends if they ever need body work on their…read morecar. Media Line was recommended to me and I am so glad. The process was so easy. I felt the estimate was surprisingly reasonable, they arranged a rental car, and handled all payment with the person who hit my car. All I had to do was take my car in and pick it up. They were fast and thorough. I took my car in on Monday afternoon and it was ready Thursday. The work looked great and my car looked like it had been detailed!! I am beyond pleased.

Fast service... honest and reliable.... Hoping I don't need to come back, but this be the shop I…read morego to if I need work again

I was having some trouble with my car after a snow storm and they were so incredibly helpful and…read moregot my car fixed quickly!

Pros: The staff and personnel are very friendly, and very…read moreprofessional. When I got the car, the inside was very clean - there's no dust, and you can tell it was thoroughly cleaned. Cons: For a very minor rear bumper dent, my car was in their shop for 3.5 weeks - that's almost a month. They were not able to deliver on the committed target date. There's a lot of instance of miss-communication and glaring issues of a disorganized operation which I will detail below. 1) When I met with Adam on July 10th to get an estimate, he had indicated he can get my car in by the 1st week of August. After a few days, I called to let them know I'm taking my car to their shop for repair. I spoke with Josh or Joshua, and now he said they can't take my car until the 3rd week of August (August 14). I was like, that can't be right, I was just in the shop a few days ago and spoke with Adam. I asked to speak with Adam but Josh said he's unavailable. Ok, fine. So for a month, I was driving my car with a rear bumper dent. 2) I brought my car August 14th, and on August 21st I followed up via text and asked when they can complete the repair. They texted back saying (verbatim) "I DON'T SEE A TARGET DATE in your file but will send a task over to the estimator to see what I can find out for you!" Over a week in their shop and still no clue when repair will be completed. I had to follow up TWICE via text. 3) On August 25th, I got a text message from the shop saying (verbatim): "Good morning! The priming and prep work is progressing well on your ILX and we're currently on track for repairs to be completed on 9/1. Thank you and we hope you have a great weekend!" On August 31st, the day before the target completion, I got a phone call from the insurance and they told me that they had spoken with the shop, Pro Team Collision (I believe they said they spoke with Josh) and everything was on track for 9/1. They've sent 2 checks both of which was cashed by the shop already. The insurance also said rental coverage will end 9/1, but at that point everything should be all settled and everything should go smoothly. On 9/1, the day of supposedly completion, I got a text message from Pro Team Collision, telling me that they are STILL wrapping up reassembly and that there is still a "final bill balance" as of that morning. Someone had miss-communicated that there is a balance of $200+ in the final bill. And since it was 9/1 Friday Labor Day weekend, my car was never released and was held hostage because of this balance and had to get my rental car extended. When I called the insurance company on 9/5, the insurance said the shop had just submitted the supplemental bill at 9:57am that morning. 4) I got a phone call from Adam on 9/5 to let me know that the insurance sent over proof of payment for the supplemental. He said my car is ready for pickup, "however", he wants me to send over the initial check that Travelers had supposedly sent me. I was like "travelers never sent me any check, all the checks were sent directly to the shop and I told Adam that I spoke to the insurance company earlier that day and they said the shop already cashed both checks".... Adam went back to check his records, and confirmed it was indeed cashed by the shop. There's a lot of instance of miss-communication and glaring issues of a disorganized operation, and I don't know if that contributed to my car being in their shop for 3.5 weeks, that's almost a month for a minor fender bender. Hopefully you don't have to ever need to take your car to a body shop, but I would probably look elsewhere for your repair needs.

Tony at Conestoga Collision was great guy, honest, gave me great recommendation that saved me…read morethousands, very quick repair.

Max one of the owners is a good guy to talk snd shop does reliable work .. work was done in timely…read moremanner .

I had two separate accidents and used Norcini and both times they were promt and called me to…read moreinform me when my car would be done! They also have a life time guarantee on all the work they did. Highly suggest Norcini of king of Prussia

First off the service is horrible and it shows they only care for the money. My buddy got his…read morevehicle impounded by the police for a dumb license plate cover. The cops called this towing company to tow his vehicle for a search warrant which has nothing to do with a license plate cover (just shows that low level cops love being on power trips) and when the tow truck arrived the old head started towing my buddy's car in park and we nicely asked him multiple times to put it in neutral so he won't mess up the transmission and he gave ZERO F's. Proceeded to tow the car like that and was very rude to us. All in all they need to teach those rookie cops how to control there emotions and they need to re-certify those tow truck drivers.

not good at all, does not know how to put a car into neutral before towing and drug it up in park…read moreand the guy running it did not know anything he was doing.