They're awesome in every way. Deb assigned me to Emily who took amazing care of my MIL. Their…read moreprices were so reasonable, they instantly called me back and got me taken care of, and the laundry service was fantastic. My MIL has Alzheimer's, and Emily was just as sweet as could be with her. She sends me a picture before and after each time, which is so helpful since I live in Atlanta. Emily dealt with complicated instructions perfectly, and was just so helpful in every way. I would recommend them to anyone without hesitation! Thank you, thank you, thank you Deb and Emily!

Deb replied to my inquiry right away with reasonable pricing and a great turnaround time! Thank you…read morefor the peace of mind knowing that my laundry pile up will get be taken care of before we move. I will definitely be using Deb's services again!

This is that second time coming to Suks & being refused service. The owner was unpleasant & did not…read moreeven ask to see the garments that I bought in. Both times she claimed to be "too busy" without asking any detail. I came in today to give them another chance but after this time I do feel like I was discriminated agains. I would not recommend this business to anyone.

The sweetest lady that owns it!!! 10/10 would recommend . Took me in last minute with no…read morehesitation, and did an amazing job

I have worked with them for many years. Great family owned business that do excellent work. From…read moreDress Shirts, Pants, Slacks, Wedding Dresses, to Comforters. They are excellent. When most cleaners went under during the Pandemic, they kept going! 5-Star!!!

This place can clean regular clothing but DO NOT take any delicate items to this place. I put a…read moretweed jacket that had large delicate rhinestone draped in lace in the dry cleaner. I asked the lady if she could clean it because it was so delicate. She said yes. Two days later I went back to the cleaners to pick up my jacket. she handed me my jacket and before I left I lifted up the jacket to inspect it. I noticed a large rhinestone was missing. I said to the asian woman " Um.. I think a large stone is missing".. She began to " say no no It didn't happen here" I said " ma'am when I bought the jacket in it had all of the stoned intact. I even took a picture of the jacket before turning it in to the cleaners. She said "no,no" I said ma'am I understand mistakes happen is there anyway you can find a replacement stone" Long story short she gave me a attitude and a pretended to not speak good english. I had to call the police to write a report. After the cops came she decided to refund my money which is the least she could do since she ruined the look of the jacket .Needless to say I will be going across the street to the $1.75 cleaners instead of this higher price place with an attitude.

Nice work Reasonable price but sometimes varies widely…read more Very busy with lots of customers

Everything. They fit all my suits and pants with perfection. And they are QUICK when dry cleaning…read moretoo

Outright refused to do a basic hem on a dress because I physically did not have shoes picked out…read moreyet. I can't even make this up. Absolutely ridiculous and a complete waste of time and effort to drive 30 mins over there after confirming via phone they were available.

Best experience! I have been hesitant to go to another cleaners because the last one I went to one…read morethey did not do well.... my favorite dress is like a satin and had this stain that would not go away ! Looked like oil but they got it out ! Dress looks perfect again !!! Thank you !! Definitely my go to place now!

Got a bridesmaid dress altered here. Straps were altered unevenly. When I picked up the dress, I…read moreasked if I could try it on to make sure it fit correctly. Owner became offended and told me that customers never ask to try their clothes on. There was also a stain that was not there beforehand and she insisted that it was stained when I dropped it off. Honestly I'd probably go somewhere else for alterations.

Earlier this month, I had 5 pairs of pants hemmed. When I tried them on at home (after the…read morealterations), all five pairs of pants were too long and were dragging on the ground. I wore them with the exact shoes they were measured with and I did not wash or wear any of the pants. I brought all five pants back in the store and spoke with the owner directly, telling her that all five pants were too long and they were dragging on the ground. I asked if I could try them on and show her. She said that if the pants were too long, then it must be because I wanted them to be long. I said, "No, you have hemmed many of my pants and you know I do not like them that long." I asked again if I could try them on and show her. She said "No, it doesn't matter. I don't make mistakes. YOU must be the problem." She refused to even look at the pants, so I left. BEWARE! I have taken my alterations to Shockoe Bottom Cleaners with a total of ~15 pairs of pants to be hemmed over the past 18 months. I chose them because they are close to work. I have never had a problem with them prior to this week - they are usually very nice, as I am a regular. I feel a true measure of a store's integrity is how they view customer service and if/how they try to please their customer. I am a regular (they know me by face) and they still refused to treat me with respect. It is a shame because now they have lost me as a customer. (I cannot speak on behalf of their dry cleaning services, although they seem reliable.)

This review is for the new owners of T's Alterations, not the kind and lovely lady who owned it for…read moreyears (she retired). Just about one of the rudest interactions I've had with someone in awhile. A new couple apparently owns this business and the woman was impatient, rude, short with me and sighed at me twice. Her version of a total eye roll. Didn't answer my questions and got irritated with me for asking them. I was VERY clearly bothering her from the moment I walked in the door. So much so that at the very end I took my jeans and left. Was she having a bad day? Don't know, don't care. Will gladly go somewhere else.

Not the same business since previous owner retired. I have used them twice since T's retirement,…read moreand am looking for another business for my alterations. Sad because I had been going here for years and was always so happy with everything.

We have used this cleaners and alterations service for four years and the ladies there are…read morefantastic. They are so kind and helpful and things are always done well and on time. Highly recommend.

I would give this business a half star if possible. I dropped off a bridesmaids dress to be dry…read morecleaned on a Monday and was told it would be ready by Friday. On Friday when I went to pick it up, somehow it had mistakenly been placed with clothes to be altered. So it had been sitting there all week and wasn't cleaned. They then said it would be sent out to be cleaned. When I returned for a second time to pick up the dress after it supposedly was dry cleaned there were still odors present. I won't return back to this establishment.