Don't waste your time. They will start out doing a decent job and then you'll begin to notice that…read morea few items weren't cleaned or were [somehow] partially cleaned. Customer service is poor! It's hit or miss with this cleaners. Sometimes my clothes SEEM cleaned and others times, it's is clear they simply pressed them without cleaning. Pressing is also hit or miss. When a redo is requested, the garment returns looking as if nothing was done. And, the clothes never smell "clean." They either don't have a smell or a slight scent of a cleaner used to mask an uncleaned garment.

Gives us a great deal and fixed my work jacket. The inside lining was longer than the outside…read morematerial..

Clean. Lots of machines. Someone there to make change and resolve issues. I will go back especially…read morefor my large bedspreads....

Mold in the machines and bad odor. I couldn't get clothes out of the washers fast enough to go and…read morewash them, again, elsewhere. Doesn't appear that owner cares about the mold and dirt! Will never return! Felt like clothes were cleaner b4 using the moldy washers.

Superb and highly professional service. Staff is extraordinarily courteous and very timely with…read moreservice. Only cleaners in the West End of Richmond that we would consider using!!!

I have been going here or alterations and dry cleaning for over 3 years now and I would not trust…read moremy dry cleaning and alterations with anyone else. My first visit I needed measurements for a Sari and while some places charge for this service they offered to do this for free for me. The staff is always friendly and learned my name after only a few visits. I am short so every pair of pants I buy needs alterations and every time they have come out perfect. While this place may be on the higher end price wise I am a firm believer in "you get what you pay for", and the Village Clears place has never disappointed.

I don't know about you, but I've heard horror stories about dry cleaners.... this is NOT one of…read morethem. I've been coming to Regency Cleaners for years, also know as $1.95 Cleaners. Any garment dry cleaned and pressed for $1.95! If you get a coupon from your Kroger receipt or Val-Pak, it's $1.75 per garment! I've been to dry cleaners that charge triple that amount! Any size comforter is $20! Not bad!! In by 10, out by 5! You can't beat that! You pre-pay, so pick up is a breeze. So how's the service and quality you may ask... I've always been im-"pressed"... service with a smile and fresh duds! Regency is just the ticket for your clothing needs, and with prices that won't take you to the cleaners. Now to air the dirty laundry... Minus one star for the place being untidy... they clean your clothes, now they just need to give the shop a spruce!

I'm going to give 5 stars for the friendliness. Just dropped my cloths. Hoping the first impression…read moreis an accurate reflection of the quality of work they will do on my cloths. Fingers crossed!

Is it weird to have a favorite dry cleaner? Because I certainly do. Me and my husband have been…read morecoming here for almost 5 years. These people are the best, Joseline the young lady that works there is so sweet. Their prices are amazing and my clothes always looks like new when I pick it up.

Had my big, fat, puffy to-big-for-the-wash comforter cleaned here. Took it in on a Saturday…read moremorning. On the following Thursday it was ready for pick up. The fresh comforter was draped over a hefty hanger, enveloped in plastic ready to go to who knows where for the summer, cause it takes up too much space to hang in a closet. Great job on their end, the rest is on me...

I love this dry cleaners. Reliable. Good quality work. Top notch. For me it's the only cleaners…read moreI'll be going to.

A very courteous owner and a nice pressed shirt at a fair price makes Sandston Cleaners a good…read moredeal. Only minor drawback is they are only open MWF and Saturday morning. Not a big deal really.

So, a pipe burst on Christmas morning in our upstairs bathroom, which flooded our laundry room…read moredownstairs. It's now been gutted out and we haven't been able to wash clothes since before Christmas, so of course we had to head to the laundromat. This is the closest one to where we live. It is really clean! The staff are constantly working, cleaning the machines cleaning the floors dumping out the trash etc. They have plenty of laundry carts to move your laundry from washer to dryer and then from dryer to folding tables. There are two bathrooms to change machines and a bill to Bill exchange machine. They even have two vending machines, one of snacks and one of sodas. There is another machine close to the front door that has a variety of different drinks and you take what you want and go to the office which is located in the back of the laundromat near the bathrooms to pay for what you got there a hand written signs around. They also offer a wash in food service and you pay by the pound. Their website says $1.40/lb. There are 2 tv's. The staff were very friendly. And I get that but then again damn what that what that what is a good but good one to pet you a good dog The washing machines range in size and price. Some of the machines are $2.75 and more for smaller loads. The next size up are $3.25 but if you changed it from light soiled to medium soiled then it was $4.00. I think the highest I paid for one of the machines was one of the bigger ones on the end of one of the islands and it was $5.00. The dryers are 0.25 cents for six minutes. Of course they have the standard vending machine if you forgot your soap & dryer sheets. Like I said, the staff were always cleaning, wiping down and sanitizing the tops of the machines, the handles and all the buttons on the front. Mopping the floors, I even saw them scrubbing the area where you put the soap and softener into the washers. Great place I'd come back for sure. I might try to drop off service with some of our blankets and sheets..

Highly recommend this coin laundry. I only go about 1-2 times a year since I only need to do…read morecomforters. This place is clean and I felt comfortable enough to run to the store in between wash and dry.

Got a bridesmaid dress altered here. Straps were altered unevenly. When I picked up the dress, I…read moreasked if I could try it on to make sure it fit correctly. Owner became offended and told me that customers never ask to try their clothes on. There was also a stain that was not there beforehand and she insisted that it was stained when I dropped it off. Honestly I'd probably go somewhere else for alterations.

Earlier this month, I had 5 pairs of pants hemmed. When I tried them on at home (after the…read morealterations), all five pairs of pants were too long and were dragging on the ground. I wore them with the exact shoes they were measured with and I did not wash or wear any of the pants. I brought all five pants back in the store and spoke with the owner directly, telling her that all five pants were too long and they were dragging on the ground. I asked if I could try them on and show her. She said that if the pants were too long, then it must be because I wanted them to be long. I said, "No, you have hemmed many of my pants and you know I do not like them that long." I asked again if I could try them on and show her. She said "No, it doesn't matter. I don't make mistakes. YOU must be the problem." She refused to even look at the pants, so I left. BEWARE! I have taken my alterations to Shockoe Bottom Cleaners with a total of ~15 pairs of pants to be hemmed over the past 18 months. I chose them because they are close to work. I have never had a problem with them prior to this week - they are usually very nice, as I am a regular. I feel a true measure of a store's integrity is how they view customer service and if/how they try to please their customer. I am a regular (they know me by face) and they still refused to treat me with respect. It is a shame because now they have lost me as a customer. (I cannot speak on behalf of their dry cleaning services, although they seem reliable.)