They revitalized a quilt and it came back looking good as new. It was delivered in a nice zippered storage bag, as well

I brought my king size comforter to this location without having any sort of clue what I was doing. I told the friendly woman that I had never been to a dry cleaners before and she was drastically helpful with providing information as well as being very easy to talk to. We chatted for a bit and she took my information, as well as my comforter, and then set me up with a little pamphlet that had some coupons and some other offers as well as some information about the services. She was professional and personable and I regret not asking for her name. As promised, my comforter was ready to be picked up in a couple days. The checkout process was easy and pick up was a breeze. The same woman helped check me out and set me off with a "have a great day". This was such an easy thing to do that I am now wondering what else I am going to bring in to be dry cleaned. I really appreciated the business and the staff, and my comforter came back with zero complaints or problems. I would recommend anyone and everyone to this location. read more

It is amazing how the prices change almost weekly with no formal notification to the customer! The lack of knowledge in clothing is laughable! I $500 bespoke dress shirt from London is billed as a basic dress shirt at $4.00 and a$29.00 outlet store shirt is returned with tissue paper in the sleeves and a $9.50 charge how could a long standing customer not feel taken advantage of!? Don't waste your time attempting to discuss with the Westfield Blvd store staff----they know it all and all is mis information.....When an employee says she would never use the services of her employer because of the lack of transparency in pricing, I think that says it all! Pigs get fat- hogs get slaughtered All do unfortunate and unnecessary William Kingston read more

I will not use this business again. They have a laundry drop-off service that I tried to utilize, but they made a mistake and dry cleaned half of my order. Not my fault, but caused the price to be almost $100! I planned to pay about a quarter of that. The manager told me that they would give me a credit, but there was some confusion and I was still charged and she just said thank you for being understanding and that I got several dry cleaned items for a really good price. That wasn't my intention or my problem. My understanding was they made a mistake and were unwilling to correct it. I've taken several items there in the past few months and never saw the credit (or the manager I spoke with). I had dropped off a shirt for my husband in that time frame to be dry cleaned and they didn't get the stain out of his shirt. I could have done it myself... and I suppose from now on, I will. read more

Being a frequent visitor to Indianapolis it was important to find a dry cleaners which could meet my dry cleaning and laundry needs. In this case Classic Cleaners is not the cleaners of choice. I tried several cleaners before deciding on Classic Cleaners and they were adequate until a challenge arose. I took in a very expensive shirt which they laundered breaking two of the eight buttons. The real dilemma arose as Classic always puts a circular tag around the top button of the shirt which is a reminder of their quality and care. In this case the tag was around a button they broke - chipping out a large piece - without care or concern of me discovering the broken button when taking the shirt out if my suitcase 4,000 miles away. When notifying Classic of the mishap they informed me they would take care of it immediately. Well three weeks later I still do not have the shirt more importantly no one has communicated with me as all the calls have been originated by me. They tell me they can replace the buttons yet doubt this sincerely from what the haberdasher told me as each shirt has specific buttons. Suffice to say Classic has been both uncommunicative and uncooperative when it comes to rectifying this very simple situation. Understanding it is only a shirt one would believe they could do something or at least communicate what they are doing - if anything. read more

This store knows how to dry clean! I've been thoroughly impressed with them. The ladies behind the desk will often catch you off guard with their comments, but it's just part of the charm. I'm generally unimpressed with dry cleaners, but they do a great job! read more