There are ongoing issues here. The drive up kiosks hold back cars to go one at time. I have top…read moretier Signature monthly pass. I keep receiving lowest tier "exterior " wash. Attendant says the wash type which shows up when I am queued up ready to launch is next car behind me. Nonsense. I again received exterior type instead of Signature. Pulled back around, waved attendant. Attendant wouldn't budge. Check cameras 2:18pm and 2:21pm Tuesday 9/10/24. Friend paid signature over weekend, he too got exterior. No ceramic, no tire shine. Some kind of bait and switch going on, on the regular.

after reading all these bad reviews i will never go there also wondered what happens to all the…read moredirty water that comes off peoples cars,does it end up back on you r vehicle when you come in for a car wash

Excellent Job Every Time! It's very thorough leaving my car…read morelooking great! It's scrubs the tires & all around doing a wonderful job!

Avoid at all costs. I tried it in October. Paid and drove in, the electronic sign said my Ford…read moreEscape was too big. No refund..., Was desperate this Sunday. Paid and drove in. My car was soaped up, then the wash ended. I had to drive back to NJ with soap suds all over my car. Looked for a phone number for a refund. Nothing to be seen.

The touchless car wash is absolutely terrible. Not sure if there's something wrong with the machine…read moreor what, but it was basically like a light rain. And the dryer also barely did anything so the car was still soaked afterwards, looked terrible. Had some bugs on the front and they are all still there. I paid for the most expensive option too, and it still sucked, definitely don't recommend.

I had an issue with my vehicle and upon meeting with the owner Mike, he completely took care of…read moreeverything and more! I couldn't have asked for a better experience. He took amazing responsibility for his location, and took the time to explain with great knowledge everything to my husband and I. I will continue to bring my car here at the touchless wash for sure.. Thank you

Hoffman completely rebuilt the old Raindancer car wash into a state of the art new facility which…read moreopened in late 2025. Unfortunately, they no longer have the self service bays, but now offer free vacuums which is a big plus. When they opened the new facility, they were giving away free car washes for a couple of days and had some special on their Unlimited Car Wash Plan which included additional free car washes after the plan expired. I signed up for the plan, the attendant put a bar code on my windshield and I used the car wash during the winter. Overall, the car wash did an excellent job when first opened. And when first opened a lot of colored lights would begin flashing as the vehicle passed through the various stages of the wash. The final time I used the car wash fewer lights were flashing and for the first time an attendant used a hose to spray down the front of my car. It's uncertain whether the car wash was now providing all the features included in the paid for plan. There are two lanes vehicles use which scan plan bar codes which then merge into one lane while making a sharp left hand turn to enter the wash. Twice I almost got into an accident because a vehicle couldn't make the turn and had to backup as the lanes merged causing a near miss. The exit from the car wash is tricky and causes confusion. There is a yellow light and a small sign which states to wait for the green light. The yellow light may be on or off and green light seems to go on at random times. While waiting for the green light the vehicle may not be moving forward because the plastic track which propels the vehicle is now only on the rear wheels and can begin to slip. Many times I had to drive away and not wait for the green light. Finally, the vacuums work well.

Haven't tried the actual car wash yet but very happy with the self service vacuum. Note they only…read moreaccept quarters in these machines but for $2 in quarters you get a generous allotment of time to vacuum and the vacuum is quite powerful. Totally took care of the random stones and sand in my front seats. They have mat clips and a trash can too which is appreciated. I'll probably return for a car wash later.

So much wrong here. For starters the customer service is awful. They are not polite. The customer…read moreis always at fault for any problems. They lack decent courtesy. The entrance and exit are collisions waiting to happen. The vacuum area is stuck in a tight spot behind the car wash, and cars entering the car wash have no clear way past the cars in the vacuum area. The funnel system into the car wash itself is the worst - there is no way to sort out which car from the two entrance lanes should go first. Why have two entrance lanes for one car wash lane? It is annoying and dangerous every time. I have seen cars get into fender venders in the car wash itself, which should be impossible. They try to cram cars through so fast they cause accidents. And, of course, they blame the customers. There are other car washes nearby. Use one of them. Avoid this place.

My whole family and I were Unlimited subscribers to this business for years. They had a small…read moremishap and slightly damaged my car with their equipment. They blamed ME for it and couldn't have cared any less. Loyalty means nothing to this chain. Could've fixed the damage they caused for $1,000. Instead they told me to pay for it myself and get lost. Well, they lost 4 subscribers for it. Avoid these jackals.

Darryl did an awesome job detailing my SUV. It looks brand new. I am absolutely going to him again.read more

Great job with exterior detailing! I called on a Saturday morning and they were able to squeeze me…read morein within 15 minutes. Friendly and professional, we definitely will be going back.

Went for one month and stopped. Terrible wash. Brought it through a second time and just as bad…read more When you got to the end so much soap and water was left on the car. A real joke. Each time was a waste of money. The last time it was cleaner before I got the wash.

Very fast, easy, reliable and friendly. Close to my house and will be going back frequentlyread more

I just paid $13 for a deluxe wash the car is still filthy. The equipment had no pressure! I…read morecalled to speak to a rep but nobody answered and a recording said no voice mailbox is set up.

From the owner: 24 Hour Touch-less carwash with Self Service Bays and Vacuums. Pet wash. Wash cards available for…read moreonline purchase from website or pick up from 203 Broad St. location

Haven't been to this car wash in quite awhile. It was a running joke in our house to take bets on…read morewhether this car wash would be open. Hours in the past were sketchy at best but this is one of my favorite car washes. When I was in the area and saw the chain down knew I had to pull in. It is the only car wash in the area that hand wipes your car down and cleans the interior of your car. This car wash is a Utica staple and has been around for years. While there seems to be a car wash on every corner this one is a friendly family run establishment. This cones highly recommended

Very disappointed. Spots on the hood not cleaned. I paid for the special package. Back Mat was not…read moreremoved or cleaned at all. interior still dirty (cup holder etc. NO receipt. Poor quality. Lousy job .