I decided to purchase a membership on July 27, 2026 with a 2 week upgrade and tanning lotion…read more Totaling $90. I forgot I had a dermatology appt the very next day and when I saw my dermatologist about a spot on my nose she froze off a couple of other moles she saw and told me I needed to avoid the sun especially because of the spot on my nose that she wants to do a biopsy On in Sept. I was shocked when she told me this. My first thought was "oh no just got a membership yesterday at the tanning salon." Anyways I went in to Palm beach tan on the 29th to get a refund, and explained everything to the manager she reassured me and filled out paperwork. I also asked for a refund on the tan lotion I never used and I handed that to her. According to Palm beach tan refund agreement it says " New members can request a refund within 30 days of purchase". Tanning lotion policy says "Return Window: Eligible skin care and tanning lotions must be returned within 7 days of the original purchase date". When she was done filling out the paperwork for my refund, the manager had told me that " IF " they decide to give me a refund it could take up to 14 days . I said what do you mean "IF"? seriously? I went home and I started feeling uneasy because I didn't have a receipt saying that I returned the lotion. I didn't have an email saying that I canceled the membership so I called the store a couple of times I feel like the manager was irritated with me. I asked her again about my refund and about my lotion and she told me I could not get a refund for the lotion only in store credit. she mentioned that she told me this the first time I came in and asked for the refund, but I do not recall her saying this I would not have handed her my lotion. She said, "Your lotion is in the back with your name on it if I wanted to come pick it up." I did everything in a timely manner exactly how they told me in their policy. I went to a manager by day 3 because she was not available the 2nd day. Which means I could've got a refund for the lotion I never used like it says in their terms and agreement. And I still haven't gone back to the store to pick it up yet. It's very frustrating when nobody reaches out to contact you to let you know what's going on and you have to keep checking your bank account to see if you've been refunded. So now I'm leaving this review. I hate being taken advantage of and I'm not the type of person to let this go. Hopefully this will get resolved and I'll be able to edit and update. Update regarding employee comment: I already sent an email to the corporate office. And the manager supposedly sent a refund form to her bosses On July 29th. Come August 10 it will be 14 days. It's kind of funny how you cant see the one star reviews unless you download the yelp app but you definitely can read anything over four stars. The fact that it will take up to five days to reach out to me is just ridiculous. The fact that it's taking so long to get my refund is absolutely ridiculous. I see that Palm beach tan has a lot of one star reviews. that's speaks volumes and shows that Palm Beach Tan is just in it for the money and doesn't care about their customers. Customer service isn't what it used to be.

Ashley was super sweet and super welcoming ! I definitely recommended coming here to this location…read moreif you're looking for a tanning experience

Terrie is amazing, I had some old microblading that was faded and almost a grey color and she color…read morecorrected to exactly what I wanted. So happy with the results! Salon was clean and beautiful and I will be a repeat customer

Terrie is amazing!!! I am a first time customer & I got a lash lift and tint. Great results and it…read morewas a very gentle and relaxing process. I appreciate her talking to me the whole time while my lashes were in progress, it really helps with the nerves you get for keeping your eye closed. Will be going back again!

Machines need help . The stand ups main face light has not worked in months , at least 3 months …read more The diamond bed works erratically stops in mid session . I've been battling this for sometime ! I give up they van keep my last 2/3 sessions .

This place is constantly closed and randomly changing their hours. Very upsetting when you just…read morepurchased a membership and can't even use it

Janette is awesome. She has a lovely little spot in an old building downtown Hillsboro. You enter…read morein just next to the Gyro shop and head up the stairs. She has a single room oasis in a busy little hallway. The room is spacious, inviting, and surprisingly quiet for all the bustle outside. When I got there I was a little unsure if I should knock or not since she had a sign on the door that she was doing a treatment. I tentatively knocked and she popped out to greet me. Luckily I didn't interrupt her with a client, as she was just preparing for my appointment. There's a waiting area at the end of the hall, and if you come in and her door says she's busy, you can plop down and shoot her a text to let her know you've arrived. Then you don't have to worry about bugging other clients. I came in for a wax and she was super professional. Everything was clean and I was totally comfortable. Janette is really sensitive to making sure you have everything you need and she offered tea or water. It's the little things! I will definitely be coming back here for more waxing and might try out a facial. All of her products are organic and her main skincare line is Éminence from Hungary. She said that she talks with her clients about their personal skin types and customizes her facials for each person. Sounds luxurious.

I found Janette online while searching for places nearby for waxing services that were affordable…read more Janette is so kind and so personable. It was my first time get something professionally done and she was amazing, explaining each step and tips for the future. I felt at ease the whole time. She understood what I needed and was very calm and professional throughout the whole session. The atmosphere was tranquil and cozy I would definitely recommend her for any waxing needs! Hopefully I'll be able to come back for a facial next time!

Great service. Clean beds. Owner is friendly and has done a great job with her place. I would…read morerecommend to anyone out in this area. It's the best I've seen out here.

I needed a new tanning place & like to support local businesses. I tried Diamond Tan in Cornelius…read moreand met the owner Kari Munson. The salon is always super clean & employees are kind & attentive. The quality of the people who work there, the tanning beds & the salon are top-notch. I now use Kari for my hair cut/color & for the first time in my life, hair extensions. Her work could compete with the best in Portland. I highly recommend any one of the services they offer.

I love tanning here, very clean, very nice location, and Chloe is the sweetest employee ever, shes…read moremy favorite!

I have been going to Palm Beach Tan for over 4yrs. Always have recommended them to all my friends,…read morerecently I went to go tan and was told I owe a balance of x amount of money before I could tan. I let the associate know that I was moved to a different promotion and was told I didn't have to pay to the following month. Well I was charged anyway (I let them know on the day (Feb 28th) when I signed up for new promotion that my debt card was being replaced and it would take 5-7 business days before I could update it) Didn't think much cause my understanding was my payment wouldn't be due till April 1st. Well I was wrong. I called to let them know the situation and explained myself just to be told it was a misunderstanding and they could only waive $10. I called back and spoke with Layna, explained the situation again, she totally understood and tried everything in her power to see if they would waive the cost. She was so sweet and polite and mostly professional and because of her they are implementing that the associate explain the new promotions correctly so this doesn't happen again. I truly wanted to cancel my membership but after speaking with Layna I have decided to give them another chance. Thank you so much Layna for all your help! (Found out Layna works at the Vancouver location she was just in Hillsboro helping out) I sure wish I lived closer to Vancouver. Thanks again Layna for trying your hardest!

Great relaxing or deep massage! More affordable than the overpriced hotel spa and…read more Better treatments.

I first had the luxury of walking away with a meltly, gooey body of awesomeness as a result of…read moreSteve's amazing masseuse skills when he was working at another resort in Forest Grove. My bf and I were there on vacation from Portland, and Steve took an incredible amount of time taking care of my aches and pains. I've had a long term inflammatory condition, so any massage is an incredible treat. His background in sports medicine really came through...almost as much as his incredible spirit did. I'll never forget returning to our room after the treatment and telling my bf, "Whooooa.. that man is God!!" haha. My body hadn't felt so relieved in such a long time. It meant the world to me. Not only did I find an amazing masseuse, it was almost like finding a new friend. We spoke of travels, herbal medicine, spreading kindness, etc. Having this kind of person work on you is so important. They are providing a gift not only on a physical level, but emotional as well. His energy was so fantastic that I continued to travel to Forest Grove regularly just to see Steve. After a few visits, I treated myself to a facial from Heidi. I am a licensed esthetician myself, so I can be a bit picky about skin care. What an incredibly awesome thing to find that this husband and wife duo are equally fantastic. Heidi is a wealth of knowledge about the line she uses (Image), and skin itself. She is obvously incredibly passionate about skin care, and wants to make sure that you have not only an amazing treatment, but a take away regimen that is going to be right for you. It's like going on a blissful journey of relaxation, and looking amazing all at once! She is so sweet, and makes you feel like you (and your skin) mean the world to her. Not only are Heidi and Steve amazing, caring people...they are incredibly talented at what that do. I've had the great benefit of watch them work hard to now own their own spa. It's gorgeous! It's tranquil, well decoratied and even right next to a Dutch Bros if you need a pick me up after! They've also got a beautiful website set up now that makes it super easy to schedule. If you follow their FB page they always have super deals going on too! Clearly- I adore these two and feel I really lucked out having stumbled across them. Let's just say Portland has a lot of options for skin care and body work...and making the special trip out to Forest Grove to see Steve and Heidi will always be well worth the trip! They deserve it!!

I stumbled upon this gem. I LOVE this spray tan artist to the point that I hope she'll be friends…read morewith me. I felt comfortable from the minute I met her and this gal is straight up dedicated to achieving the perfect spray tan for all of her clients. I really cannot say enough. Best prices, best spray tan and you get the added bonus of meeting a really special soul. Sounds corny, I know, but after you meet her, I dare you to tell me that I'm not right.

From the owner: Custom spray tanningread more

I go to Melinda here and could not be happier and more satisfied. She is fantastic and the salon is…read morenice. Prices are also great and plenty of parking.

Cindy is the best, I've been seeing her for many years, along with the rest of my family. Highly…read morerecommended!

I am the kind of person that will chicken out if I have a hair appointment a few days out. I wanted…read moreto support a local business but was hoping to get a haircut fairly quickly. I was able to get an appointment the following day which was a plus. I have fine hair and in the past it has been difficult to find someone who will listen to how I would like my hair done without the person telling me how I should have my hair done. Laurie listened to me and performed her magic. She also mentioned using a spray in conditioner versus a heavy conditioner applied in the shower. Oddly enough I had just run out of conditioner the day before so had only shampooed my hair and it seemed to have a lot more volume! I loved my haircut and the pricing was fair as well. I will def be back and my DIL has an appointment this weekend.

Great place with talented, experienced, and lovely hairdressers!! Been going for years, and will…read morecontinue to!!