This salon was a lovely find. I went looking for someone to help me with makeup for engagement…read morepictures. Kayleigh did an amazing job with careful attention to detail and created exactly what I was looking for (me...but better and photo ready). She also used high quality lashes. Additionally, she was even able to squeeze some time in for prettying up my hair. I'll visit again for hair maintenance in the future as I really liked the vibe of the salon as well.

Poor staff services. I'm quitting after my second stylist. I needed a second because the first…read morewasn't capable of communicating whatsoever. The second was better, but the salon itself is a total failure. Not worth the prices, or products. Find Kevin Murphy elsewhere. No place has ever been less capable of doing hair and caring for its clientele. *Note: is now called RO16

Oh my goodness...can I just say Kiara Ochoa is the best! I moved from San Diego last year and was…read morebummed that I had to start over to look for a hair stylist. I went to one in Portland, and although it was a cute salon and "supposedly" a great stylist, they were just ok. I think sometimes the look of salon can be deceiving. Every time I go to someone, they end up making my hair look more orangish and they would tell me that I would need to come back several times to get the color I want. So I looked her up and her profile and thought, ok let's give her a shot. I am SO SO HAPPY I did. She is AMAZING! I have already told all my girlfriends and my nurse friends to go see her cause she is talented! She has the eye for what looks beautiful and I got exactly the style I asked for, probably even better. I highly highly recommended Kiara plus she is very sweet and just seems so down to earth. Beyond excited that I found a stylist. You won't be disappointed, if anything you just want to give her a hug cause she'll make you feel and look so pretty! Choice of style: balayage

I love coming here and getting my hair done by Brooke. She does a beautiful job styling and did…read moreeven better cutting my hair according to my hair and face structure. I've had color done by her before and I hope to do so again in the future. It's always wonderful to see her smile and enjoy the work she does. Edit: I will never arrive here again. I was admitted to the hospital on the day of my appointment and was charged 70% of the appointment because I was considered no call no show. I have been charged $175.00 While I NOW, understand your "policy" is that after 30 minutes you can charge whatever fee you deem fair for missing an appointment, your also at fault. After looking at my phone records I see that my sister called for me the day I was admitted. Whether or not your staff informed you is on you. Not me. Even if I showed that to you, which I can, I now know you wouldn't reverse the charge which you made very clear on the phone after I had informed of my emergency hospitalization. You are at fault for the following: 1. Not having your staff inform you of changes when you are in fact called 2. Not calling your clients within that 30 minutes to check if that are coming or there is an emergency. Which you stated, Liz, that you do not have to do. 3. Punishing, not simply following policy, but punishing a 4+ year client for being hospitalized. Of which I have documents. I also offered to show it to you, Liz, when we spoke on the phone. In the which you replied you have zero interest in seeing. 4. No matter how many times you tell me, "We gave you plenty of notice with multiple texts and emails" This apparantly does not account for ANY medical emergency or Acts of God. In other words, if a client had been struck by a car and was hospitalized or even died your stance verbatim on the phone was "It's policy that I charge you 70% and in some cases 100% of the appointment that's been missed." While I can understand a charge/fee for no call no show, which turns out this situation is not, what you have implemented is punishment for the client, while falsely claiming it's protection for your staff since "they are not hourly". But this partly false?Why? Because you're establishment clearly states you accept walk-ins. While your staff is paid hourly the opportunity for income is only denied by your "policy" in order to accept fees at the expense of not only your clients, but also your staff, who likely lost the client due to this policy. I'm truly saddened, frustrated, and embarrassed at your lack of business ethics, empathy, and greed. As a business owner myself, I do not and will not recommend you Liz or your establishment to anyone. Your shame knows no bounds.

I am a Professional Seasoned Stylist with MASSIVE THICK Hair!! Either of these facts should…read moreintimidate a fellow Stylist. Les Leigh is quite a Natural in her field. Unintimidated to take on a challenging client. Very mindful & detailed in her work. I've seen her for several Salon Visits and she is consistent, always providing an excellent service!

I went in today for a spontaneous haircut. Bre worked with me on my cut and style. I love the cut…read moreand she was wonderful. I saw Shannon a few years ago and she was also great. I have a stylist I love, but I will come here when he retires.

I cannot recommend Braylinn (Brays Beauty Bar at Glam House Salon) highly enough! I've been seeing…read moreher consistently for over a year for facials, brow waxing, and brow coloring, and I have never been disappointed. Her space is always calming, spotless, and so thoughtfully put together, it feels like a reset every time I walk in! Her prices are truly great for the level of care, expertise, and quality she provides. Every appointment feels like such a treat, yet still so accessible. She is incredibly knowledgeable about the products she uses and is always happy to share why something works and how to get the best results. I now buy most of my skincare products directly from her because I trust her recommendations that much. And if there's ever something she's not 100% sure about, she will take the time to research it and follow up. For example, I recently started dealing with perioral dermatitis, and she went out of her way to look into the best approach and set me up with a new regimen. Her appointments are so relaxing and genuinely one of the highlights of my month. I always walk out feeling refreshed, rejuvenated, and like I've taken real care of myself. The salon she works in is also adorable and always clean. Every service provider I've interacted with there has been warm, friendly, and welcoming. It's just a great environment overall. If you're looking for someone who is skilled, caring, detail-oriented, and genuinely invested in your skin, go see Braylinn. She's truly the best! IG: braysbeautybar

I visited Paige, a stylist I discovered on Instagram (instagram.com/theroothairdesign), and shared…read moremy desired hairstyle. Unfortunately, the results were disappointing. Initially, she apologized and offered to try again at no cost. However, upon my return, she had only made the issue worse, damaging my hair, leaving me to find a new stylist to help fix it, who states it is not safe to do anything to my hair for at least a month or 2 while using very expensive products to help gain the strength in my hair back. I have attached photographs that illustrate each outcome. Paige had given me only 38% back of the cost of the appointment, but had demonstrated a lack of concern/sympathy for addressing the situation or referring me to someone to could help for the traumatic experience she has inflicted upon me with my hair. So now I am just left with this final product of the severe orange and no blending for months to come... (To provide context, I am also 32 weeks pregnant, and my confidence is significantly diminished due to the changes in my body. I sought to regain my sense of beauty again through a hair appointment.) Regrettably, this is the outcome I received. I am sharing this information to warn other individuals seeking a stylist with naturally dark hair who are interested in a balayage.

I have been going to this salon for 4 years. My stylist is Katya. To sum it up, she is the best…read morehair cutter that I have been to....and I have problem short hair. Plus, I love..really love the hair color that she uses, Organic Colour Systems. It is nice to be in a place with out ammonia smell and it colors (gray) hair really well :) Thank you Katya

The hairstylist Dinaz was incredibly difficult to communicate with. I had to message her multiple…read moretimes to get a response and another handful of times to schedule. I thought it was unprofessional how she asked me to reach out to confirm our appointment the day before. I'm sorry, will I also be doing my own hair?? Since clearly you want your clients to do your job for you. The overall lack of service was apparent and not the type of quality service you should get as a client paying hundreds of dollars for your hair.

If you have curly hair, you owe it to yourself to go see Jessie at The 3rd Floor Salon and get a…read moregood haircut. Actually, if you have any hair at all you should see Jessie, but I have curly hair, and I know how difficult it is to get a good haircut. I have had a million bad cuts, and finally just started cutting and coloring it myself - which did not look good. I walked into the 3rd Floor Salon on a whim, because the sign said, "Walk-ins Welcome" and I was desperate for a good cut and color for an important event. I am *so* glad I took the chance on Jessie! My curls are back and the color is gorgeous! Jessie is a natural. She understands hair and color. She spent a lot of time looking at my hair to determine how my curls fall, checking the color top and bottom, quizzing me on my preferences and how my hair behaves, etc. She mixed up the most gorgeous color that looks natural, shiny, and is exactly the right shade. She made the cut look easy, and quickly restored my curls. I left my appointment with Jessie feeling like a million dollars, and completely confident. The Salon is great too. My first impression of it was comfortable. The atmosphere is wonderful - welcoming, cosy, and clean - nothing pretentious or stark. If you are looking for a skilled stylist, have curly hair or colored hair, want to find a comfy salon/spa, or simply just want to experience your best haircut ever, then visit Jessie at The 3rd Floor Salon. Just let me get my appointment in first because I found her first!!

Im new to the area and am usually very skeptical when it comes to finding someone to do my hair. Im…read moreglad I looked at the reviews and took the risk of going in without a referral. Jessie was amazing and great company. She trimmed my hair without chopping it all off (which somehow manages to happen??) and colored it nicely. It was a great experience and I even brought my 4 month old. The prices were pretty standard compared to other salons I have been to. I will be returning!

I get infrequent haircuts, so they happen whenever I get tired of long hair. So for those one off…read morecuts, I've been coming here to Indigo. Everyone here who has done my cuts has been nice, friendly and professional. I always walk out happy with the change - nothing too drastic, just a trim with slight face framing. The location is convenient and I'm usually able to find an appointment within a few days of deciding I am tired of long hair.

Andrea did amazing with my hair, and she is so honest and kind. Love the salon and the coffee with…read moremy hair appt was so lovely. Thank you sooo much, Andrea!!!

Mitra is truly a gem! She did a fabulous job on my blonde color and cut--my hair has never looked…read moreor felt better. Her attention to detail, professionalism, and consistency over time are what set her apart. I always leave her chair feeling confident and refreshed. If you're looking for someone who listens, delivers amazing results, and is consistently wonderful, Mitra is the one. Highly recommend! Thanks Mitra-Janell

My wife recently found this place on the recommendation of her sister. Vicki has been great with my…read morewife (who can't speak much due to a stroke). She is always helpful and friendly while she cuts my wife's hair.