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    Class Collectibles

    5.0 (2 reviews)

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    Dynamic Hobbies - O gauge Norfolk & Southern.

    Dynamic Hobbies

    4.7(76 reviews)
    0.8 mi
    $$

    I used bob's store (Dynamic) as my regular hobby shop for years...even though I had two hobby shops…read morehalf as far from my home. That's how great the service and support is. I moved out of state to Idaho in 2018 and I STILL order items from Bob.

    I came into the shop last week and was met with a very nice man in the train department. We had a…read moregreat talk about printing and layouts of my SciFy set. I went back to talk about the deal on a particular nscale train we had talked about today. The store has a great selection, bar none. I'm into L3 rockets, drones, etc as well... BUT.... here comes the part about customer service. The nice man I talked with last week was out and only appears to work on Mon, Wed and Friday. Today, (Thursday) the "whatever" manager that came to me was rude, acted like I was a bother. I said that I had talked to another person he was willing to make a deal. He then said MAP price only and abruptly turned around and walked away from me, not even giving me a chance to respond. I had cash and was willing to work the price to what he had, but never had the chance with his horrible attitude. If you are going to treat customers like this, you probably won't be around much longer. So now, I will endup getting the train on Ebay. Sadly, This is why people end up at Amazon and Ebay. You want to talk to a human and get treated like this. I was going to plug the shop on my youtube channel and also plug it in an upcoming magazine spot.., but.... Sorry, but that was a horrible way to treat a customer and won't be happening.

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    Dynamic Hobbies - Southern Pacific HO gauge

    Southern Pacific HO gauge

    Dynamic Hobbies - All cars purchased from Dynamic Hobbies

    All cars purchased from Dynamic Hobbies

    Dynamic Hobbies - O gauge engines

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    O gauge engines

    Michaels

    Michaels

    2.8(81 reviews)
    13.6 mi
    $$

    Ok so when I logged in to submit my review I was surprised to see they have such low overall…read moreratings. Personally I don't ship here on the regular, but their birthday party package is a chest code. As soon as we got there we were greeted and our coordinator informed us she would take care of everything. And guess what? She was amazing at it. The kids were entertained the entire time and they also took care of the pizza ordering and all. It's also not very expensive, it's actually very affordable considering the price of mind and ease this was ensuring my kid had a great birthday expressive. If your kid loves to craft, I highly suggest you consider this bday package. We will likely do this again.

    Ok, so this is such a ridiculous thing to have to complain about but holy was this such a terrible…read moreshopping experience for me. I went in to buy some things for my kids birthday. Some supplies and saw some bluey head pieces and some fun plush toys for the kids. $5.99 on the shelf but their site showed them on sale for $4.99. I'm buying a few so that's a solid $10 I'd save. I ask the workers if they can price match their own site. They say no. So I say ok I'll just order online and pay less. Few extra steps but for $10 why not. Complete the order, show the worker my receipt that's literal photos of the 7-8 things I paid for that's literally in my hand at the check out. Ok sir, give those to us. It takes 30 to 45 minutes to process the order into store online for us to get it off the shelf. Well put it in a bag up front and you can grab them when you're done..... Uhhhh grab what. It's literally in my hand. You see with photos what I paid. Can I just leave?! No we need to wait until the order processes and so and so will get them off the shelf and process the order and you can take it there. Mind you they're making it sound like a 2-5 minute wait. 45 god dam minutes?! I paid for the items and have them in hand. What is the issue?! So they take the items and place it up front behind the register. Still in shock I ask what looks like the manager and 2 other workers. "So you're telling me you have to wait for the order to come through, just to take the items off the shelf that's right in that bag. You can't just put down on a sticky note to tell Shannon (made up name) not to fulfill order number 6892?!" And let me walk out with what I'm showing you proof I paid for?! I've worked retail. I understand online ordered and fulfillment. But some BASIC critical thinking. With proof of purchase and photos of the items purchased in the dam order invoice. But you have to simulate to the fullest extent getting it off the self?! She then explained "orders come online in order, so yours will have to wait to be pulled from the self after the others come in first" I literally look in my arms and tell her. "You mean the items in my hands?!" Mind you they're never once went to talk to the girl(s) they kept referring to that fulfill the online orders.... They just stuck with the this is how it's always done. And how we're going to do it. Again too much process thinking for them apparently... And it's not like 1 worker was overly busy. There was 5 employees for 1 open register and the rest standing waiting to help people self check out. Literally felt like I was dealing with a bot with a single line protocol who couldn't deviate and use their own logic to let me just walk out with the items paid for, in hand. With photos and an invoice. I was so annoyed I was seriously tempted to just be that petty and go back after being called 30 minutes later just to tell them to return it all. Maybe I'm crazy, but this interaction baffled me and was beyond 100000x more difficult than it ever needed to be. Again a single note or word of passing that order number 5792 was picked up already. Just mark and fulfilled in the system and move on.. I'm sorry but that was literally one of the lowest IQ worker interactions I've ever been through. And it wasn't just 1 or 2.... There was 4 employees involved in this interaction again all standing around the self check out. Doing busy work waiting to be needed for a self check out issue. And 1 who was working the actual register

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    Michaels - I guess everyone had the same creative idea on a Friday afternoon.

    I guess everyone had the same creative idea on a Friday afternoon.

    Michaels
    Michaels

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    Class Collectibles - hobbyshops - Updated May 2026

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