Updating to a previous review: I really appreciate Ash and…read moreBrian as manager and owner respectively. They take the time to speak with their customers regarding their complaints which means a lot and they do full investigations into employees who may not be doing what is right by their customers or company. Kudos to them for continuing to satisfy customers. My pool looks great and the chemistry is always dialed in perfectly. They came on time when they said they would. Whoever my current pool tech is, has been doing a great job. The other big thing is that Ash picks up the phone immediately when you call. There is no back and forth.

Smith Pool Service has been doing weekly maintenance on our pool for the last few years, Jim is our…read morepool tech and is very responsive and great to work with. We recently had our pool replastered and we had Smith do the water balancing and chemical adjustments for the pool water, Jacob did the water treatment and got the pool ready to swim. I would highly recommend them!

They take care of our pool very meticulously and when we need something else they point us in the…read moreright direction

My pool pump wasn't working, skimmer wall wouldn't go down and I was freaking out. My husband and I…read moreresearched online to see what could be the issue and decided to call a few places. Michael was the only one to answer my call and he was extremely helpful. He gave me some troubleshooting steps then asked me to send him some pictures. He quickly identified the issue and told us what to do over the phone and like that he fixed it! Michael was very kind and patient and did not give up on us over the phone. This was truly a wonderful experience! One of the best customer support I've had!

I've had a great experience with this pool service. They are extremely responsive--any time I've…read morehad a question or concern, they get back to me quickly and take care of it right away. It's clear they take pride in their work and really care about their customers. Their approach is also very reasonable. They don't try to upsell unnecessary services and are upfront and honest about what actually needs to be done. Pricing is fair, especially considering the quality and reliability of the service. Overall, dependable, professional, and easy to work with. I'd definitely recommend them to anyone looking for a trustworthy pool service. Taz V.

Ray is extremely honest and professional. I sent him photographs of an auto fill problem that…read morerequired substantial work. Ray recommended against the work due to the cost, but offered to do it if I so desired. It was up to me and I elected to just top off my swimming pool on hot summer days weekly with a garden hose rather than proceed with an expensive concrete tear out. Raise prices are very reasonable.

Hands down the best pool service. David and Xavier are the absolute best. They are incredibly…read moreknowledgeable and genuinely nice people who go above and beyond. I moved into a new home and knew nothing about pools or maintenance, and they made the whole process so easy. They took the time to explain things, answer my questions, and keep everything running perfectly. My pool has been sparkling ever since. Top-notch service. Highly recommend!

I hired Ralphie to help maintain the pool at my rental. The pool needed a lot work due to the ph…read morebalance being off and all the trees in the area. Ralphie came by multiple times to in the same week to make sure everything was cleaned and the ph was properly balanced. I would highly recommend Ralphie for your pool maintenance.

Pretty disappointed, to say the least. Talked to Eli about a mobile vacuum service because we don't…read morehave a hook up for a vacuum. Got a quote and he was supposed to come by on Tuesday. He must've been tied up because I texted around 445 and asked what time he'd come by because I hadn't heard. Said he got caught up on a drain and asked if we could shoot for the next day (Wednesday). That was no problem, I know things happen and coming by same day was a bit of a long shot. Wednesday came and went, didn't hear from Eli. I ended up texting Eli this morning (Thursday) just after 8am asking if there was any chance he'd be able to come by today, and he didn't respond all day. I'm a pretty understanding person, things happen, he probably had jobs scheduled. I truly didn't even expect he'd have time until next week, but he offered earlier. I'm ok if things come up, but communication is important. Just let me know. Don't ignore my texts. Just communicate and don't leave people hanging. Found a different company this afternoon and they scheduled the service on Saturday. We have a lot of work that needs to be done and are trying to find a company to help with all of it, and we won't be using or recommending Glacier to anyone anytime soon. So disappointed.

Eli is the best, comes by every week and keeps my pool looking great. Very happy customer,…read moredefinitely recommend!

They are on time every week, and do great job, always going above & beyond…read more I use them for weekly maintenance. Had pool heatpump installed by them aswell Thanks

I was a client of Bishop Pool Service for about five years. I inherited them from the previous…read moreowner, so they're well aware of my pool being a saltwater pool. That said, it was always a challenge to get them to use salt instead of chlorine when they would adjust chemicals and clean my pool. No matter how many times I asked, they would forget and continue to use chlorine, which unfortunately was too harsh on my toddler's skin. I made multiple calls about this and reminded the technicians multiple times about this, but I would still get a new technician every six to nine months, and I had to start all over again. The two straws that broke the camel's back were: 1. A 30% increase in monthly pricing 2. A new technician explaining that the reason they can't add salt is because it slows down his route I switched over to Ralphie's Pool Service and am already much, much happier. Ralphie's pricing is significantly less expensive, they bring their own pool salt, and they don't even charge you for the salt. Bishop also charges $300 to clean pool filters compared to $100 with Ralphies. Joel (my technician for the past year at Bishop) was awesome btw.

If you have a broken pool sweep, this is the place to go! We brought in our Maytronic Dolphin,…read morethey fixed it on the spot with a new motor! Very fair price!!

Our pool pump died and was no longer available. Pentair had a new model. Scott talked to me about…read moreinstallation of the new pump. He said he had 12 in storage and he would go get one for me. When we arrived, it was in the counter waiting for me. They carried it to my car and told me if I had any questions with programming, just give them a call. It was well worth the drive from Stockton to Rancho Cordova to find a place that cares about their customers and takes time to answer all your questions. The pump was also $150 less than the major pool place in Stockton, where I hate to go. Callen's has earned my business and we will be back. Thanks Scott and staff. We appreciate you!!

Dave has been servicing our pool for several years now, and he's awesome! Our pool always looks…read moregreat, and he is here faithfully each week. He does the extra things to keep it working well, and he communicates clearly about what needs to be done or if he's coming at a different time. He's even made special trips to fix things. Our dog loves to see him come because he always makes time to greet her as he is getting started on our pool. We have highly recommended him to others.

From the owner: Our Commitment to You At Big Sun Pool Service, we believe…read morethat quality, honesty, and customer care are the foundation of great service. Every pool is treated with the utmost attention, ensuring crystal-clear results and reliable maintenance. Most importantly—your pets matter too. We always make sure the gate is securely closed to keep your furry family safe. Let’s keep your pool sparkling!