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Clarke & Sampson

3.0 (2 reviews)
Closed • Closed

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SunTrust

SunTrust

(7 reviews)

Old Town Alexandria

OMG!!! I should have looked at the reviews before coming. Brought my new Au Pair and toddlers in…read moretoe to set up a simple student bank account. Took the kids to get ice cream to kill time once she was inside. Over an hour later we are sitting in front in the minivan and the transaction is still not complete? Really! It takes over an hour to set up a simple student account? Pathetic . The best and most expedient Suntrust Branch I ever went to was the one on Main Street, Annapolis. Those women were fabulous and they closed that branch. Banks have to be the next thing for technology and AI to revolutionize. Incredibly painful when you have to actually walk into a branch!

I bought a vehicle at a local dealership, and the dealership uses this bank. I was like fine as…read morelong as I can get the same rate, and they honored the rate of my bank. I should have stuck with my bank. I don't know if this is the smallest and cheapest bank in the world or what BUT..... I was on vacation and had no access to email. My payment was due on the 1st and they started calling my house on the 3rd. They proceeded to call everyday until they filled my whole voice mail box. I have had mortgages that I have paid off and many cars over the years plus many student loans. Needless to say, I called them to give it to them. If you want to feel like you borrowed the money from your friend that lives paycheck to paycheck then use this bank. If you want to not feel pressured and use a bank for grown-ups.... chose another bank.

Clarke & Sampson - insurance - Updated May 2026

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