The office staff here is amazing. I find it rare these days most office staff are not accommodating…read moreor kind. I got out on the wait-list for October a week or so ago and called this week for a same day appt I was able to make. The scheduling coordinator is so kind and makes everything a breeze. Dr. yeh is great, compassionate and empathetic. He is conservative which I like and made me feel much better about my issues leaving. I hope to resolve using his non-invasive approach!

Staffs are always polite and very accommodating. Dr Yeh seems very knowledgeable and kind, he seems…read morevery reassuring. He gave us an excellent care during my daughters' appointment, he even thanked us for waiting. We don't mind waiting as this is an indication that he spends time listening and caring for his patient as he did with my daughter. We highly recommend him!

Very unprofessional people in the office and insensitive Doctor. They make us wait for an hour or…read morean hour and a half every time we have an appointment. I expressed my frustration last time and Dr. Worrel said that EENT are hard to come by but the office was not busy every time we come. They gave us an appointment for today March 27. When we came the office manager said they cancelled our appointment without letting us know because of our sentiment last time. My mother is a handicap so hard to prepare her for the appointment only to be told they cancelled us without prior notice. I'm filing a complain to the Medical Board of California for abuse/neglect of my 85 years old and handicap mother.

By far, one of the best ENT doctors I have ever encounter…read more He is compassionate, knowledgeable and cares about his patients. I highly recommend Dr. Worrell

I had a specialist visit today for an ear issue I've had on and off for over a year. My PCP…read morereferred me and recommended I be seen as soon as possible because the exact infection type was unclear. I scheduled the appointment about three weeks ago after approval. I arrived early to complete paperwork, and although the office was busy, the staff were very kind and the visit was efficient. From being taken to the exam room to returning home with my toddler took about 35 minutes. Dr. Williams asked thorough questions, examined my ear, and performed microsuction. It felt unusual and briefly uncomfortable, but I noticed immediate relief, likely from removing impacted bacteria. He was kind, addressed the issue, promptly sent my prescription, and offered a follow-up visit to recheck my ear. Overall, it was a very positive experience and I would return.

Called the Office today to find out when my appointment was. The young lady said it was in March…read more I asked don't you send a reminder or anything like most doctors do? She said "that's just a courtesy , you should've wrote it down"!! I get it my fault. I should've. Then when I asked for another appointment they couldn't see me until June. I asked if they had anything sooner that that she said no. She said I can take that or if I want I can look for another ENT!! Wow! Great customer service.

Dr Worrell is a very patient and responsible doctor. I can tell him and his staff genuinely cares…read moreabout his patients. His staff are amazing as well. If you ever become a patient of this office, know that you're in good hands

Got my deviated corrected by Dr. Worrell back in March. Still healing but wanted to come on here…read moreand share the wonderful experience I've had thus far. Dr Worrell has been very caring and attentive with all my follow up appointments... although he doesnt allow me to do too many outdoor activities yet I can't recommend him and his wonderful staff enough. I can breathe! Thank you guys!

Care is good, but the office wait is not. No matter if you have an appointment , last time I sat…read morefor over an hour past my appointment time.

Doctor is very thorough and did a great job with my surgery. Follow up is always a good experience.read more

Recently moved to area so need to replace the doc who installed ear tubes in my son's ears about 4…read moreyears ago. To this point, limited issues with tubes and occasional infections easily handled with Ofloxin. So, I make an appointment with Dr. Bachoura's office. The office process is old school (no electronic anything - fax) with most forms, not applicable to a 7 year old. Doctor was nice enough, but examined my son's ear in a way that hurt him. Doc also said he'd write a script when needed. Good enough since we hadn't had problems. Fast forward 3 weeks later. My son gets hit in the ear at swim practice (blood coming out) and gets an ear inflection. He actually cries when I tell him we have to see this doc again (and he's not a wimpy kid). Naturally, I call the doc's office and ask to see doc and get a prescription. I'm told that the doc is out for two weeks and the office can't fit me in with the covering doctor until 6 days later. AND, they won't have the covering doc write a prescription unless he can see him. They are basically booked up and I need to go to my primary care doc to handle the problem. VERY disappointed in my experience here. Not an acceptable way to handle an emergency situation. Wouldn't recommend for children at all.

This was the worst experience I ever had with a doctor appointment,first of all it was very…read moredifficult to get an appointment, if you are lucky enough then you'll get an appointment in 45 days and secondly the receptionist is too rude,as if she is paying for my visit From my experience,I would suggest anyone to stay away from this clinic

The doctor is very easy to deal with, and has a busy practice. He is attentive and answers…read morequestions very well.

The office is very busy and the doctor has many patients but he's an excellent doctor. He's seen my…read morehusband twice and diagnosed him with surfing ear syndrome and cleaned his ears twice and gave meds. We are thinking of surgery in the near future. The staff is friendly and office is clean.

Dr Wang did an impeccable job! I am so happy with my results. The process was easy from beginning…read moreto end including the great staff. He is a great listener highly recommend for all aesthetic needs.

They are so great here! First of all, the medical assistants at the front desk are so welcoming…read more They always offer me tea, coffee, water when I come in for an appointment. It's always a kind gesture. I was unsure about certain procedures(like PFP for my eyebags) and had questions; they were friendly enough to answer them and tell me their personal experiences and even shoes me before and after pics to ease any doubts I had (mostly about bruising). Dr. Wang was very helpful and gave me hope about finally getting my scars fixed. He comes off very professional and experienced. The scar revision procedure was super fast and I didn't feel a thing. He prescribed me a pain med just in case I needed it but ultimately there was no pain and no downtime. In fact, I was able to go to a surprise dodger game that same day without any discomfort! Dr. Wang had a gentle touch and he also seems like a pretty chill guy in general. The nurse practitioner, Natalie, is also super friendly and down to earth. She went through my treatment plan and price quotes. She eased any tension I had and gave me tips on how to help the incisions heal more quickly. All in all, pretty good experience at this office! I definitely recommend them and will be returning as needed!