Marie was amazing!! I did the makeup lesson and as a makeup newbie, Marie was the perfect…read moreinstructor! She walked me through step by step with how to do my everyday makeup, recommend makeup colors for me and new products that compliment my skin tone. Marie was complimentary but also constructive with her feedback and suggestions. Her 20+ years of experience doing makeup really showed in her professionalism, expertise and love of makeup. Thank You Marie and Sabrina for such a great experience and atmosphere!

Extremely disappointed with Sephora Daly City. I had a makeup appointment booked with Sabrina for…read moremy mom and received a last-minute cancellation. When I spoke with Rose, she told me there was no other artist available to cover on the day of! No warning, no solution, no effort to make it right! This is exactly the kind of situation where a beauty service should show up for their customers, and they completely failed. I had to scramble to find someone else and such an added stress! Save yourself the stress, go to MAC instead. Way more reliable.

One Saturday afternoon, on a whim decided to get a piercing with a friend. There was a special buy…read moreone get second 50% off jewelry. Jewelry selection was good. Kat was my piercer and she was amazing!! She was sweet, informative, and made me feel super comfortable. I got a second piercing in my earlobe and i didn't feel anything. She has a light hand and gentle touch. Totally recommend!! Five stars. I will be coming back!

This was my daughters FIRST time getting her ears pierced, and I must say Julie and Leanne were the…read moregreatest!! soo sweet and comforting to not only my daughter who is only two, but to me and her papa as well (cause we were both nervous to say the least hahaha) They were able to both do it at the same time and took there time until she was relaxed and pierced it as quick as possible! My daughter cried for like a few seconds then Julie and Leanne gave her two lollipops, and stickers and my daughter got over the fact that her ears were just pierced lol. Great women! Great job! Thank you Leanne and Julie!

Went in around 5pm and there was nobody, about 20 mins later the girl comes back and says she was…read moreon a 15 minute break. She then proceeded to completely ignore me and was just sitting on her phone. Another customer came and she seemed to know them and was quick to help them out with their piercing which took another 30 minutes. All I needed was to make a quick payment. When she finally did help me she had no clue what she was doing. As a previous manager for this location I had to walk her through on how to do it.

I came here to return my rings and the stupid four eye correctly staff lady didn't see my credit…read morecard correctly and say it's not the,, I only have one credit card that use yesterday so he,, I'm so mad today, it seems like nothing is going right.... and my BFF pointed the number and show her and then she saw it... i'm blind, but I'm not confused !!!! I scream in store... i'm too frustrated !!! I never will buy from this store !!! Cuz of that idiot sale girllll ....

Don't come here unless you want bad customer service. I came in on a slow Monday night to exchange…read morea ring that I bought in a small size. The sales associate with dark curly hair and a double chin was unable to accept my exchange. She had claimed the ring had signs of wear when, clearly it did not. The ring is in mint condition and is brand new. Like am I supposed to be sorry that I bought the wrong size?? Super disappointed in this branch. You would think there would be a better way to treat a paying customer. Gladly will be spending my money elsewhere...

Very cute shop. Of course I left with a large bag of goodies. Looked thru my receipt and noticed a…read morefew issues with some items, so I will go back tomorrow.

The family passed by on a weekend's birthday celebration. There's a lot of items in store...some…read morethat you may really need, and some that you may pick up just because of the "cute" factor. They have candy, toys, and makeup...to name a few. I saw a few kids hugging some plushies so I guess they're going home with them. The store is nice and clean, well-lit so you can see all the items they have for sale. And they price is affordable, much the same as a named competition selling the same items. My family can spend hours here as they've always done before. Today will be no different... The staff are well versed with the millions of items they have in store. And they are ready to help out, as long as they are not attending the others that are shopping in store. You should come and try out this place when you are in the area. Highly recommended!

Big s/o to ms annaliza from the start to finish she made sure i was taken care of and shes a…read moreprofessional and a very soft spoken nice woman and natural with giving good service to customers. Thank you so much ms annaliza. My family and i appreciate all the help you did today. Mr mario the captain of the store, thank you for all consideration and making it all happen for me and my family. A very welcoming boss and easy to talk to and we appreciate all the help sir. Thank you so much.... 5

The customer service reps at the counters they are hiring are not very helpful or friendly. They…read moreare not qualified to help or assist. They act like they don't care or are too tired. One of them were complaining about the noise of the balloons and that the line was too long. What is the hiring process?

Long story short. I thought I bought clip on hoop earrings @macys OnLine but it was pierced. So I…read moredecided to get pierced instead of returning them. They helped get the correct size for my ears cause I have fat ears. (Shrugs) Now I'm happy & can't wait to wear my hoops.

I randomly decided one day that I wanted to get my second lobe piercing. My friend recommended that…read moreI come here so I did. Walked up to the kiosk in front of Happy Lemon and there was nobody in front of me. The attendant approached me immediately to help me out. She showed me all of the piercing earring options I could choose and then she took my payment and she sat me down in a chair. Depending on what initial earrings you choose the price will be different, but I paid a total of $28 for my piercings. The experience was pleasant. I am totally okay with dealing with fast, sharp pains so this was nothing. The piercing earrings come in factory packaging and is designed as a piercing gun in itself. The attendant did the piercing for me. She sanitized my ears well and then used a felt tip inked pen to sketch a dot on each ear of where she thinks the piercings should go. I got a mirror to see everything and approved it. I had an overall pleasant experience and would come again if I ever were to get another piercing. Fairly cheap and good customer service!

Had a great time here! Highly recommend. I was even able to bring in my own charm. She took great…read morecare to make it the exact length I wanted. They're located in the mall and actually have a permanent location, not just A pop up!

Had an amazing experience here! I got my tragus and forward helix done, and Montsy was so kind and…read moreunderstanding. She helped me pick the jewelry and walked me through the whole process step by step. The shop is super cute and welcoming. I'll definitely be back for more piercings!