5 star experience! Greeted as soon as I walked in and immediately taken care of! Needed my watch…read moreresized and they did it in 10 minutes. I went to the jewelry store where I had it serviced and they told me to schedule an appointment. So happy I found Peroni's and will definitely be back again!

Took a Citizens watch in to have the battery replace. Got home and realized that the watch wasn't…read morerunning. Decided to go to another jeweler. Found out that they replaced the transistor with a battery. the incorrect replacement caused internal damage. Decided to send to watch to Citizen. The fix will cost $185. The employees are very attentive, professional and courteous but I won't take anything that needs to be fixed there.

Need to work on customer service. More concerned with paperwork than helping customers. Cute store…read morebut awful service.

Years of Loyalty Crushed by Disrespectful and Possibly Discriminatory Treatment…read more I've been shopping at Bobbles & Lace on Newbury Street for years--it's been one of my go-to spots, and I've recommended it to countless friends. But my recent experience left me shocked, hurt, and questioning whether loyalty means anything here--especially if you're not white. During my visit, the store was busy, which I completely understand. I politely asked a tall sales associate with tattoos if the items I was holding came in different sizes. She seemed to not understand me, asking me to repeat several times, and eventually responded with a blunt, "What's out is all we have," delivered with a tone that felt cold and dismissive. When I mentioned I was willing to wait for a fitting room, she seemed more eager to push me away than help, emphasizing repeatedly that no fitting rooms were available--despite others coming and going. After over 30 minutes of waiting patiently, I noticed a room open up and asked if it was my turn. Her response? A sharp, "It's not for you," with no explanation--while no one else seemed to be waiting. When I raised my concern with another associate, I was met not with understanding or apology, but with eye-rolling and the excuse: "We're just busy." Here's what I noticed: their tone and treatment toward other (white) customers were polite, helpful, even cheerful. What I experienced felt noticeably different. I've lived in Boston for 10 years and have never encountered such rudeness and thinly veiled hostility in any store. Whether this was a case of implicit bias, poor training, or outright discrimination--I'll let others decide. But this is not how loyal customers, or any human being, should be treated. I share this not out of anger alone, but with the hope that others will be aware--and that the management will take a hard look at what kind of environment they're fostering.

Very nice clean selection of items...my shopping trip yielded a new Easter outfit plus a few other…read morethings for spring.Would rather shop here than pay full price for things elsewhere

Great place got two sets of earring the woman is so friendly and helpful and so lgbtq friendly…read moregreat find and they are always bringing new things

Absolutely LOVE Josee's! I know I'll find exactly what I need and even some new products to try out…read moreand they'll ALL be top quality. Staff is always nice and helpful and this place is a gem for all things hair. LITERALLY THEY'VE GOT YOU COVERED YALL!

Great selection of items for textured hair and hairstyles .Customer service was great!!read more

My daughter tried on so many dresses! Maria was very helpful and patient. She made the experience…read moreso much better than other places we've been. Great job! Thank-you so much for helping us find her perfect dress.

Maria was so lovely and helpful. I found my dream dress for only $400. Most dresses are more…read moreexpensive than that but I sure got lucky! I really appreciated Maria's kind demeanor and help. My bridal consultation was a lot of fun and I didn't feel pressured to buy anything. So many beautiful prom dresses too-- made me wish I was a senior in high school again!

Store itself is expensive but they do sell good products. I typically buy online but have…read morepurchased from the Saugus store when I needed something quickly. Website has great sales!

So I am in love with the shorts and pants sold by 5.11. Functional, crafted well with long lasting…read morematerials t a relatively decent price is always a win for me., I'm one of those guys that carries all my stuff with me so having extra pockets is always a bonus. So normally, I shop online, but 5.11 has opened retail locations antionwide. On this recent trip I needed a light jacket since I did not realize the weather was going to be a bit too cool for my Florida blood. I happened to run across this location on my travels and decided to make a quick stop. Store layout is like most with everything sorted by type of product and gender so it made it easy for me to find what I was looking for. Since it isn't fall or winter yet the selection was a little lighter, but that was to be expected. Found what I wanted within 10 minutes, was able to test fit the jacket and was happy with it. The only thing I have to ding the retail store for is that they do not accept or honor online coupons or deals, which is not consumer friendly. If I wasn't prepped for time I would have purchased this online. Either way, I was happy with the experience. As a side note, if you need a potty break, no public restrooms here! But if you are in need of some tactical style gear or just something comfrotable that will last, this is a great place to shop.

great service, they were patient and super kind. I came in 15 minutes before closing and they…read moreweren't giving me looks or rushing me (but ofc i was), but i appreciated that. I ended up trying on some things and getting what i want. They had music on and didnt turn it off to make me feel like its time to leave and didn't come to tell me to hurry up or that they were closing. I left a couple minutes before closing cuz i knew what i wanted but when i left i knew id review this branch because of the comfort i had. The price is a little pricey but worth it in my opinion, they're unique and cute items and they have a little bit of everything. When i come back to altar'd state, this will be the branch i'll be coming to.

In legacy place, this is a store that always seems to have something cute the lady enjoys so we…read morestopped in. They have a really good selection, cute dresses, skirts, variety of tops. Fashion jewelry. The lady left with a crochet looking top, cute flowy dress and some bracelets.

I had a great experience at the Vineyard Vines at Market Street today. The customer service was…read moreexcellent and the newly renovated store was beautiful. The staff are extremely helpful and polite. I found everything I was looking for and more! Check out the limited-edition Red Sox clothing, if you are a fan!

I frequently go to the Lynnfield location and the store always looks so nice. I have worked with…read moremultiple people there and they have always provided great service. Anytime I need another size, even if they don't have it, they go out of their way to make sure I get what I am looking for. I can also be indecisive so like suggestions/opinions on what might go well together or how something fits and they are always happy to take the time to help. It's much appreciated!