As a retired Research and Development Engineer under contract to NASA, needless to say, I did an…read moreextensive amount of research into the entire procedure of dental implants from Process to Materials. I conducted the same examination of several practices offering "new teeth in one day". I WAS SHOCKED TO DISCOVER that the other practices do NOT tell you the whole story about what is waiting for you once you are "in the chair". If you have the expectation that you are going to walk out of the office in 24 hours with a set of comfortable lifelong teeth, you are in for a very very large dose of reality. Just think about what's happening in your mouth. In most cases, you are having extractions. Extractions mean swelling. Swelling is not your normal mouth shape or configuration; and yet, you are being measured and fitted for the configuration that your mouth will be in after the swelling subsides. This is something like buying clothes when you weigh 300 and expecting them to fit after you lose 150 pounds. Obviously, it is the key to long-term discomfort and dissatisfaction. There is of course the other end of the spectrum that can take up to a year to finally walk out of the office with a new set of teeth that do in fact fit properly; but frankly, I didn't have that kind of time. I chose to go with JAX IMPLANTS because they offered a more than satisfactory middle-ground plan. In fact, I did have usable teeth within the first 24 hours with a special caveat. They were a set of "temporary" teeth that were functional to the degree that I could eat foods that I enjoyed within certain texture limits. As the healing progressed, new "temporary" teeth replaced the previous set and slight modifications were introduced to try new options to improve function and fit. After 4 months of healing and adjustments to the temporary teeth, the final teeth fit and function perfectly. In total, I had 3 sets of temporary teeth before settling on my FINAL teeth. The final teeth exceed my expectations. I cannot even begin to express my thanks to the doctors and staff of Jax Implants for how happy I am with MY NEW TEETH.

My recommendation to Jax is to address the unprofessionalism of the office manager, Michael…read more Despite claims that I never had a consultation, I have documented proof of my interactions, including communications with Lulu (Patient Coordinator), various office emails, and a Zoom meeting with Dr. McCree. While Dr. McCree is wonderful, the staff's conduct is unacceptable and disrespectful. I will be sharing my experience on social media to ensure others in the community are aware of these issues before they get involved with this office.

I really enjoy my visits to Five Points Dental. The staff and Dr. Roessler are both friendly and…read moreprofessional, which makes the experience comfortable from start to finish. All of my questions are thoroughly answered in a way that's easy to understand, and I never feel like I'm being upsold on unnecessary services. I highly recommend Five Points Dental for your dental care needs.

I really love the staff at Five Points Dental. They always are friendly and make sure you're…read morecomfortable. It's a nice touch to have the tv's in the ceiling so you have something else to focus on other than the dental work being done.

This review is long overdue. I strongly encourage anyone considering treatment with this provider…read moreto conduct thorough research before making a decision. There are serious questions prospective patients should ask themselves: What is Dr. Franco's full legal name? How could two individuals reportedly pass away after receiving implant procedures under his care in 2023 and 2025? Does Dr. Franco possess the appropriate credentials to perform advanced implant surgeries? Is he formally trained and certified as a Specialist in Oral and Maxillofacial Surgery, and does that distinction matter in his current practice? Why was he reportedly terminated by his former employer, Dental Alliance, around April 2021 for allegedly misrepresenting himself? These are not minor concerns. They are questions that directly impact patient safety and transparency. I personally explored Florida Dental Implant Studio and initially had a phone consultation on December 30, 2025. I provided my own X-rays for review, and I was encouraged to come into the office the very next day, December 31, to determine next steps. I met with Dr. Franco and spent over three hours in consultation. After that lengthy meeting, I placed a $3,000 deposit. Additionally, I was required to pay a 2.5% processing fee--an extra $78--simply for using my Visa card. This immediately left a negative impression. Being charged a fee to pay for services felt exploitative and unnecessary, especially for a medical provider. It did not sit well with me. Upon reviewing the treatment plan, I realized the total quoted price for upper implants and two additional single implants was $31,444. When I compared this to competitors offering similar procedures and comparable warranties, the difference was significant: Jax Implants: $24,299 (a savings of $7,195) ClearChoice: $27,600 (a savings of $3,844) Despite similar services and warranties, Florida Dental Implant Studio's pricing was substantially higher. I left the office feeling confused and unsettled. In addition to the quoted total, the 2.5% card fee and an additional $1,376 added to the overall bill made the financial structure feel unclear. Although the procedure was scheduled for January 12, 2026, and I felt relieved at the thought of addressing my dental challenges, I simultaneously felt uncomfortable moving forward. As I walked to my car, I experienced a sinking feeling in the pit of my stomach. Something told me to pause and do more research. It seemed unusual that an upscale practice would "nickel and dime" patients with additional fees, especially for substantial procedures. I contacted the office manager, CJ, to request postponing the procedure so I could further review the treatment plan--specifically the necessity of the two single implants--and to express my unwillingness to pay the 2.5% Visa processing fee. I offered to provide a cashier's check on the day of the procedure instead. I was informed that full payment would be required prior to the scheduled procedure date. When I questioned why full payment was required in advance, I was given an explanation, and we agreed I would follow up the following week. Even after that conversation, I still did not feel comfortable proceeding. However, I initially dismissed my concerns as normal anxiety about undergoing a significant dental procedure. As a praying woman, I believe in listening to discernment. One evening while browsing YouTube, I came across a report regarding an implant doctor connected to two patient deaths following implant procedures. After watching the "Dateline Jacksonville 2025" segment, I was horrified. Suddenly, my earlier discomfort made sense. The report raised additional concerns about patient safety, oversight, and emergency preparedness. As an educated consumer, I began asking more questions about whether I would receive proper medical support if complications arose during surgery. Ultimately, I concluded that I was not comfortable putting my health--and potentially my life--at risk. I contacted CJ again and informed her of my decision to cancel services and requested the return of my $3,078 deposit. She stated she would consult the finance department and follow up. A week later, I was informed that my deposit would not be refunded because it was being applied as the doctor's consultation fee. This was never clearly explained to me as a non-refundable consultation fee at the time of payment. I believed it was a deposit toward services. It was my intention to write this review earlier, but I felt it was important to share my full experience thoughtfully and responsibly. Patients deserve transparency, clarity in pricing, and confidence in the credentials and safety practices of any provider performing invasive surgical procedures. Please do your research. Ask questions. Trust your instincts. Buyer beware. Dateline Jacksonville 2025 See Report; https://youtu.be/oygqkqu29SM?si=iZgUVwyoh7nk2msy

This is an update of many since I had my upper dental implants put in February 28th this year by…read moreDr. Franco. They are marvelous and I am able to have my beautiful smile back again. I have gotten so many compliments thus far, and Dr. Franco has been there to make sure my smile journey was next to effortless. Everyone in the office is wonderful. I highly recommend Florida Dental Implant Studio if your looking to get your million dollar smile back!

Exceptional Care and a Perfect Smile - Forever Grateful!…read more My experience with Dr. Frazier and his entire office was nothing short of outstanding. From the moment you walk in, the professional and knowledgeable support staff make you feel comfortable and well-cared for. Dr. Frazier himself is a true artist. His work is excellent, and his attention to detail is remarkable. What truly sets him apart is his dedication to patient satisfaction. He has a genuine care for his patients and a strive for perfection. I am so grateful that he patiently redid and corrected my smile as many times as I asked to ensure we reached absolute perfection. I am now thrilled with my beautiful smile! I would highly recommend Dr. Frazier to anyone looking for top-tier dental care. He is an A+++ excellent dentist!

Absolutely phenomenal dental clinic! Every single staff member -- from the front desk to the dental…read moreassistants, hygienists, and dentists -- was kind, professional, and truly went above and beyond. I came in needing an emergency crown replacement before a big move, and they managed to scan, print, and seal my crown all in ONE day, plus squeeze me in for a cleaning. I was blown away. The clinic is spotless, modern, and welcoming. And they're open on weekends -- yes, Saturday AND Sunday! That kind of flexibility is rare and a huge lifesaver if you're in a pinch. Special shoutout to Dr. Kendall Fraser, who was absolutely wonderful -- calm, communicative, and explained every step so clearly that I never felt lost or anxious. It made the whole process smooth and reassuring. The hygienists and assistants were incredible -- not just skilled, but there to cheer you on and provide real moral support if you're feeling nervous. I felt cared for every step of the way. Also want to thank (special shout outs to) -- Wendy, Alysa, Nyla, Sheri, and Sisco, each of you made the experience so easy and positive. Can't recommend Harbour Dental enough. A+ care, kind people, and exceptional service.

I moved to Jacksonville in May 2024 from New York and was initially nervous about finding a new…read moredentist. I visited San Marco Dentistry for the first time last week, and the moment I walked through the door, I felt at home. From the front desk to the clinical staff, everyone was warm and welcoming. Charlene performed my cleaning, and it was by far the most thorough cleaning I've ever had. She didn't rush and even went back over a few spots to ensure everything was perfect--her attention to detail truly stood out. Brandy, who prepared me for the doctor, was also incredibly kind and attentive. The entire office is well-organized and creates a comfortable environment. I'm genuinely looking forward to my next visit. Charlene, in particular, deserves special recognition--she clearly takes great pride in her work and genuinely cares for her patients!

I love my new dentist. The staff is super sweet and took really great care of me during my visit. I…read morewas a little nervous because I had been trying to find a new dentist since before the pandemic after a bad experience with a chain dentistry practice. San Marco Dentistry made me feel at ease.

I moved to Texas and got a new dentist. They were going to charge me for new x-rays. I called Cavka…read moreDental, my old dentist, ten minutes before they closed and they emailed me my x-rays within minutes to save me the extra expense at my new dentist. Cavka gets my highest recommendation. They are awesome!

Calling Lakeside can normally be a quick and professional experience; not today (5/18/2026). I…read morecalled to relay some information concerning my account, and the employee was not oly rude but dutifully hangup on not once but thee times. Noone should have to go thru such juvenile, disrespectful and a unprofessional experience.​ Unsatisfactory, do better. Newsflash, remember, you are in the Smile business.

Simply the best! As…read morea kid growing up in the 80's like most all kids i was tortured by dentist with bad skills, so i made the mistake of avoiding the dentist as i got older, even then still the pain was off putting, but i must say that i never have had any discomfort with Dr Lee or his staff, He has done some pretty in depth work over the years,and fixed a lot of poor work done by others and the pain or discomfort is non-existent, there maybe a mil a second of pain here and there, but that is it. long gone are the days of having continues eye watering pain for the whole visit. the staff is great and always kind and helpful. i wouldn't want to go anywhere else and feel lucky we have there office here in Jax. Try it once, you have nothing to loose!

On 2/6 around 9am, I contacted The dental office to relay information from my insurance company to…read moreresubmit the claim. because we have two ins carriers, there is an order in which they should be submitted...The Receptionist lost her cool after I told her and I won't be able to pay the 1700 bill & the insurance will cover it. My first statement to her was that I could not hear her if she is yelling . She proceeded to talk over me saying she was not yelling and I needed to listen to her. I listened ... she yelled, "when you go into Publix 'to buy chicken..." I ignored that because it was obvious she was vibrating low on this good Monday morning. I said Ma'am, we aren't talking about Publix, we are talking about you resubmitting a claim like Jen used to do when the insurance company gave any pushback. I guess that was good, old fashioned, long gone customer service. Thanks Jen, wherever you are. It is certainly my responsibility and I will handle it with the companies we pay to cover these expenses. The next thing I told her was that she was being extremely unprofessional. It was early so obviously no one was in the waiting area... she was loud. Still talking over me, she proceeded to tell me that they were very professional taking care of me and my family. She's 95% correct there; however, let's bring it to the current moment.... Her behavior is unacceptable and anyone in the office on Monday morning can vouch for that. I understand she's upset about not getting her money right away, but I'll continue to do my best to get it resolved. The meantime, go ahead and take me and my family off the books. As soon as I resolve the matter, I will be transferring our 4 sets of dental records elsewhere. There is no way I can ignore that type of abuse and continue to bring my family there for dental services. I went into the office the following morning Because I didn't want to chance not making progress By getting Mrs Lee ( obviously who she is because she is sooooo mad) on the phone with all that yelling and no listening. I was able to speak to a different representative who canceled all future appointments and also had called and received the information I was trying to relay. Let me mention, that throughout my conversation with the other young lady, the Asian lady kept jumping up to bring me policies, and to tell me she isn't listening to me because I don't pay my bills, and how she's sending me to collections. I told her to send it. If that's your job, do it. In the meantime I'll be getting someone else to pay this bill- the insurance company). I'm not new to this, I know all of my responsibilities, rights, laws, credit and all. You'll get paid. I'll remove your bad mark. Wala! Everyone will be happy. Well, I don't know about you. You're mean. She also wanted me to say thank you, and I Obliged. Sorry for the delay; however, someone needs to have a serious talk with her-even though we all know she won't listen- or doesn't have to listen, but try some water yoga or meditation bc she went berserk on the phone and in person. Just crazy

If you want to have the best dental experience I'd go to here to the Smile Stylist! When you walk…read morein the door you are greeted so warmly by Jessica and Dana. They are always such a pleasure to see and talk to. Dr Olitsky is the best dentist I've ever had, and I've been to so many over the years. He is a perfectionist and his work is amazing. I love to sit and look at the before and after pictures in the waiting room, the smiles he's created are so beautiful! He is so kind too and is so patient to listen and hear my concerns and answer question I have. Liz too is the best hygienist my husband and I have ever gone to. She does such a great job and is so gentle and thorough! I travel from Colorado to come here and get my teeth cleaned and to get any work I need done from Dr Olitsky. It's worth the trip!

Everyone is amazing & so nice! I can't wait to see my before and after as I work with Dr.Golden!read more

Terrible experience. I would give zero stars if I could. Everyone here giving 1 star reviews…read moreshould make sure to go to the website and do the same. I was told I would have corrections if I was not satisfied, that never happened. I was treated like I was the problem and I was the only one who complained. I see that is not the case and even if it was that would motivate me to fix what ever that problem was. I posted on their website as well. The attitude of the female dentist was terrible after I voiced my concerns and I was told that I had to live with after paying and being told I would be able to make adjustments. I was told that I signed and approved my permanent teeth, but I had NEVER seen them. They are terrible and unnatural. Do not waste your time and money you will be treated like crap.

This was the worst experience of my entire life . I had a…read morefull bottom implant done .they were paid in advance for the entire procedure.once a $23,000 check was given I was treated like crap . my implants are uncomfortable and do not look natural. Anytime I said something they said give it time . But what really made it the worst was being slapped in the face during the surgery because I was falling asleep.due to the medication they prescribed and instructed to take before the procedure.

Don't listen to low stars they just want something for free. Trust me.. everybody gets mad when…read morethey have to pay some guess what sometimes you have to pay especially if you want nice teeth!

just calling and getting the prices was enough for me to say "I'll pass". I do recommend to…read moreeveryone to get quotes for everything prior to going. If you haven't had an x-ray in a while, they will probably talk you into it - get a quote. If they say they can't because they do not know what you will need (for eg., this office when asked how much to get something stuck under my gum removed - requiring an "irrigation") ask them "how is it coded". If they won't tell you the price, do not go! Or if it is really expensive like this office, shop around as there is nothing that special about any one dentist! Not like any of them have a golden dental pick! Finally, for "large jobs" plenty of qualified dentist offshore doing the work at pennies on the dollar! or peso, whatever the case may be!