I have been a patient here since 2021. Today is my first time back since last year and it will be…read moremy last time. What happened to this dental office!!! They used to be on top of everything and super friendly. Now with the new ownership and new staff environment def has changed in a negative way. Front desk lady is absolutely beyond rude. In addition to that my appointment was verified this morning at 7am via phone for today at 1 pm, arrive at the dental office at 1250 to be told that my appointment is the following day. Like get it together yall!!! Won't be back and am extremely disappointed!!!

Can't use a debit/charge card without an additional percentage charge. Is this normal? Couldn't…read moreanswer the question if the charge would also be included if i used an FSA card. Cash only dental office - sounds very shady, or just cheap. Who carries around $200 cash only a daily basis nowadays? Maybe you can put an ATM in the waiting room.

their office was well maintained. Very clean it smelled good, and the dentist were very nice a…read moreclear with information. we got through very fast. Thank you again :)

Care provided is good…read more Administration, just the pits. Absolute worthless, near non existent. They took FOUR MONTHS to contact patients about dropping an entire LARGE medical insurance provider. Then, the call came under 14hrs BEFORE an appointment, that had been scheduled over six months in advance. Their excuse? "We have a lot of patients". It's, apparently, too hard to generate an email (I receive their updates) message to patients under that provider and let them know about that pesky detail. An electronic calendar too hard, too, a thing to use. Not the first (or tenth, for that matter) admin issue; I remained with them for over 3 years due to the quality of care, but seldom they were on the ball about paperwork. Also my favorite, the lip from admin personnel. Love that. Just a shame.

My family were searching for a new dentist in the area and we found Island Dentistry. We could not…read morebe more happy with the staff and the dentists. The front desk is very welcoming, professional, and courteous. My teenage son was first seen for a cleaning and consultation for several extractions. The hygienist was amazing. I let her know my concerns and she was very understanding. She made sure that my son knew all of the consequences for not taking care of his teeth. She is amazing! I am terrible with names but I do believe her name was April. If I am wrong please forgive me. He later saw Dr. Scales for fillings and teeth extractions he had zero complications or complaints. His mind was at ease and he was told what was being done and what to expect every step of the way. As I waited in the waiting area they made sure to let me know how he was doing a couple times throughout the procedure. Afterwards, Again I am terrible with names, the young lady with beautiful red hair, was very thorough with the after care instructions I was confident in what needed to be done at home. I had a very small filling fall out and they were able to make an appointment for me quickly. Before my appointment I had a bigger filling fall out, they got me in and were able to assess the problem and do a temporary fix until my appointment and made sure I was not in pain over the weekend. I saw Dr. Moreno and he was amazing. His staff put my mind at ease, as I have a fear of the numbing shots. I did not even feel the shots or anything else during the entire procedure. They made my crown the same day, so I did not have to get a temporary crown and take more time off of work for another appointment to get the permanent crown. Again I am bad with names, this young lady is from Kentucky, and she made sure my crown was perfect. Her and Dr. Moreno made sure that all of my concerns and questions were addressed before I went home. The young ladies at the counter when you leave are great as well. They have always addressed any questions I had. I know there are some behind the scenes people whom I have never met but they answer the phone when I call and they are amazing. They always explain everything to me and make sure I completely understand before we hang up. As I stated earlier they made appointments for me very quickly when needed, even called me if there was a cancellation so I could be seen sooner. Sorry but not sorry for the long review enough cannot be said about this office. Thank you for all you do!

Patient for years and when your employer changes your dental carrier now they are out of network…read more Now you have to find a new dentist and just not fair to your customers.

5 reasons proving that we have found a GREAT dentist in Fleming Island…read more First, they REALLY care about your dental health. They will let you know if you aren't keeping up with your dental hygiene or need some work done to keep your mouth healthy. Second, I trust them. Some dentists, especially those working for large chains, try to upsell you with every visit. When Dr. Vanbenthuysen tells me I need a service, I never doubt it. Third, the office staff is friendly and efficient. Fourth, the hygienists are efficient and thorough. Fifth, finally, and most importantly, Dr. Vanbenthuysen. I had some invasive work done, and I received a call from the doctor later that evening asking me how it was going. WHO DOES THAT ANYMORE? If you want a good family dentist it would be hard to find a better one.

I love Cynthia. I have a huge fear of anything dentist & cried multiple times during my…read moreappointment. She did an amazing job of providing information to help me be less scared. She's a very comforting person

All about the money. Ate up all my insurance and I still…read moreneeded three fillings. Estimated cost to be charged was huge. Wanted to place crowns instead of fillings.

Rude Dr!!!!!! Chairside manner is in appropriate. My brother was told his mouth was the worst…read moremouth ever worked on. Cash patient and 5 visits without a given a treatment plan!!!!! Money money money NO FOLLOW UP!! My wife was told that she needed invisiline quote "like yesterday". Horrible behavior for a DDS. I received 2 gold crowns and they called my wife to "tell on me that it would show on my smile?" WTF IM 40 with 2 kids and a mortgage? Do not go here.............$$$$$$$$$$$$$$$$$$$$$$$ is all HE cares about.

Out of all dentist offices I've been too and had work done this place is the best I have been to…read more Don't let looks deceive you very nice staff and very caring and stress free

Horrible place. Corporate greed at its finest. Find a local dentist rather than go here. They…read morebring you in and develop their "treatment plan". Which is the most outrageously expensive treatment ever. They keep you in the dark and spring this on you in the chair so you're less likely to leave. But you should absolutely leave. Stay away!

I just moved here from Texas to be with my husband who is active duty military. I was scheulded for…read morea new patient appointment by Becky, and seen a week after. Today I went in for my appointment, and Missy cleaned my teeth. I worked as a dental assistant in Texas, and I will say Missy did an amazing job. I have been having some sensitivity with some of my teeth, and she took that into consideration and was very gentle. She was also extremely personable and I enjoyed talking with her! Dr. Came into the room, and went over treatment. He was straight to this point, and very professional. Becky helped me during check out, and I will say she went over my treatment plan straight forward. I was happy that it was clear of what my insurance was going to pay. Thank you so much for such a pleasant visit. I love going to the dentist, and this office certainly is wonderful. The only advise I can give is to look into going digital! Hahaha. :)

This is easily the best dentist I have ever had. I have visited for the last six years and look…read moreforward to my appointments. Every visit is pleasant and quick! The office staff, the dental assistants, and especially Dr. D are wonderful and personable!! They listen and they care. They give recommendations when asked and always provide the best solutions for me.

I took my family member to Greenberg dental for his dentures. He went through the entire process…read moreuntil the end when he was to get his dentures. At the very last appointment, we were informed that Greenberg no longer accepted his insurance. He had all his teeth extracted and refused to give him the dentures. It's been months, and nobody is willing to help him. Greenberg owes him his dentures and peace of mind.

If it were up to me I rate it no stars! 1st problem 2 years ago-had a partial made it did not fit…read morethey squeezed it in left and had to go back as my gums were bleeding, they said it needed an adjustment which they did and still didn't fit. They refused to make a right one and I had to argue for my money back. 2nd problem this week- I been calling them daily but nobody answers the phone, after leaving messages for 7 working days and some appointment requests on their web site, still haven't heard back from them. I woke up this morning with very painful gums and a large lump, called the emergency number they said the doctor will call me back, nothing!

Fabulous Doctors. Affordable and caring. The staff has been with them for a long time and they are…read morewonderful!! I highly recommend them!

I called, gave my insurance information, scheduled appointments for my wife and myself. Exam,…read morex-rays , pictures and cleaning. Went home, a month later wife had a filling replacement. After $93 for the filling, I was informed that my insurance was considered "not in network " my insurance paid $360, these people want $532 out of pocket. Lady lied, said she told me, if so, why would I go there. These people are crooks, knew damn well I was " out of network " so the could charge over $900 for 2 cleanings. I'm not paying, sue me

Always been a great office for me. Very helpful and provided quality care. They are easy to work…read morewith and have great comminications.

I have been going to see Dr. Jeff Margulis for a few years and I can tell you that I have had the…read morebest experience with him as a dentist! If someone is truly looking for a good dentist go see him at Center for Dental Excellence. He along with his staff in the Orange Park office are amazing. Trudy Endy Orange Park, Florida