This company is HORRIBLE! They were rushing getting to someone's appointment because they were…read morerunning behind on time and ended up hitting me while looking at her phone and gps changed and told her to make a right and she didn't see me next to her in a two lane road. The manager (a guy) was yelling at the woman for getting into an accident! Everything was cordial between Tiffany and I and then she ended up LYING to the insurance company saying I hit them! Thankfully the insurance company isn't stupid enough to believe that. DO NOT TRUST THIS COMPANY IF THIS IS HOW THEY ARE GOING TO RUN A COMPANY! As you see they do not have a good driving record and have gotten into plenty of unclaimed accidents from LATE appointments based of of all of the previous damage done to their cars!

**NOT STORE REVIEW, BUT VERIZON/ASURION PHONE REVIEW** There…read morewas a little damage on my iPhone and I pay the monthly insurance. The phone's screen was turning green and black on and off. When I called Verizon they documented all my information and transferred me to an Asurion associate (SOLOMON MOHAMMED) to assist. The guy had a strong Indian accent so assume this was an Indian call center. The Asurion associate assured me he would take care of my problem. Honestly, there was so much static on the Asurion's side of the phone. I could hear yelling and cheering in the background like the guy was at a party or something. He confirmed my account and said that I qualified, noted backup phone numbers incase we got disconnected. Then, typed something on his computer and told me they have the same model iPhone was in stock and that they would have it delivered to my house the next day via UPS. He confirmed my shipping address and asked if I would like it to require signature or not. Then, he proceeded to ask if my iPhone was on the FindMyPhone app. He told me to go ahead and remove it. At this point, I asked why because I had not backed up my data yet and they usually do this after the phone has been shipped to transfer the phone number. He reassured me no worries, I promise you your data will not be lost. If you do not go through this step, I will have to charge you a $300 fee. I asked him if he was 100% sure, because I could go back up my data first and then call him back. He kept saying don't worry, no need, you will not lose any data and there is no way to reset the phone until the new phone is delivered. So I went ahead and follow his steps and removed the phone from my FindMyPhone app. Again, his reception kept coming in and out and then we got disconnected. He never called me back on my phone or the backup phone number I provided him. I assumed everything was good, and was going to be shipped like he promised the next day. When I looked at my iPhone, it was in the factory reset settings with the "Hello" screen and which language would you like to use to setup your phone. I was so mad but hopeful that the Asurion associate promised me that I would not lose my data. I call Verizon and they again transfer me again and again from Verizon to Asurion back to Verizon and then back to Asurion. We reach a Asurion associate PAMELA JOY who reassures us she can fix the problem and bring the data back, that just because we see that screen it does not mean we lost the data. We did not want to go through the phone setup, we were afraid if we did it would overwrite the data from before. The sales associate promised don't worry it will not. She walked us through the setup process (which we already know how to follow the screen instructions) we just thought she would be able to do something on her end to bring the data back. After the phone was setup, we told her we still do not see my old photos or data - and then she says, I don't know, I cannot help you. WTF? She assured us repeatedly and then we get to a point and she tells us she further screwed up our phone. She transfers us back to Verizon. Verizon tells us the contract this work to Tier 2 who is Asurion and Verizon does not take responsibility for what Asurion has done. We ask when is the replacement phone coming, the Verizon guy tells us he does not have anything on record saying that there is a phone being shipped to us. We get further agitated. The Asurion associate from earlier had gathered all my PII data and confirmed the replacement iPhone was ordered and being delivered Next Day by UPS. Then Verizon says that in his records Asurion is saying we don't qualify for a replacement. At this point, we are furious. We have been on the phone all day with Verizon and Asurion. It's 10:30pm at night at this point, and everything the HELP Desk has done has made everything WORSE. So now they are telling us they reset our iPhone with my phone not being backed up and I've lost ALL my data including my infant baby's photos and college graduation photos that I can never get back. And also, they're not sending another phone replacement despite the insurance fees we've paid Verizon for the last 10 years. This last Verizon associate then says I will transfer you. We wait for over an hour on hold and then he hangs up on us. This has been the WORST experience ever. Verizon/Asurion has taken our money and lost our data. Their Help Desk teams have no clue what they are doing!! There's no one to help or escalate poor, shoddy work. It seems the sales associates are just playing games with the customers, switching people around for hours and then hanging up. Beyond frustrating! Is there any way to get my data and precious pictures on my phone back???

CLOSED PERMANENTLY in 2021. Owner passed away & it has been sold and renovated. They kept the…read morevintage sign out front but is out of business.

So grateful to the owner Don of Salvage King TV & VCR repair shop!! While preparing to paint our…read morefamily room we were removing our Samsung TV off-the-wall; we have a close mounting bracket for the TV so it's flush with the wall. As we lifted up the TV the cable wire pulled out of the TV. The bracket snapped right off.. My husband was so mad he said, now we have to buy a new TV; I said no way we can fix this!! So as I went through YouTube looking at how to repair this connection; I realized I should get professional help! A lot of people have written about the same problem with their TV; the connection (is not secured at the factory at all very well) it's just popped into the TV and if you move the TV in the wrong direction or put any pressure on it will break right off! The TV was too big for us to deal with! Thank God for Don; he fixed it better than what it was and did a wonderful, professional job for $125.00 ; save us 1000 bucks!

Great communication, said exactly what was wrong with the printer and a good estimate of what it…read morewould cost to fix. Fast turnaround time. Highly recommend!

They did a great job of fixing my broken laptop case and were the first shop to respond to my…read moreinquiry. The part took a few days to get but the fixed the machine a few hours later. Great job!

Took my phone in to get the battery replaced as the old one was wearing out. The woman behind the…read morecounter did the work promptly and at a reasonable price. When I had to come back later with an issue from the prior job, she looked over the phone, assessed the issue, and determined it was (probably) a problem with the new battery, and replaced it without complaint or additional charge. Honest, efficient, and reasonably priced. 100% what I want from a repair service. Absolutely recommended.

cheap, fast repair. my screen had been broken for about 2 years and i kept delaying getting it…read morerepaired. definitely recommending them to anyone who needs screen repair! also got a screen protector applied for $10 since i got my screen fixed

Went in requesting a laptop repair due to what I already knew were hardware issues on it (they…read moreclaimed it was not this at first). Staff were not communicative and they held my computer for over three weeks. They told me over the phone that they had backed up the data on my computer before performing any repairs but when I came to pick up the damage - they let me know that the data had apparently been corrupted. They did not charge me anything for my experience, though I would not recommend going here.

Great pricing and responsive, but fell short on service and parts. Under-experienced staff will…read moremake false statements and back track under the premise of "we didn't promise that", and plenty worse. Typical shortcomings of a poorly run repair business.

I brought a Gameboy SP that I had bought when my son was born, and refurbished (mostly) myself, to…read morehave the obs cable soldered into place, and a DS lite (the original coral pink) to have both it's display and touchscreen replaced, since neither could be serviced by any Nintendo people I had looked into before finding this place. They did outstanding work, and shipped them back to me without any hassle. 11/10 highly recommend sending gadgets for refurbishment to these guys

While I can't comment on the type of work they do, I can comment on their customer service! I…read moredropped my PS4 off about a week ago but then a friend of mine gave me his, so I didn't need mine repaired anymore. So they gave me my PS4 back and refunded the $60 intro fee without a problem or issue. So 5 stars to their customer service!

Victor offers a remarkable service. He's personal, professional and is running an outstanding…read morebusiness. He repaired the switches on 2 table lamps for my elderly Mother. We couldn't be more pleased. His attention to detail is refreshing. Thank you!

Last Friday, when I came home from a doc appt, I started up my computer. I teach remotely so it is…read morevery important to get some work done for my students. It did not start. Nothing. No grey, blue screen, no lights even lighting up, dead. This happened before and I had to replace the battery, which I did myself on a Dell 5000 series. I had an extra battery, but I could not see well enough to unscrew the back, lots of screws. Saturday I called this service at random. Victor assured me he could have it done that day, for a very reasonable price. I took my laptop to him around 11 AM, with the battery. He had it working and called me a little later. We picked it up, and I was online before supper. Very nice man, and knew his stuff. Even wiped down my system for me. When I called Saturday and asked if he could work on it, he said, "If my eyes are open, I am working!" Great attitude. Thanks Victor. Bonus: He is a fellow YH Bearcat.

Mr. Adler rapidly recognized and repaired multiple problems preventing my elderly TV from…read morefunctioning. The cost was reasonable. His expertise was impressive. I plan to engage him for any future TV dysfunction.

Holy cow! My Samsung "smart tv" was acting stupid. I read the reviews and asked some friends…read more On a SUNDAY afternoon, I called and left a message figuring I'd get a call Monday. Less than an hour later, Mr. Adler called. I gave him the details, info on my TV and he diagnosed the problem. For every thing to work properly it would need a couple of parts. Until he could get them he recommended an odd work around--remove the batteries out of the remote and put it in a drawer in another room and use a back up remote. Darned if it didn't work. I had removed the batteries before with no change to my television's maladies. I don't know how or why it worked, but Mr. Adler knows his stuff. He went out of his way on the weekend when he was closed to help me out.

Great store great service 100% fantastic people and great work!!!!!!!!!! Will definitely be backread more

I went to Best Buy initially (I don't know why, maybe I was feeling particularly stupid and…read morethick-headed at the time) and was told that to repair a broken LCD on a 400 dollar laptop would cost...300 dollars. Also, they would have to mail it in to the repair center. I asked why it was so expensive, and the guy said "well, LCDs are really expensive, so the part alone is 200 dollars". I was thinking, ok, who the fuck falls for this crap from a pasty dickwad like this guy? Who would ever think an LCD screen was more than 80 bucks on amazon or ebay? This is why Best Buy is going out of business. The employees that work there are shit. The products are generally shit (unless you firmly deny geek squad protection, warranty protection, repair plans, 5 year soul sucking plans, etc), and honestly they operate on the assumption that Americans are stupid. Yo, Best Buy, we have wikipedia and google, man. Stop being so 1999. Anyway, I called up Charm City Networks, and they said "yeah the part is like 60-80 bucks, but you can buy it online and bring it in and we just charge for labor". They charged 100 bucks for labor(fair enough) and so I went in to see if it was just the LCD that had a problem. They checked the computer, fixed it within a day, and I picked it up the next day after lunch. It was as easy and painless as possible, and affordable as hell. The guys that work there are very nice and helpful, and generally will go out of their way to make sure you have a great customer experience. Everything in that last paragraph is the exact opposite of Best Buy...which is why I recommend these guys for any computer/laptop hardware repair work.