I walked in with almost no warning after a quick request on yelp. They were prompt, courteous, and…read moreprofessional. Dr Ratnasingam was casual, efficient, and conversational. The best combo of traits I've come across at an eye clinic/storefront combo. This made me feel very comfortable proceeding with an eyeglass purchase. The staff who helped me choose eyeglasses were also extremely helpful and courteous. I can't stress enough how important this is as I'm well aware eyeglasses are a high margin, high reward industry I've always been reluctant to purchase eye-ware at the same storefront. I ended up with two sets of eye-ware that I put to immediate use with a cross canada drive from Ontario to BC. The prescription sunglasses they helped me choose were a perfect fit and a perfect lens. My reading/working glasses were also a great fit and I'm growing very attached to the fit and lens choice.

Horrible experience at Eyes by Design. I trusted Jennifer's professional advice upon purchasing my…read moreglasses. She suggested me to take a picture and see which frame looks best, which was unprofessional and shows her lack of expertise. She did not explained the pros and cons of the frames and make recommendations based on my prescription. Without knowing I was provided with bad advice, I paid $850 for the Gucci glasses and ended up getting a pair of $800 Kate Spade glasses that causes pain to my nose bridge and behind my ears, leaving deep red marks. Submitted a Google review with full honesty that their staff Jennifer suggested me to purchase the Gucci frames. Jennifer then lied about this situation by replying back saying I chose to purchase the frames despite her recommendations. This experience shows that Jennifer does not take accountability for her mistake and put blame on their customers for what happened.

Good customer service. Great and friendly doctors. Good hours. Glasses can be pricey.read more

The front desk ladies are in a serious need of a sensitivity training. How to greet people , how to…read moremake eye contact, how to talk properly. Unfortunately they lack the basic skills of being human ..

Went there to get my glasses fixed and ended up grabbing a pair of prescription sunglasses and…read moreanother pair of regular glasses. I am out of touch on how much glasses are since I have not bought any in at least a decade. I found it on the expensive side, mind you i got the works on my lenses. I think all in it was about $1300 for Revo sunglasses and MK glasses. Service was great though!

My wife and I were on holiday in Ontario and my glasses happen to come up missing and we came…read moreacross Tans Eye Wear. Mr. Was NOT very welcoming nor did he want to help me. He said because I was Irish I should go back to where I came from for help from my own white people. I find this behavior very be-littling and racist. I would not recommend him to anyone and if you are reading this, please don't consider giving this man your buisness because someone with such a small mind should not be blessed with anyone's business.

My sincere thanks to Mr. Hassan Al-Mamun and his team. They are excellent - very professional and…read morefriendly. I felt very welcome there. I brought my own frames and he gave me a great price on both my eye exam by Dr. Omidzohour and my new lenses. The glasses were ready in less than a week and I love them. I will definitely buy my glasses here from now on. I HIGHLY recommend them.

I've needed new glasses for a while now but was unsure how I could afford a good pair. This store…read moremade me feel so comfortable worked with me. They have an awesome optometrist that really made me feel like she truly cared about every little bit of my eyes. I have some severe it is with my eyes and she made sure to check every bit of it. She was very kind and explained everything and was very pretty too.. lol. No because I have lupus the transition they had put on my glasses just wasn't quite dark enough. So again they worked with me and help me get the ESSILOR Transitions. Which absolutely help my eyes I have no pain in the sun they're not stinging they're not hurting yet they clear up right away inside. No more darkness when I walk inside and then having to wait to see. They change back-and-forth so well I can't believe it. I've ended up with the best pair of glasses I've owned in a very long time. I HIGHLY RECOMMEND Victoria EyeCare!! Because this husband-and-wife team truly do care.

Permanently closed. Drove there, store empty. Too bad because they were amazing prior to new…read moreowners taking over, went downhill from there, n9t surprised no longer in business.

Good experience, sad to see them shut down as they were close and friendly. Quick to get and easy…read moreto get adjustments.

I will wear my glasses till I can no longer glue them back together. I dread picking out new…read moreglasses because of all the available choices and am never sure what looks good on me. It takes me years before I decide to get new glasses. An amazing Groupon and a high Yelp rating led me here. You may have difficulty finding this place because of lack of signage but your efforts will surely be rewarded. As you enter the plaza (it's in the same plaza as Tim Horton's) look to your left and look for unit 222. Large store with lots of choices, a comfy couch for those who have to wait for the shopper to make up their minds, and lovely staff who are patient and accommodating. Nicole was such a great helper. She ask what I was looking for, notified me of all their sales, went over all the available options and prices, discussed the most cost efficient package for my situation, and gave me pointers on what to look out for when choosing glasses. She was patient and never pushy. I decided on a stylish pair of designer glasses that fit into my budget. The experience was quick and painless and rather pleasant due to Nicole's professionalism and warm personality. I would definitely come back and recommend this place to all my friends. TIPS: - Bring someone along who has good fashion sense to help you pick out your glasses. - Take pictures of you wearing the glasses instead of completely relying on the mirrors, believe me, it does make a difference. - Communicate with the salesperson on your likes, wants, limitations and needs.

So glad I decided to come here after finding this place on google! From the moment I walked through…read morethe door, Justin was so helpful and answered all my questions. The store felt clean and they took all covid safety precautions, including making sure all glasses were sanitized after being touched. Justin helped to work around my insurance budget and they even do direct billing. I'm thoroughly happy with the service they provided today and will recommend them to my friends and family.

After 30+ years of wearing corrective eyeglasses and contacts, I can say that Leaside Family…read moreEyecare is by far the best I've ever experienced - which I why I've used them since 2010. Dr. Slivka will listen to your specific needs more thoroughly than anyone, and after listening he will share a wealth of knowledge and wisdom with you to make sure you are fully prepared to make a decision about what kind of glasses/contacts/care will be best for you. The eyewear dispensary there is also just as helpful, and will always go out of there way to get you what you need. Both sides of Leaside Healthcare (optometrist/Eyewear dispensary) have always gone above and beyond (5/5) -Dean

I received an appointment the same week I called after being told by another clinic on Bayview that…read morelate October would be the earliest I could get an appointment. Dr. Slivka is a very pleasant, patient and communicative person who put me at ease and whom I enjoyed speaking with. I am so pleased I found this doctor and would highly recommend him.

Grace Family Eye Care is one of the few original tenants of Pacific Mall when it first opened in…read more1997 that is still in business. Pacific Mall is filled with stores selling prescription eyewear and sunglasses but what sets Grace Family Eye Care apart from the other stores is Alvin, Edward and Nigel are all licensed opticians and are very knowledgeable about the correct designs, fits and dispensing of lens for the correction of a person's vision and they are very fair and professional. You will notice that many of their other competitors in the malls, have a huge selection of sunglasses and pretty girls as sales persons but they aren't as knowledgeable about what's the best fit for your eyes and they most likely aren't licensed opticians. If your at Pacific Mall and looking for a good optical store that has staff that is very knowledgeable about the business and are very fair and professional, I recommend Grace Family Eye Care, I have been getting my eyewear needs from them for over 10 years. Like any store in Pacific Mall, they are open to price negotiations. They are also fluent in English, Cantonese and Mandarin.

I've been coming to this place to get prescription contacts for the past 8 years. Unlike most of…read morethe dodgy optical places within the Mall they are very helpful and attentive. I've recently moved downtown and this is still the only place I go to for affordable monthly contacts :)

Having been resided in East York for 57 years before it was amalgamated into new City of Toronto in…read more1998, my wife and I have used several Optical Stores, staying with a store that provides us not only reliable lens and frames but also good service. The last optical store we used was in Scarborough Town Centre, quite far from our place. When our family optician moved out of Toronto, my family eye doctor (Ophthalmologist) recommended Scarborough Scarboro Optical Ltd. in late 2019. From that time on, we've been extremely satisfied with its products and services, preferring not to use Costco's optical store, despite the latter is even much closer to our place and accessible by public transit. Why? For two major reasons. In the past, we had our eyes examined by an optometrist before taking the prescription to our optical store for new glasses. Scarboro Optical has its own optometrist located onsite (by appointment). And Dr. Bejan is not an ordinary optometrist. He's also a highly qualified eye doctor. In essence, I've been receiving regular monitoring of my eye health from two eye doctors. In the past, I'd been paying the cost of Digital Retinal Imaging Tests from my optometrist to assess the inside health of my eyes not covered by OHIP. Dr. Bejan performs similar test to detect presence of glaucoma, cataract and age-related macular degeneration (AMD) for free! We've been receiving excellent optician services even from its owner Joanna when she was still working as a senior optician. From the start, we're extremely satisfied with Atosa's services. Not only Atosa is a very knowledgeable optician, but we receive from her the following services more than what we expected: * Very friendly, warm and courteous yet has proven to do everything within her power to make us happy. * She would recommend lenses features beyond prescribed by their optometrist, to be comfortable using new glasses. * While I've got good vision insurance coverage from my previous employer, she never pressures us to buy expensive frames. Their prices are already competitive and always receives special discounts but still would tell us we don't need some features for our multiple prescribed glasses needed (bifocals, computer/reading and sunglasses). * She would tell us which of our old frames could be reused to save on costs. * She would submit our vision claims online to my insurance carrier, thereby receiving my refunds before we pay Scarboro Optical when we pick up our new glasses. * She would efficiently test, adjust and clean our glasses any time we drop by the store with a smile. It's for these reasons why we highly recommend Scarboro Optical products and services.

My whole family are customes at Scarboro Optical since it opened. We alwasy receive great service…read moreand advise. They never push expensive frames on you but recommend quality. They als stand by their service and products. Most of my frames last over 5 years and often they are able to get spare pieces if needed. definitelly recommed.