I was looking for a cart because I need tons of bottled water, I asked one of the employees if…read morethere's available cart he said NONE perhaps he offered to carry those bottles way through to my trunk. Excellent service. By the way he's name is JOSEPH

FINAL UPDATE: 4/18/2026…read more I HAVE TRANSFERRED ALL MY PRESCRIPTIONS TO AMAZON PHARMACY. Last week, the pharmacy drive-up window was closed, no one in the pharmacy would answer the phone, a medication refill I ordered was canceled without explanation (happened before). I had my doctor send my scripts to Amazon Pharmacy, and they were delivered to my door in TWO DAYS. This is not an ad for Amazon Pharmacy. I mention this because of the comparative efficiency. Imagine not being able to get life-saving medication because your pharmacy is ignoring calls and canceling medication orders with no explanation. I'm done with this place.

Walgreens isn't my pharmacy anymore. it was interesting. some bargains. many miscommunications…read more i.e. whenever i order medicine. system says pick up at such a time. show up. no medicine. computer has no idea what each location has in inventory. not much micro beers here either, snacks not cheap, chocolates too generic, not enough cocoa. brew: merlot wine or riesling (5) -whichever california wine is on sale. -parking's never an issue.

Up date your system is crap and the staff so rude and no one in charge of this place is a mess I'm…read moreglad is the last time I'm here plus staff taking about patients that are being rude to them you should ask your self why there rude

If I could give zero stars for the pharmacy staff, I would. The person I spoke with at this time…read more(who I found out name is Christina) was incredibly rude and spoke to me in a condescending and degrading manner. Rather than helping, she responded with remarks like "Do you even know what pharmacy you're calling?" and "I don't know what you're talking about." This is unacceptable behavior for someone working in healthcare, where clear communication and professionalism should be the standard. Patients deserve respect when calling about their medications. Management seriously needs to evaluate their staff's communication and customer service. The worst communication

The pharmacy hours say their break is from 1:30-2:00pm, but when I showed up at 1:05pm the pharmacy…read morewas already closed and staff had left. I understand people need breaks, but the posted times should match reality. Either update the hours or stay open until the time that's advertised. It's frustrating to make a trip based on the schedule and find the pharmacy unexpectedly closed.

This was probably the biggest CVS that I had ever stepped into. They had a wide selection of items…read more The store looked clean and the shelves for the most part were organized and stocked. I liked that everything wasn't locked up. I wasn't planning on buying anything. My friend wanted to come here to pick up some essentials. While browsing the aisles, the one deal that caught my eye was on the large size of Post Great Grains cereal on sale for $1.99. I thought it was a great price for a big box of cereal and they had different flavors as well so I had to pick up a few boxes. I came here earlier in the day so there wasn't much of a line with one cashier working. It was nice to see another cashier open up when there were three people in line. My cashier was nice and I was out in no time. The best part about this store compared to other CVS was that you didn't have to worry about parking. Plenty of free parking all around since the location was in the El Cerrito Plaza.

They. Lock. Up. Everything…read more "Can I get you something?" No. I'll just order it all in Amazon I guess. I don't have time for you to treat me like a shoplifter for every item.

I keep telling myself I'll never come back here.. yet here I am again, just trying to grab one…read morequick item and ending up waiting... and waiting... for someone to unlock the case. There are only two employees running the entire front area, and apparently, that's not enough to get the case opened in a reasonable time. It's disappointing because this store is just a mile from my house, but it's changed so much. The shelves are often bare, and the overall experience has gone downhill. If theft or "shrinkage" is such a big issue, why not have a security guard or another solution in place? Something really needs to be done to get this CVS back on track.

The CVS has some really great employees, but there are some things that fundamentally should be…read morechanged overall. At the pharmacy, you shouldn't have to yell at your confidential information so loud that you wonder if it is a violation of HIPAA. I always come to the pharmacy and for the most part OK, but they need a better way to handle patient privacy.

If I could give less than one star, I would. I scheduled immunizations here last week. I called to…read moreconfirm the appointment the day before and they assured me, yes, my appointment was still scheduled. Then, the morning of the immunization, I drove there and waited in line to be told that no, there were no vaccines left ('23 Flu Shot.) If you have to make an appointment and confirm, and they can't even count how many vaccines they still have and hold on to them overnight, then they must be pretty bad at their jobs. Total waste of time and delays. Never again. Stay away.

I've had 3 prescriptions filled on 2 occasions. I have spent well over 1 1/2 hours standing in…read moreline and I can never accomplish it with one visit. This place is a disservice!

Was coming here after Kaiser disappointed me. And was told they were gone. I didn't believe my…read morehubs, but they are gone. A lot of Places in this strip mall are gone. Foods co has a lease sign on the door.

I had just went to the Walgreens one last time here in Richmond, California today on February 10,…read more2025 and the store had just closed. Last month in January 2025, I noticed that a lot of items at that store were not on the shelves and some items were still there on the shelves as I could not find a Speed Stick deodorant at that Walgreens at that time and I had to go to the next nearest store Foodsco to buy a Speed Stick deodorant locked inside the case.

The Pharmacy at Rite Aid has been great. When I started to get my prescription at Rite Aid the…read moreservice there has been wonderful. They know me by name. The line to pick up prescription can be hectic but I learn going there in the evening can be a fast and easy way to get your prescription. As of late the shevles have been empty. I know Rite Aid filed for Bankruptcy but now they exit it and becoming a private held company. What is addicting about going inside Rite Aid is the ice cream that they serve. I have to avoid eating their ice cream. Parking is easy to find at Rite Aid. I have not seen their spaces being filled up. I will say that I have seen delivery trucks occupying the parking spaces with the unloading.

Been in Hercules 32 years. Been going to Rite Aid for all that time ... since it was at Creekside…read morebefore that place corner on Sycamore's sycamore. All friendly and helpful workers. It is clean and always well-stocked. Good vibe. Highly recommend it!

FIX THE PHARMACY Time posted online…read more You close the pharmacy at 6:00 not 7:00. This over site almost cost me my life. Extremely disappointed Walgreens. You just lost ANOTHER customer

Need another person at the checkout counter with better customer service, the employee was very…read morerude and not knowledgeable

They suck . Don't help folks past 6pm . No compassion . Use the regular cvs . Horribleread more

Now they do not open until 10 am. I switched all my mothers prescriptions to Walgreens. They open…read moreat 8 am. Its easier to pick up meds. Also , unlike cvs, they will mail the prescriptions. Also no extra charge. Fyi. Also I dont have to park a mile away and walk through Target to get there.