I hired City Wide Tree Service to remove some trees and stumps at my house. He came by to look over the work which included removing two big trees, two small trees and removing some branches leaning on to the house. We agreed on a price, but when he came to do the job I had some additional work for him and I explained to him I will pay extra for the additional work. As they were finishing up the work, I noticed he did not remove one big tree. He said there was a miscommunication and his original price was for only one big tree. So we agreed on the additional cost for the additional work. Since I needed that tree gone, I paid him what he asked for. I did not realize he did not grind the stump when he removed the last tree. Few days later, I recognized the omission and asked him to remove the remaining stump but he needed more money. I explained to him the agreement and the payment included the stump removal. I asked him to reduce the extra cost in half. His response was total silence as if he wants nothing to do with me. After so many messages, I realized he is ignoring me. In my opinion,very poor way of responding and very unprofessional. I am very upset with Daniel for the way he treated me as if I am a pariah. Daniel could have at least called me to explain his reasons for the extra payment. I will never recommend City Wide Tree Services to anybody. read more
