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17 years ago

Very careful work in set up and take down for very fussy customer. Worked with roofer. Chris the owner is easy to work with.

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Prime Design & Build - Full Home Remodeling Cupertino

Prime Design & Build

(64 reviews)

Horace Mann, Downtown

Change is very difficult. It's also costly. And scary even. This company took the sting out of…read moreit. They aren't the cheapest out there, but once you see the work they do, it's almost a bargain. I did my research and wanted to find something in the middle- quality without excess. I found these guys. My project manager, Elijah was a total professional and also happens to be a real nice human being. His crew is even better (sorry, Eli). They listened and wanted my input. I grew to trust them quickly and started asking for their opinions about various things along the way to help me decide what to do. As stressful at it is to have people in your house everyday making lots of noise for weeks, I'm actually going to miss these guys. I will definitely hire them in future. I already have new projects in mind, and once the money is there, I'll pick up the phone and get to see my new friends again.

We contracted Prime Design & Build to remodel two bathrooms, a laundry room, a staircase, and to…read moreinstall hardwood flooring. Overall, the project went well, and we're happy with the final results. Bryan, our foreman, was a strong asset to the project. Even though he was managing multiple jobs at the same time, his responsiveness and willingness to go out of his way to address our concerns made a big difference. Because we were home throughout the process, we were able to catch issues early and communicate them directly to Bryan, who consistently followed through to resolve them. What Went Well: * The tile and flooring subcontractors were excellent - their craftsmanship and attention to detail truly stood out. * Bryan, our foreman, was responsive to texts and phone calls, listened to our concerns, and made sure they were addressed. He even designed a bi-fold closet door for us, and helped pick up all the material to build it. * Bryan also took the initiative to handle several unfinished items himself, which we really appreciated. * The post-build cleaners were top-notch and left the space in pristine condition. * Throughout the project, everyone we interacted with was professional, courteous, and conscientious. There were no conflicts or issues, which made the experience comfortable for us. Areas for Improvement: * The timeline was a pain point. While we were originally told the project would take 6-8 weeks, it ended up stretching to 12 weeks. * The design process fell short of expectations. Because Prime's in-house designers weren't available, our design work was outsourced. We only received a full design package for the master bathroom. As a result, we ended up creating our own renderings for the other rooms to help communicate our vision to the team. That said, we were very happy with the design and material selections for the master bathroom they did complete. We just wish the same level of attention and design support had been provided for the rest of the project. * At times, resource availability was limited, likely due to workers being assigned to multiple jobs. This led to workflow inefficiencies and delays. Toward the end of our renovation, our foreman Bryan had to personally step in to complete several tasks, such as installing faucets, shelving, and baseboards. He managed to get it done in between site visits and meetings, which we appreciated, but it also highlighted a lack of available crew to close out the project. Despite these few challenges, the quality of the work met our expectations. We appreciated the team's effort and the final outcome.

Masterful Construction - San Mateo Entire Home Remodel + 760 Sqft Custom Addition

Masterful Construction

(43 reviews)

I worked with Jonathan at Masterful Construction for my primary bathroom remodel. He was prompt in…read morehis communication and led the project well. From demolition to final inspection it took just over two weeks, which exceeded my expectations. The subcontractors they used were professional, clean, and speedy. They left the place looking good. I wouldn't hesitate to use Masterful Construction again, but I probably would work harder to make sure I have chemistry with the designer, who I never gelled with. My understanding is she isn't working with them any longer anyway. That said, the bathroom looks great in the end. Masterful Construction aren't the budget option to remodel, but the process was painless and quick, and at the end of the day, that's exactly what I need.

After starting our project with another company, we realized that once demolition began, progress…read moreslowed down significantly. Since we were short on time, we decided to find a new contractor to complete our new house. Masterful jumped in and started construction even before all the design details were finalized because we couldn't afford to waste any time. Atar , the designer, stayed in daily communication with us to finalize the design while the crew, managed by Nur, began work on the rough electrical and plumbing. We genuinely felt like the whole company was focused on us, even though we know they were helping other clients at the same time. We only wish we had met Masterful sooner. Thanks to all their hard work, we got exactly what we wanted and are truly grateful.

City Scaffold - buildingsupplies - Updated October 2026

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