Royal Bay Scaffolding was phenomenal from start to finish. Paul and the entire installation crew were absolutely amazing. They were efficient, dependable, friendly, and professional throughout the project. Communication was consistent, every timeline stayed on track, and the crew made the entire process easy to manage. The quality of their work and the level of service they provided were outstanding. I couldn't have asked for a better crew or company and would highly recommend Royal Bay Scaffolding! read more

The reviews here seem to indicate they do good work. If only their contract was as good. I considered using them for a painting project, but their contract is terrible - it indemnifies them for anything but willful misconduct, which means YOU are on the hook if their scaffolding fails due to their mistake, for example. Anyone hurt on the job, any damage incurred, etc., as a result of their negligence is YOUR problem, so be sure to have really good insurance. They expect you to inspect their work and certify the scaffolding ON YOUR OWN, placing all responsibility for their work ON YOU. I'm not a scaffolding expert and it's not my job to do this - I just want my house painted. Go in with open eyes and read your contracts before signing! Update: reading this owner's response says everything. He's in complete denial about my concerns. Their contract clearly states they are not liable for anything but malfeasance. That means if there is something wrong with their equipment or they are negligent (i.e. they don't do their job right, which they are supposed to be experts at) it's your problem, not theirs. If they put up scaffolding and it collapses due to their error, you are the one who will be sued by whoever is hurt, not them. I have no ability to inspect scaffolding to ensure a job is done right, so I basically have no idea if the work was done competently or not. This is non-standard and, frankly, substandard contract wording. They can talk all day about how great they are, but those are just words. I'm sure they do an amazing job. But all it takes is one mistake, even by the best of the best, and suddenly you, the client, are on the hook for potentially millions of dollars due to THEIR mistake. They should stand behind their work with more than just words, and they should be insured, so it shouldn't be an issue at all. And to say I have not done business with them is false. I have had many back-and-forth emails with them on this topic. I have reviewed their contract, attempted to understand their point of view, and asked for changes to the contract. This is called doing business, or at least attempting to do so. Every discussion skirted around this issue, and attempted to misdirect away from the issue, just like their comment here. Every answer they gave was the same as this one: our work is amazing, why can't you just trust us, we can't be responsible even if we screw something up, because who knows what you, the customer, are doing to our scaffold, blah blah blah. Nobody is saying they should be liable if their equipment is tampered with or misused. But they should be responsible for doing the job right and they should put it in words in a contract, like every other company on the planet. There is NO WAY any homeowner should be working with a company that makes the customer liable for their errors. The punchline is, I got a different company to do the job, and they were wonderful to work with and had a normal contract. No brainer. Update 2: the vendor here says it's misleading for me to talk about negligence in my comments. Again, they are missing the point. The point of a contract is precisely to discuss things such as negligence, to call out clearly in the wording who is responsible for theoretical acts of negligence. No one is accusing anyone here of engaging in negligence, which would indeed be quite misleading. I really wish this vendor could think and respond logically. I think this just goes to further illustrate the frustration I had in discussing something so simple as a straightforward boilerplate contract like every other contractor in the world has. To the vendor, please do not comment further. This is quite tiresome. I'm extremely fair and measured in my dealings with vendors, and you could be working on my job right now if your contract was as fair as the ones I've had from every other vendor who has ever worked on my property. End of story. read more

Highly recommended for Royal Bay Scaffold! We hired Royal Bay Scaffold to setup the scaffold for our residential painting project. They provided a very competitive quote and were very flexible with our start date. The crew arrived on time at 8am, set up the scaffolding safely, and took great care around our big windows. Communication was clear from start to finish, and they dismantled and cleared everything promptly on the agreed day. Highly recommended for their professionalism and reliability! read more

5/5 - Highly Recommend Royal Bay Scaffold! We had an amazing experience with Royal Bay Scaffold from start to finish. Not only did they offer the best price out of all the quotes we received, but their customer service was top-notch the entire way through. Paul, in particular, was incredibly helpful, communicative, and kind--he really went above and beyond to make sure everything ran smoothly. The team was super accommodating to our schedule and needs, making what could have been a stressful process feel seamless. Every step of the way, they were responsive, professional, and easy to work with. We truly couldn't recommend them more to anyone looking for scaffolding services in the Bay Area. If you want great service, fair pricing, and people who actually care--go with Royal Bay Scaffold! read more

Excellent Service and Professional Team! If you're looking for a trustworthy and efficient scaffolding company, I highly recommend Royal Bay Scaffold. They definitely deserve all five stars! Satisfied Customer read more

Royal Bay was great. Arrival and take down went exactly as scheduled, price was fair and communication was prompt and easy. I've already recommended Royal Bay to my neighbors. read more

We hired Royal Bay Scaffold for our current project. We are painting ceilings above a large stairwell from 1st to 2nd floor. This company has been super responsive in lead time, getting estimators out on site and having a schedule that worked with our timeline. We have been very pleased with the service and level of expertise. read more

Very impressed with this company! They offer a great service, quality materials, and their high level of communication and follow-up is a rarity in this day and age. I had a window at the top of the house I needed to access, and after multiple attempts with other companies I called Royal Bay. They offered a quick turnaround, clear communication, and we were able to get the job done. As someone who doesn't love heights, I was impressed by how sturdy and easy to navigate their scaffolding felt. They went over and above to make sure I was happy with the service. Scaffolding is never super inexpensive, but you might as well get high quality for what you are paying. I would definitely recommend Royal Bay. read more

Royal Bay Scaffold - a house being painted - General Contractors Near Me - Piedmont, California

We used Royal Bay Scaffold to facilitate painting and new gutters on our 5 story home. They were timely with the installation and later when our painter had some issues with the scaffold placement Royal Bay's operations manager, Shelly, responded quickly to resolve the problem. We also requested that they taken extra care around our garden plants, which they did. We would not hesitate to use Royal Bay again in the future. read more

Great company to work with as a contractor. Reliable and prompt. Very flexible with great customer service.

Attention to detail, quick to respond. Needed scaffolding after an unanticipated change in a timeframe. They were able accomplish what I needed. I'm so grateful!! Thank you Shelly!!!! read more

Victor PM came on site after an easily scheduled inspection via Shelley. He was great and listened to my request for Scaffolding on a tricky residential painting project. My house sits atop 30+ steps and has some difficult bay windows and portico/steps to navigate. When ready, I dropped the word and within a week, the team put it all up. The next day, my painter found he couldn't reach a portion of the peak of the roof. No problem. Victor headed back the next day and fixed it. Two weeks later, when done I left a message Sunday and by Monday lunchtime, the scaffolding was gone again. I would definitely use RBS again for another project. In Covid times, they followed all safety guidelines and I'm happy with their attitude and how they handled this project. read more

Royal Bay team worked their butts off to scaffold my big house before painting. They did forget to put a couple boards in at the highest levels so the painter could reach the top of the roof, but after we told them, they came back right away with the parts we needed. Would definitely use again and recommend. read more

So I took a chance with this new company which I'm glad I did. They are reliable and there scaffold set up definetly shows professional installation. It's always nice to see young professionals working in sync and Royal Bay Scaffold provides a good service. They are very safe and make sure you are left with strong scaffolding for various needs. Work is done in a timely manner. I highly recommend. read more

I have to change to work royal bay Scaffold. there staff is friendly and help full. They are professional about everything and they take there job seriously. if you ever need a Scaffold company to make sure you reach out to royal bay scaffold - k.ouk read more

Accommodating tear down within timely matter. Professional, nice young caring respectly work people. You won't go wrong hiring these people.They were great to work with. Everything was smooth. They lessen the stress for me as getting a place updated is already lot. Set up was made easy, they . read more

Our siding project was the first time I ever needed scaffolding. Shelly was super in explaining the process and what to expect. And the team at Royal Bay Scaffold delivered on time, safely, and at a reasonable cost. I recommend them without reservations. read more

It was great working with the Royal Bay Scaffold team. They are great to work with, professional and keen on details on their business. Set up and tear down in a timely matter. Their prices are competive. I would call them up again for future jobs. read more

Very Professional! Shelly and Victor went above expectations to accomplish the job without issues. I've met my project timeline and the team was very effective when called upon. If you want this done right, I highly recommend the crew at Royal Bay Scafflod! read more

Royal Bay Scaffold provided good professional service. The scaffold, although the parts have seen many good seasons of projects, was safe and stable. Working with Shelly was pleasant and the entire crew were timely and did what they said they would. I got two bids for my project from professional scaffold companies, and they came in within a few dollars of each other, so I felt comfortable that the price was right. read more

Shelly and Victor and the crew at Royal Bay Scaffold are a pleasure to work with. I have no reservations recommending them for your next job. Their service is top notch, their work is professional, and their pricing is competitive. read more

Such amazing people! Very friendly & quick responses. Very knowledgeable and passionate about their work. They answered my questions thoroughly & look forward to working with them. read more