1. City Salon and Spa

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    Phoenix, AZ

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    City Salon and Spa

    5.0 (2 reviews)
    Closed • 9:00 am - 9:00 pm

    Services - City Salon and Spa

    Haircut

    Hair styling

    Manicure

    City Salon and Spa Photos

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    Recommended Reviews - City Salon and Spa

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    7 years ago

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    11 years ago

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    Luxe Nail Bar - DND 62, strawberry wine.

    Luxe Nail Bar

    3.2(707 reviews)
    0.9 mi•Biltmore Area
    •$$

    Everything was great! Even down to check out! Aaron did a great job. He listen to all my needs…read moreand went above and beyond. Even down to Josephine. Checking me out!

    Never go to this establishment. They have the worst customer service and the rudest employees…read more I came in after a long day of work. The receptionist didn't even look up from her phone, she was on a FaceTime call, with the volume all the way up. That call also continued through the entire service, which was EXTREMELY disturbing. I stated I was there for a pedicure and she pointed and the seats and said "go there" I sit down and wait, a woman comes up and points to a chair, without saying a word. I mention to her one of my nails was cracked down the center and asked her to add a small dot of acrylic onto the crack. She then proceeds to add an entire tip and FULL acrylic base to my nail. The base color she chose was a dark purple shade and she layered it on at least 5 times. So now my nail was super thick and uneven. She then asked me how I wanted it shaped, and then asked me to tell her when it's good. Not even that, but I ended up having to walk her through the entire shaping process. As I'm sitting, the receptionist then comes up and asks for my card. My service isn't even complete yet and she's asking me for payment. I ask if this is the proper time and she just said "so card?" I hand her my card and she comes back with a receipt of $81. I got an essential pedicure which is $35 and the set of gel which adds $20. Which would ultimately take my total to $55. Not $81. My nail tech was on her phone the entire time and could not communicate well with me, so that's how I ended up in this situation. The next day I called the salon and their solution was to offer me 15% off of my next visit. I asked MULTIPLE times for a full refund and they refused. I then stated I would not be returning, and the manager told me, "I am not going to argue with you, I gave you the discount" Never go to this establishment. They are rude and unprofessional.

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    Luxe Nail Bar - Sloppy toe job

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    Sloppy toe job

    City Salon and Spa - menshair - Updated October 2026

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