Luis did a fine job of replacing my toilet after a challenging diagnosis that found my discovery of improper flapper wear was actually corrosion in the bottom of the tank made worse by hard water. They saved me from later tank leakage if I'd just replaced the flow valve myself and been cheap. The phone scheduler was polite and got me an appointment the same afternoon, which none of the other recommended firms in Yelp could do, depot reaching out the previous evening. I would definitely recommend them because they're available, honest and do good work. They have coupons on their website and I got 10% off my job, which was nice. My new Toto toilet flushes and fills faster than any I've ever seen. If I had gotten the toilet myself at the hardware store, I'd have got something clunkier or more expensive; the modest markup they charge for securing the hardware for you is worth it. The fact they remove the old toilet and all the boxes for the new model is worth it in itself. The plumber wore a mask and booties to keep my new carpet clean without me asking him and arrived on-time. read more

Absolute pros. Came here in just a few hours after I called, figured out our issue ASAP. Big thanks to Oscar and Alejandro who are amazing at their jobs. read more

Luis came & unclogged our toilet within minutes. He was polite & efficient. We would highly recommend this company for plumbing works. read more

I've requested a quote to replace my tankless water heater. In my request, I've clearly stated that I will be providing for the new unit AND there's no plumbing required; simply remove old unit and install new one. The estimate they came up with is between $4,800 - $6,000!!! Really?! That's more or less an installation of Central AC Unit (5 Ton). Then the representative that replied to me had the audacity to state that my message was not clear?! Hmm?!! First experience and last!! Quote aside, this demonstrates their lack of attention to details of the job details. If they can't be attentive to job details, I have doubts about the quality of their job! No thank you! read more

City Plumbing and Rooter - Plumbing Near Me - Burbank, California

I had a massive 50-years-overdue drain issue in my 75-year-old house and City Plumbing came out within a few hours a gave a quote that was less expensive and faster than three other plumbers we contacted. The work was done, as promised, finishing a total replacement of all drainage pipes under our house in less than one full day of work. They worked well with the abatement crew that was taking care of the leakage and water damage, and they were very personable and professional throughout the process. Great service, excellent response time, and very reasonable pricing. I would highly recommend this company, especially for large scale residential projects. read more

Had them out to clear external drains clogged with mud and roots in just a few days notice. Good response and communication with on time arrival. Initially though it was going to be two hours, they worked for most of the day until the job was done (no additional charge) then carted away everything and left the site clean. Hard workers and very dependable. read more

I had the best experience with this plumbing company and I highly recommend them. When I called I was greeted by such a respectful lady who scheduled and took my information. They are extremely reliable and showed up at the very early end of our window. Our plumber, Brandon was so polite and provided me with pictures and an emailed estimate of 3 options as well as a line item bid for the work for our job. We could accept or decline each option from the email. The work was completed same day in a timely manner and I got a follow up text notifying me when the finished and another thanking me for my trust in them. Looks like I've found our new plumber!!! Thank you!!! read more

Friendly group of people that I talked to but quoted me $495 for a hydrojet job ($500 is the average price I've found) and has a $100 off coupon online which makes it reasonable. When the "tech" (Since when are PLUMBERS called "techs?") arrived he quoted $1,200! I've had my main line jetted a few times over the years, best price I've found was $200 and the highest ever quoted UNTIL TODAY was $800. Since they were more than double the average price I declined without prejudice. GENERAL RANT: It's ridiculous what plumbers charge for a hydrojet job these days. Most show up with $500 of equipment and do about 30 minutes of work and want $500. I wish I made $1,000 an hour. I'm in the wrong business! read more

This is the second time I've used them and they were amazing. Jorge and Jr were right on time and so quick and efficient. I had two toilets and a sink replaced and the price they quoted was the price I paid. I am going to use them for my moms place next and would recommend them a million times over. read more

Luis and Andy were both very thorough and helpful and they cleaned up everything afterwards also and They showed me everything afterwards to make sure that our bathtub and our sink was working and all the replacements they had put in and the follow up pictures after the work was completed read more

We had to have MAJOR plumbing work done on our home. We got 3 quotes (one of them from City Plumbing and Rooter because a neighbor recommended them) and although they weren't the least expensive, when comparing all 3 quotes with what was offered for the price, it was hands-down City Plumbing. They respond to calls quickly; their scheduling is excellent; their personnel (both in the office and out in the field) are exemplary; and they aren't happy until everything is done to their customer's satisfaction. There's no need for us to call another plumber if we ever need more work done. We will call City Plumbing and Rooter. Thanks to all of you at City Plumbing for an excellent job without any headaches! read more

I called for emergency services after hour and he came one hour later and fixed the leak faucet at nine pm. He is polite ,professional and knowledgeable about his business. read more

I can't say enough good things about Oscar and Mark & City Plumbing and Rooter. They came onsite to assess everything we needed, did a thorough and detailed inspection, and at the last minute we requested they install a new vanity, which they accommodated. They were incredibly professional, positive, and did great work. They also were very conscious of following covid protocols, which i very much appreciated. Also, the professionalism started from the moment I called to schedule, until the day of services. THANK YOU!!! Will definitely be using them in the future. read more

I contacted them for an estimate and they were quick to respond, on time, and very knowledgable. Unfortunately we did not chose them at this time, but they were definitely comparable in price and expertise. I would recommend to others based on those facts alone. read more

You know how sometimes you luck out using Yelp and sometimes you don't? Well this time we did! A backed up bathroom sink is a fairly small job and our previous plumber turned us down to do the service (make that former plumber!) So we called City Plumbing & Rooter. They answered our call on the first try. The officer personnel were pleasant and helpful. We explained our problem and they scheduled us for the very next day. Kevin called ahead of time to give us estimated arrival and was prompt. He came in, reviewed the situation and had us up and running in 15 minutes. Even disinfected the area when he was through. He's a very nice guy...even our little bull dog fell in love with him. We will definitely use them again when the need arises. (Snickers wants Kevin to come back too!) read more

First I messaged and called about pricing, they confirmed was $40 to run a snake through a line per their special offer. A tech came out and was already being rude to my mother-in-law and wife. You could tell he didn't want to be there, he brought the snake to the kitchen then looked under and said couldn't do it there. Didn't make sense to so asked why and he said would up charge to $275, I said if that was the case I would of used someone else, they advertised $40. He said that was only if it had a clean out next to the sink or clogged line. Too bad that wasn't advertised or mentioned when I asked .... regardless, we went to the lower floor (garage) and I asked him to run the snake through that line, because I really thought the clog was from that line and not the vertical line. I suggested to him to cover the ceilings, garage door, and walls with trash bags or tape and he said it wasn't needed. My concern was it would wet the entire garage with nasty water. But of course was very unprofessional and didn't want to do it. Luckily (kind of) he removed a cap and ran the snake and there was no water, because the clog was above, in the vertical line. But when he removed it and cleaned his snake he not only made a huge mess on the floor but hit the garage door, and it smelled and just made a bad mess. See the photos. My mother-in-law and wife were not happy and asked him to clean it but instead just spread it all around and made it worse. They gave him cleaning chemicals and he just was very helpful and just wanted to leave. Then told me it would be more and said would have to cut into my walls and charge anywhere from $2,000-$3,000. This was when I asked him to leave. We paid him the $40 but it kept bugging us about the mess he made and wouldn't clean up after himself. I messaged the owner on Yelp who started everything and asked for his email to send the photos but now refuses to help. I hate leaving bad reviews but I tried to help make things better but I don't want another Yelp'er to get ripped off or have bad service done to their homes. read more

City Plumbing and Rooter - Bad service. Unprofessional. Snake sales guy trying to up sale. Would NOT recommend!!! - Plumbing Near Me - Burbank, California

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2nd time using City Plumbing & Rooter...last time was about 3 years ago when they replaced our broken main sewage pipe. This time, I called because the pipe looked back-up (smelly yucky watery mess above our yard drain was a dead give-away) and Kevin V. showed up on time and was very pleasant to work with. He explained the issue and took care of clearing our drain area/pipe right away...our issue was fixed in less than 30 minutes! Super nice guy, great service and would definitely use again if we have to! read more

Swift response arrived for quote in 24 hours. Did the work the same day. Great price and excellent service.

I backed up my kitchen sink, and I was hoping someone could come out the same day. City Plumbing and Rooter had a very busy day, but fit me in. Kevin showed up, was kind as could be, and unclogged the sink. He was professional, efficient and knew his stuff. I would definitely recommend this company, and especially Kevin. read more

Dominic arrived on time. Due to our water companys repair of a large supply pipe deep in the street. Our home suffered from dirt and sand when our water was turned back on. This caused 4 sinks and a shower and a tankless water the heater to be clogged. Dominic repaired every thing. Our home is old and City Plumbers have fixed many problem we have had. I trust them. read more

They came out same day and late in the day too, which is great! We were stuck with no toilet in an industrial warehouse having to use our neighbors toilet. Prompt, got the job done and very, very nice! It's worth every penny...thanks City Plumbing and Rooter for coming to our rescue! read more

Thank you so much to Aram and Pablo for a great and fast job. 5 Stars and beyond. I Highly recommend this business to everyone!!!

The plumbing service was excellent, they communicated every step and contacted me with time of arrival and job completion. Oscar, was very professional and productive with the work. read more

They were unprofessional and would never recommend them. They had to come back 3 times. The owner Paul was absolutely rude and disrespectful. read more

They were awesome and friendly, and most important of all, very knowledgeable. In case, they were able to assess and solve my AC problems within a few minutes, plus offered additional tips for enhancing my system. This is the best service I have received and experienced thus far. read more

They showed up within one business day of contacting them, and got my bidets hooked up fast and professionally! Very polite and respectful. I'll definitely be using them here in LA for all future plumbing issues! read more

Lovely person taking call to schedule an appointment. Appointment time was within reason and plumber showed up on time. He was friendly, knowledgeable, and explained everything fully. He performed a thorough analysis of the issue. Although it turned out the problem was not a plumbing issue, I felt comfortable with the diagnoses and will definitely use this company again. read more

Excellent service! These guys showed up on time wear booties to protect our floors made sure none of our property was damaged and cleaned up after they were done. We couldn't be happier with the professional quality of work we received. Technician was very organized and forthcoming with the repair plan. They provided us every courtesy throughout the process. If you have a big or small plumbing job, Definitely would be the company would want to use. This is a company that I will keep and recommend to my friends and family. Five star and then some! Awesome company read more

This guys are unbelievably fast and great I would recommend them highly. Took them less 30 minutes to get to my house after I called please make sure you ask for Paul was great fast and cheap thanks guys read more

I have known Paul, the owner of City Plumbing and Rooter, since before he started this company. He is a great guy, and so is his work ethic. He has done several jobs for me. The guys who came to my house today, Brandon and Mark, are the greatest. The drain from my add-on bathroom sink was leaking where it was connected to the sewer drain. I was lucky that an earthquake retrofit company representative noticed the water under the sewer drain when he was inspecting my foundation and took a picture of the broken drain pipe. Brandon and Mark worked in the very tight-fitting crawl space to cut out the leaking part of sewer drain, replacing it with a new section of sewer drain containing a new sink drain connection. They also made certain my shower drain/sewer drain connection was in good condition. I should not have any problems in the future. Brandon also cleaned out the P-trap of my bathroom sink to make certain there was nothing in it that could cause my sink to back up. Like I said, they are the greatest. read more

Jaiyro showed up in the time frame that was given to me. He was friendly and got my stubborn bath drain pipe working great!! (Snaked it 30' in!) as in greater than the last time we had this problem. Friendly people answer the phone. Highly recommend!!! And it only cost me $39.99!! read more