Visited on Monday, and my nails started lifting in less than a week. I was charged $63-$65 for builder gel even though I was originally scheduled for a regular gel manicure. While I was sitting there, the woman who seemed to be the manager came over and told the nail tech to switch me from gel to builder gel. I'd never tried it before, so I figured why not -- I've heard good things. But after I agreed, she continued speaking to him (in Vietnamese), basically saying, "See, this is an easy sell. Just tell them what they're doing is bad for their nail bed and that builder gel is the best, and they'll always agree." That alone should've been a red flag. The result? A complete waste of money. I've never had gel lift this fast in my life. Absolutely not worth the time or the price. read more

City Nails & Spa - Nail Salons Near Me - Buford, Georgia

See all

Been going there for a couple of years and everytime I go they are pushy! You should know your clients. Also, the last time I went I asked for them to take the polish off, and I just wanted to have my nails, a little short and bear. She grind my nails down so much that my fingertips hurt for over three weeks! As they are growing out their paper thin and chipping away like crazy! read more

City Nails & Spa - Nail Salons Near Me - Buford, Georgia

This is my go to place and the people are friendly , But, they put up a tv . Which is ok , except they have it on FOX NEWS. Not a fan . How about animal planet or a nature channel or HGTV . I'm in here to relax and not watch Fox News . read more

See all

Staff was nice and friendly! Love my nails design. I got ombré with sparkles and diamonds. read more

City Nails & Spa - Nails design - Nail Salons Near Me - Buford, Georgia

I just wanted to get a pedicure near my house. Came on Saturday evening, I had Elly to do my nails and she did great! Take her time to do my feet cleaning and massaging. I would definitely come back again. read more

See all

When I got there I was immediately tended to. The person I wanted was doing someone else's do I had no problem waiting and I'm glad I did. She did such a wonderful job on my nails. read more

City Nails & Spa - Nail Salons Near Me - Buford, Georgia

Long story short.... WORST experience at a nail salon!! Staff is extremely rude for no reason Way overpriced All nails different shape and lengths, very bumpy and messy Any recommendations for Suwanee/Buford area? read more

i have never had a better pedicure in my life. Tina is the best. i got the organic and she rubbed my aching legs and feet and did a fabulous job with my toes. Second time coming to her and she is consistently fabulous. i highly recommend!! read more

For start, the atmosphere. It is so so so unwelcoming and uncomfortable. I almost felt judged by all the techs walking in. Then the front desk man, SO INCREDIBLY RUDE. (Reading these reviews, I see it's a common experience). I came in with a friend who needed a manicure, and we were told to sit, we remained seated for 10 minutes until we were moved the the work desk where we remained seated for 20 minutes while they took other walk-ins and began work on them. I would write more but I see that this establishment already has enough negativity, and I'm not going to beat a dead horse. If I could leave a 0 star rating, I would. read more

I checked this place out last summer because it was new. I'm glad I did, because now I don't go anywhere else. I will get SNS on my hands about every 3-4 weeks and a pedicure every other visit. One time, Tammy was doing my nails and talked me into a French ombre manicure, and I LOVED it! I get so many compliments on my nails! I went to get them done again and someone else tried to do it, but couldn't come close to what Tammy does, so now she is the only one I will have do my SNS. The owner is super nice, the entire staff is very professional, and I love that they stuck to their mask policy throughout covid. I kept going here because they still required masks for everyone and have been great about making sure everyone sanitizes their hands upon entering. read more

City Nails & Spa - My French ombré manicure, done by Tammy. - Nail Salons Near Me - Buford, Georgia

I recently moved to the area and really needed my nails and eyebrows done badly. Trying a new salon is always a scary situation but I had a great experience at City Nails today. No wait, friendly yet professional service, fair pricing, and a great pedicure. I'll definitely be back., read more

City Nails & Spa - Nails - Nail Salons Near Me - Buford, Georgia

My gel polish pedicure was great! The person doing my nails used a scrub to make my feet softer. The gel polish was applied very neatly on my toes. I walked out of the nail salon with my feet feeling so soft. read more

wonderful service! I went in with my daughter, son-in-law and friend. We all asked for different services and everyone came out happy. The staff is wonderful and very attentive to what we ask for. read more

I love my experiences every time! They welcome walk ins. Very attentive. And when I ask for a color the ladies always let me know how it'll turn out so I'm not surprised on how different it looks on natural nails. They are always gentle ! I'm sensitive so this matters ! Highly professional. My friend referred me here also !! And also adding that my nails last so long because they do it right ! read more

City Nails & Spa - Nail Salons Near Me - Buford, Georgia

See all

Never once in my life have I had SNS completely chip and fall off less than 48 hours of having them done. I told the employee several times that it didn't look right. Very upset. Never going back here again. read more

City Nails & Spa - SNS nails - Nail Salons Near Me - Buford, Georgia

Not my first disappointment at City Nails but definitely my last. I was there for 2 hours to get an SNS with nail art, and left with what I could've done myself with no experience. They're thick, and the edges are terrible, and she did the nail art in a color that only shows up under UV light. She couldn't have cared less, and this is the feeling you get most times you go there. If you can get the guy that usually checks people in, you might get quality nails. Otherwise? Stay far away. Strong vibe of being on a conveyor belt in front of disgruntled workers. read more

See all

We just moved to the area. I've come to this place twice and really loved the lady that did my nails. Up until this point we have had a good experience but the dude at the front desk who answers the phone is the rudest person I have ever known. He has no time for his customers. I tried to book an appointment, tried to get the person who did my toes before, repeatedly was told he didn't have time to look that up for me. He was busy with a client as if I'm not a client too! If they don't have enough help to manage the front desk and the booking of appointments then they need to get additional help. This guy is super rude! Will not be back until this guy is gone! Clearly now after reading many other reviews, there is a common thread in the negative reviews....the dude at the front desk!!!! When is the management or owner of this company gonna get a clue....He needs to go!! read more

Customer service is terrible here and quality of nails! I have had multiple bad experiences. The manager is very rude and his technicians rush through your nails. Would never come here again read more

Have been trying to soak my nails off for 1 hr + that were acrylic and done by Kaylee...they are gummy and very difficult to take off = MMA. Which is ILLEGAL. Have already reported them to the health department. Do not come here they are doing illegal practices. read more

never ever been treated like I was today at Citynails Spa I was a walk in on Tuesday. When I arrived I was greeted immediately by a male and I requested "sns nails and a pedicure" I was told it would be 10 mins and I sat down. I waited approx 25 before being placed in the pedicure chair. Not mad about that. That's par for the course. I got a classic pedicure by a young girl and she did great. While she's about to paint my toes the SAME male that greeted me came over and said he did not know I want my nails done!!! (Remember it was him that greeted me in the beginning so hmmmmm). He told me it would be "a little wait" I asked him what that meant and he said about 25 mins but to rush things he said he'd bring the acetone over for me to soak my current sns nails in to make things move faster. I agreed and said "no problem" and even complimented him on the idea to soak my finger while I was still getting my pedicure. Not mad yet. Mistakes happen. No biggie. Well,.... He never came back over though!! My pedicure finished and I was moved to a chair to wait. No one came for about 30 mins to start soaking my nails. When someone finally did come, I said I needed to call and see if my sitter could stay,...and if not I would just resort to the color being taken off. Sitter couldn't stay. 30 more minutes of just sitting and soaking before they come remove the color and I leave with bare nails. My total time at the salon was just shy of 3 hours!!!!!!!I pay (internally dissatisfied bc the time I was there and the fact I didn't get what I wanted at all but still planning to return) Here's what really upset me. I realize after I've left that I was charged 10 dollars to have the color removed!!!!! I call them to point out that I was charged for something I was forced to resort to and also was forced to wait and very lengthy amount of time for. He then tells me he will take the 10 dollars off my charge if I come back for sns nails. I'm dissatisfied but thought I'll come back and explain that Wasn't really a satisfying resolution. I came back in today (Thursday morning) with full intentions of having sns nails done but I wanted to point out that taking 10 dollars off wasn't a favor to me at all and that I'm still being charge full price but being forced to do it in two visits and get a sister twice. He didn't get up from his chair for the conversation....or wait to have a normal conversation with me. He stayed seated and raised his voice so everyone in the salon was party to the conversation. Awkward and unprofessional!!! I decided after listening to his tone I would not get anymore service and requested a refund for the 10 dollars I was charged. He said no. He said "if you go to a restaurant, you pay for the food! It's the same!! You received a service! You want service for free?" ......... Well no,....I don't!! I do however want the service I requested in a reasonable time frame and not to be treated like garbage after you fail to provide it. Keep your attitude and your "service " !!!never ever again!!! I left and immediately and went to Bogan nails and spa and they were absolutely amazing. Left there so happy Update. Initially I just put a review on fb but someone (I'm almost certain is an employee) accuses me of lying about the incident and said I was the rude one. I asked if they were an employee and the refused to answer and then turned off commenting. I believe not answering is the same as answering. I also was offered a refund for the color removal charge via dm after my review if I was to take the review down. I said I wasn't comfortable taking it down but I would update it once I received a refund read more

City Nails & Spa - Nail Salons Near Me - Buford, Georgia

See all

I love this salon. It is so serene and relaxing. Vu the front desk manager makes sure to hold everyone to the same standards. If you are rude disrespectful or not polite he will not allow you to behave this way inside of his facilities. For this I am super appreciative. Not only is this salon welcoming inviting and friendly but also clean. This has become my regular nail place and look forward to coming here many times more in the future. Love City Nails on Buford!!! read more

If I could give them a 0 star, I would. Nails were breaking after a week and they would not fix them for free. Also took them 2.5 hours to do my solid color SNS. read more

My wife was treated very poorly at the desk a few months ago here.(see previous review) She left a one star review which is more than they deserved after being put through the third degree. Today she was told that she would not be able to return to their shop because she left a one star review. I've looked through their reviews which show a less than average experience for others as a well. There's a nail shop on every other corner so no problem. Our money will go to an establishment that wants clients, treats them well and wants their return business. Keep this in mind when you are considering a nail shop. In fact she was asked to change her review from one star because they don't service people who give them a one star review‍. By the way I count 14 one star reviews out of 26...I think I'd consider a new manager. read more

BUYER BEWARE!!! PLEASE DO NOT GO TO THIS NAIL SALON!! They're unprofessional and very money hungry. No loyalty to customers, and expects you to know their prices and policy. ( MANGER TOLD ME THIS) I have been going to this salon since the second day they opened. It's been some ups and downs but never experienced what I did with a good friend. I took my friend for the first time to City Nails Buford. Had a wonderful time with the nail technicians. We both got SNS nails and gel pedicures. Everything was perfect until checkout. The manager (very rude male) gives her the total of 130!!!! Yes 130. She asked please explain why so high. He immediately had the worst attitude known to man. He tells her they charge for the length of the add on nail. She says but the add on nail is my same length of my natural nail (and that's something the nail tech never mentioned to her at all) he immediately belittles her and says since price is a problem we will cut your nails down and you can leave. (Her nails are done and we already spent 2.5 hours there) She explains price is not the problem it's the principle and this is a new shop for her and she not familiar with policy here. After he yells at her to pay for he will call the police for trespassing (again we had been there 2.5 hours) she begins to tear up and walk out. I talk to my tech in complete embarrassment asking why is she being treated this way. A PAYING CUSTOMER!! Then he yells at me and says she's not listening and trespassing on his property. All of this with about 10 other ladies in the salon trying to relax. read more

The front desk personnel is very very rude. I had a great pedicure and a manicure but once again the front desk personnel very rude. read more

Very clean and welcoming. Got a gel manicure and pedicure. Both Lynn and Linda were excellent. This will be my new go to!

My absolute favorite place to get my toes an nails done. Vu is my favorite nail tech and always leaves me satisfied every time he does my nails. I've never had a bad experience here and I've been going here for a while now. I get good quality service and always have a relaxing time. Highly recommend City Nails & Spa read more

City Nails & Spa - Nails - Nail Salons Near Me - Buford, Georgia

I found them to be rude even after giving them a second chance. The atmosphere is very unwelcoming and the wait is too long even after making an appointment. Nail salons are a dime a dozen with way too many to choose from. I'll pass on this place. read more

The decor is nice and they have a nice options for nail polish but that's all of the nice things have to say about this establishment. Tammy is rude. I will never come back to this establishment. Especially when I have been to way better nail salons with way better service. I have no problem paying and tipping when I receive good service, however the service I received was so poor that I felt like I paid to be disrespected. read more

Rude as can be man owner. They do not give quality service. Salon is new and large but the service is poor and services are not even given as stated. Do not recommend this salon. Cleanliness of products also an area of concern. read more

I've had my nails done here several times and never had a problem. The staff has been pleasant and helpful. My fingers and feet Look great when I leave them and I would recommend city nails in Buford to anyone who asked me read more

i've had a bad streak of nail salons, but this one for sure broke that. my friend recommended this place to me, saying that they always do a good job and i can confirm. i didn't catch the lady who was doing my nails name, but she took her time with me and did a fantastic job. i don't normally write reviews either so i'm super impressed. also, it's in the perfect price range for a high school student to pay for which is also perfect. read more

City Nails & Spa - ghost nails - Nail Salons Near Me - Buford, Georgia

See all

I had an appointment today at 9:30. There was a line at the door before the salon even opened. Once they open, everyone was brought in and assigned a chair. The staff was very nice and courteous especially the guy at the counter. The place is spotless. I definitely recommend this salon. I also recommend an appointment since they have gotten so busy. read more

Racist desperate treatment!!!!! I gave this salon my business more than five times and tried to ignore how rude the gentleman is at the font desk each time but today is the first time I experienced racism. Do not este your time and money here!!!!! read more

If I could give a 0 I definitely would. Nail tech Kalee was the worst ever. I'm sure she was in race for fastest pedicure. I asked for signature with extra massage time and I was so rushed through it was a joke. She yelled across room entire time and my feet are not smooth at all. I picked the OPI Shine & she didn't do the base or top coat in shine. She used the regular top coat they use with all regular polish pedicures. I came home & removed it was so bad. Would never recommend. When you pay $60 for a service you expect what you pay for at the very least. read more

On Monday, March 22. I came in at around 5:30pm with a friend. We were seated and the my lady started. i showed her a picture of what i wanted and she said ok. During the whole appointment she was very rough and she even cut me. When I told her that the length was too long she did not pay attention. Once she started painting them i expressed that i did not like how she painted them and she said she would try a different way and she did. The way she was painting the nails was not at all what i had asked for and had shown her in the pictures. We both decided to just take off the white tips i asked and she got annoyed and said and i quote " I hate you, I wanted to go home early". She finished and went to go help another customer. I was dissatisfied with her attitude and service. My friend on the other hand, had great service, and was definitely satisfied with her tech. read more

Extremely rude! Came in to inquire about an acrylic fill in. The owner asked me to sanitize my hands. I said sure no problem. I did and asked him to sanitize his. He refused stating he had been there all day. Which to me was more of a reason to sanitize. Another customer came in and he threw his hand up to me saying whatever. After he answered her question he turned to me repeating that he was not going to sanitize his hands. I'm sure the CDC requires constant hand washing. I will never return to this place. If I could give no stars I would. read more

Wonderful staff and calming atmosphere, Le is my go-to staff member, she does my eyebrows exactly how I like them with a little head massage and does a wonderful job with a manicure, in love with this salon! read more

Great atmosphere, beautiful salon. Never disappointed with any service I get. Best SnS nails around!

I live across the street from city nails so it's very convenient to go over there every two weeks with my daughters. They talked me onto acrylic nails since I wear my nails a little longer instead of SNS . My daughter and went on Saturday of last week for a fill out bill was $170.00 they charge to take polish , to put polish on , everything little thing they can . Well by Monday I broke a nail went to repair it as soon as I got home a other nail broke off . I went back tonight to get it fixed and asked them if they could take them all off and I get new ones since obviously these are lasting he said I would have to pay for it I asked if he would discount it since it clearly wasn't my fault and he said he would be glad to give me 10% off . When I get back home and was washing my face another nail broke . Needless to say me , my mom and 3 of my daughters will no longer be going to this place . They also try to charge you $5.00 to fix a nail each time as well . I have been getting my nails done for years beware of the cheap work with salon does. read more