The Man: The work was done by an Eastern European worker. Ask for him as he does an EXCEPTIONAL job in cleaning. He's VERY thorough and his pride in his work is "old school" good. He cleaned as how I would clean my carpet with the machine in my hand--with care and total thoroughness. Prices: Decent but on the high side. High enough to make you look at very good but cheaper competitors. The Work: The technique they use isn't steam clean. They spray your floor with an orange cleaning agent coming from a Ghostbuster jet pack on the cleaner's back and then they use a rotating brush machine on top of the carpet to clean followed by a vacuum. The end result is that the carpet looks clean, but kind of stiff in little corners where the machine didn't quite get to (not a big deal). The technique they use is different than steam clean. I have a slight concern that the dirt isn't picked up like a steam machine. The orange cleaning agent does clean stains but that dirt isn't really sucked up (yes, they vacuum afterwards but isn't really the same thing). It looks clean, but I wonder if it's more of a mask than a real clean. Time will tell how well the clean holds up and I'll edit this review if it starts to get dirty before a fair amount of time. They advertise the orange agent will be a resistor to dirt better than steam clean. We'll see. After the cleaning (carpets smelling fresh, like oranges), they give you a bottle of the orange agent stuff for future spot cleans. That was a nice touch.....a very nice touch, as I always do spot cleans for pets and such. Bottom Line: As long as the prices remain competitive and fair and he offers discounts, then I would use them again. Definitely worth a try to see a different method of cleaning than what you're used to with other services. CitruSolution claim they're unique for the State and I agree as I don't see anybody doing it the way they do it. read more

Craig is the best, and I have never met him nor has he come to our house. Let me explain. Our kids got BBQ sauce on our new cream colored microfiber couches on Saturday morning. (Don't ask why we own new white couches with 2 toddlers though you can read about it in my NorCalFurnture review). I called about 5 places with good yelp reviews that day and most were closed or could only schedule an appointment later in the week. Then I called Craig. I was desperate and probably sounded it.. He explained to me exactly what to do to get the stain out (lots of blotting with water and a white cloth). He said "Call me back if you do not get the stain out, and I can come, but most of the time, you should be able to remove it." And it worked! If I EVER need any help with cleaning in our house, Craig has our business. Anyone this honest and helpful deserves your business too. read more

We messaged Citrus Plus to inquire about having our carpets professionally cleaned before we moved out of our duplex. After living here for 13 years the carpets had seen there fair share of foot traffic and we thought this would be the best plan of action to tackle the carpets. Messaged them Wednesday and choose our day to have them come out. We had our apt. time for 9:45am Friday. Through the website they sent a follow up text message the morning of letting us know Craig would be arriving in 15 minutes prior to the apt. time. He arrived on time and was very professional. After a quick walk through and setup he went to work. He spent the extra time to really make sure they had a deep clean even spending some additional time on the high traffic areas. It took only about an hour and the results came out amazing!! When he was done he even showed me how much dirt he was able to pull out from the carpets it was unreal! We would highly recommend him and his cleaning services. The carpets came out looking like new, the fluff was back in them, even the color felt lighter and they smelt fresh and clean. Only took a few short hours to fully dry and we couldn't be more pleased! We will def. be using Craig and his services again in the future for other properties we have. Thank you Craig and Citrus Plus for doing an amazing job! read more

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I just had my carpets cleaned by CitruSolutions and I wish I had called them the first! Their process is 10X better than the two other "Green" companies I used before. I have three kids, cats and a dog and they have done a number on the carpets. CitruSoltions almost made the carpets like new. I did have areas, that the cats "took over" that still needs more attention so when I called, the owner, Craig, was on it! He is coming right back out to insure that I'm %100 satisfied. I already am since my carpets are so clean again and no chemical smell. Since the carptets where in such bad shape, I think extra cleaning was performed and it took much longer for the carpets to dry. If I could give 6 stars I would, as soon as they come back to treat the super big problem areas. Thank you CitruSoluitions! read more

Fantastic work! Carpet and sofas. Our cat stained the carpet under the study desk. Citrus Plus did a thorough cleaning and the smell was gone. The two sofas were spotless and the fresh scent was also a welcome change from the usual cleaning smell. Craig was also able to fit me in at short notice and Alex was courteous, efficient and started and finished the work on time. Highly recommend Citrus Plus! I will definitely use them for future carpet, sofa and floors. read more

Citrus Plus did a great job helping clean furniture at my office. They are fast and friendly. All the items were carefully cleaned and put back. I really love the soft scent of the cleaning products that they use. The staff are very easy to work with and we will continue to use them in the future. read more

I'm a believer. So to start, I have an upcoming shoulder surgery and I'm prepping my 750 sq foot apartment to be nice, clean, organized, and fresh as the recovery is not a pleasant nor short one. I've been in my apartment about 2 years and never had the carpets cleaned. I've been working from home for about half that time. Between bros nights, football parties, BBQs, and constantly being home working while also maintaining an active lifestyle on weekends, the carpets needed serious attention- stains from who knows what, mountain bike dirt, and all kinds of fun build up. The CitruSolution team showed up early- having called me first to make sure it was ok and worked with my schedule. They evaluated the task I lay before them, including an area rug to hide what's underneath, and confidently informed me, "No problem." I really like their process, the whole idea is around extraction without harsh chemicals. Steam cleaning just shoves dirt deep in your carpets where it gets to reside, fester, and stink. CitruSolution's process was all about pulling the the dirt out and getting it away from the base, which makes a lot of sense. The end result, there were 0 stains on my carpet. My carpet magically changed colors too- it went from tan to a brilliant off white. It smells great too, not like I live with a kennel full of wet dogs as with steam cleaning. I will absolutely be bringing these guys back here, especially when it comes time to move out and get my deposit back! Totally reasonably priced, they also gave me a free bottle of spot cleaner. Thank you very much! read more

The best carpet cleaner around, hands down! We were having issue with "pet smell" and just generally dirty carpet. Craig's crew showed up promptly and even proceeded to knock a few dollars off the price after having seen the size of our place. The carpets have never been so clean! The beautiful thing about this service is the whole place smells like fresh oranges after they are done. They used "Odorcide" on the pet soiling and today, the nasty smells are all gone. Thanks to Craig and crew for a job well done! Pros: Prompt Economical Method Service-focused Cons: None Highly recommended. Call them, you won't be sorry. read more

Customer Service & Support Staff get an A+. Craig takes the time to listen to my needs and concerns when scheduling my service each time. He also took the time to explain how his product is safer and differs from the less expensive options out there. Support staff are always friendly, courteous and are very efficient during servicing. Quality & Value of Service get an A++++ This is a deep clean for my carpets. Worth the money. The process is kicking dirt out with the buffer and pretreat/buff out the pet urine, baby throw up, shoe traffic stains. Cleaning the carpets with the citrisolution is the quickest part because they do all the dirt and stain removing beforehand. They take extra strides to clean the stairs and high traffic areas and stains. I find value from the aroma of my home afterwards! The feel of the carpets too. read more

I definitely recommend this business. They are honest and professional. Jesus was our technician. He was courteous, on time and did a great job. I have used them one time before and had a great experience last time too. read more

I had our carpets cleaned by CitruSolutions while my wife was on a business trip. The carpets definitely needed the attention yet I was concerned about getting them "done correctly" so that they would be a welcome surprise when my wife came home. They were more than a welcome surprise to her, they were to me as well. CitruSolution did an outstanding job and I will definitely use them again: ontime, reliable, trustworthy, efficient, economical. read more

I am a long time Yelper with very rarely the motivation to write a review and this is a huge exception. I could go on and on about Craig, his team and CitruSolution but the bottom line is - use them - its absolutely the right answer to carpet cleaning. We have two young boys, a five month old puppy and a well used backyard which meant a berber carpet with stains, odors, heavy traffic and you name it. Not only did Craig and team clean it - he came back with zero complaints on a days notice for a second odor treatment for the puppy accident hot spots which worked like a charm. Timely, polite, thoughtful, and a great experience - I can't say enough positives - Thanks Craig and team, the carpet looks and smells great. read more

I absolutely recommend Citrus Plus. Prior to booking an appointment, I spoke with Craig, the president of the company, via email. I was able to send him an exact floor plan of our home with measurements and receive an exact quote as a result. Most of our communication has only been through email, but I could tell that Craig was a very friendly person. The gentleman who came to our home, his name is Nicholas, actually showed up a little bit earlier than our scheduled time, and that was no problem at all. After a brief walk through, he got right to work. The overall time it took for him to finish was about an hour, maybe an hour and 30 minutes. I have never gotten my carpets cleaned before, and so I always assumed it'd take much longer. Getting in touch with/Contacting Citrus Plus: 5 stars Quote inquiry: 5 stars [Ease of] Scheduling an appointment: 5 stars Friendliness of employer/employee: 5 stars Overall service time: 5 stars Payment options and ease of making the payment: 5 stars In regards to payment, you can pay with cash, card, or check. With a credit card you will have to pay an extra 5%. It's really not that big of a deal though. That's how we paid and I thought it was a rather simple process. Craig called me and we handled it over the phone. Oh, and if you love the smell of oranges/citrus, then this is the company for you. Our whole place smells citrusy now. :) read more

Do NOT use this service. The customer service attitude is completely faulty. I politely asked the scheduler to be careful next time because I spelled my name and email several times because she misspelled it at first and I wanted to make sure she got it right, and still she didn't send the email to the right place. When I didn't get the email, it caused a delay that caused me to lose my preferred time slot in my busy schedule. It was very inconvenient for me to find a way to correct the error through their web site, which I didn't know about and I couldn't attend to because I was completely busy during business hours. This caused me to lose the preferred slot in their schedule, and it was not at all my fault. Craig the owner's assumption that I spoke rudely to the scheduler was completely uncalled for. I didn't speak rudely to her at all. I was kind but firm. I told her I thought it was wrong, but I did it with the right tone of voice. He sent me a rude email saying that he was canceling my appointment because of MY disrespect, of which there was NONE! I only politely asked the scheduler to confirm that she could move things from one side of the room to the other, which she didn't really confirm. She only said she didn't move things over 50 pounds. I had to asked her (again politely) if the workers could move something under 50 pounds. It was something that I really couldn't get a positive confirmation for. Craig even left me a voice mail saying that he wanted me to call him back, which I didn't have time for today. I also sent the company an email that was firm but very polite. There was nothing in it at all that was impolite. There were no obscenities. There were no capital letters. There was no name calling. Just a firm but polite request that they be more careful in the future, which is called for because I missed the best scheduled appointment time in my busy schedule due to an error that I tried politely to correct by spelling my name several times, politely. It seems to me that another customer got angry with Craig the owner today about breaking something, which he didn't do, and he was then taking it out on me. He mentioned it in his email to me. It will be very inconvenient for me to find another carpet cleaner with my busy schedule. I didn't appreciate Citrus Plus's treating me with such disdain before they even found out what really happened. read more

Craig and his assistant are THE BEST!!! It was such a pleasure to work with them. Situation: I called around 11am in DESPERATE need to get the carpets in my condo cleaned before it was to be rented out. I tried to clean the carpet on my own with a home carpet cleaner and it just ended up eating up part of my carpet. (Lesson learned I will never clean my own carpets) So I called Craig and he was able to squeeze me in THAT SAME DAY for a late afternoon appointment. They worked some magic on the carpet because after 5 years of neglect it looked great! And the best part was the carpet cleaning left behind a great light orange fresh scent. I'm totally hooked on their service and I think our HOA president is too. He happened to walk by as the cleaning was commencing and said there could be a possibility to have a contract with CitruSolution's to clean all the carpets in everyone's units. Hopefully that will work out for Craig. So if you guys need carpets or upholstery cleaned using green chemicals go to CitruSolution. They did a fabulous job on my carpet which I didn't think could look that brand new. Maybe someday they can add flooring to their list of items they clean. read more

I am very happy that I decided to call CitruSolution to clean my corner microfiber sofa. Over the years it got some old stains that I was unable to clean out. After cleaning it looked like new! And it smelled very pleasant too. If I had carpets in my house to clean, I would definitely use CitruSolution. Craig was on time and he came with help since my schedule was busy that day. That was very thoughtful, thank you. Overall very pleased and definitely would recomend CitruSolution for cleaning! read more

This team was great! Though I didn't get a response from their contact form, but when I called it got set up right away. The technician showed up exactly on time, was extremely detail oriented, and left the house clean, beautiful and smelling amazing! (price was great too!) Thank you Citrus Plus **this review was given freely, not requested by the company, nor was incentive to review offered, they are just that great** read more

Used this service 3-4 times and I love the clean and smell! I have old carpet so some high traffic areas are still sort of grey which can't be helped. The difference before and after the first clean was huge. Craig had done a great job of getting it from a huge black/ dark grey area in the hallway to a much fainter grey that blends better w/ my cream carpet. Everything else is clean and spotless in all my other rooms from their citrus solution. It dries fairly quickly within a few hours and the citrus smells very pleasant. They leave a bottle of their solution for you before they leave which is nice to have for small spills. While I preferred Craig's cleaning the first time, the guys he hires to come out the subsequent times have been courteous and do a good job too. The second time I also paid to have my roommates's couches cleaned (a little pricier but worth it) because of dog hair, which made a huge difference afterward. Never wanted to sit on it before but now it's presentable without leaving dog hair all over my clothes. Overall I won't be looking for another business to clean my carpets, I've been very happy with this service! read more

Great job! First-time client, and I hope not to need them too many more times. :) Check out the website first for rates--they are up-front about prices, and so there were no surprises about there being a $125 minimum charge for cleaning. I left a phone message on a Saturday afternoon and almost immediately got a call back from Craig, who booked an appointment for a few days later. It feels amazing to have the carpet like new, and CitruSolution made the process of getting it clean -- from finding info and scheduling to the cleaning itself -- as painless as possible. read more

Would recommend to anyone looking for professional upholstery cleaning! Last week, I had a summer party and ran the risk of those unable to monitor their drinking. Unfortunately, one guest was not able to and I was left with vomit all over my couch (which was hidden that night and to my surprise the following morning, I was left with a giant mess). Citrus cleaning responded to my yelp message within 1 hour. The person who I talked to was very thorough and was able to give me a quote within 10 minutes after I sent him picture texts of the stain. I could not be more happy with the results! Excellent service! read more

Reviews speak for themselves...great communication, friendly and good quality. If I spilled some awesome sauce on the carpet they'd get it done and then give me some awesome sauce for a job well done...yup!! Thanks again carpets looked great!! read more

Most unfortunately, I have been in urgent need of carpet cleaning twice within the past few weeks. First one dog had diarrhea and then this morning, the other one had it, and I do mean all over the only room in our house with decent carpet. What a mess! Both times the customer service was excellent! The first time Craig went to great effort to assist me as soon as possible. After some discussion, we thought that the non- water extraction version might be sufficient so Vadym came and did that. When I determined that the carpet still smelled in the worst spot, owner Craig was happy to come out and redo it with the water extraction at no charge. The second time, I called at 8am (a Saturday) and he called back within half an hour and he and an assistant were here in the early afternoon. Amazing customer service! House smells great. Carpet looks great. Only hoping I don't need his services again so soon. read more

Very cool smelling and clean carpets :-) Craig's company left my carpets nearly dry and in excellent shape, better than anybody else. Craig is very friendly, prompt and the price is good. Much enjoy the bottle of spot cleaner he left - must get more of it. read more

Citrus-Plus and Craig have litterally been a lifesaver for my clients and myself during the pandemic. Being a Realtor during covid has definitely presented is challenges, but when one of my sellers tested positive for covid the only option was to take the house off the market and to protect anyone that could be exposed. Once the seller had 2 negative tests it was time to put the house back on the market, but not until I hired Craig to provide complete sanitizing of all surfaces and airborne particles that can settle on surfaces. The quality of sanitation that they provide is immeasurable to any store bought hand sanitizer/cleaning products. Craig made it possible for me to provide a safe environment for all agents and buyers and ultimately the new homeowner!! I have also hired Craig for tile cleaning in a large area that has had years of traffic from construction workers, though not an easy job for Craigs team between their hard work and the citrus-plus products the outcome was better than I could have imagined....it litterally looks like a brand new floor. Craig and Cirus-Plus is definitely my go to company for all sanitizing needs!! read more

We had our carpets cleaned yesterday, and the whole process from beginning to end was seamless! I found Citrus Plus via Yelp so it feels like the right thing to do to add my praises here for others', too! I emailed for a quote, and received a call the next day (even though it was a holiday weekend!) to go over some details, and schedule an appointment (they had appointments within a couple days!). We made our appointment and Adalberto arrived right on time. He was friendly and so efficient. I was on the hunt for a "green" cleaner, and couldn't be happier with the service we received - our carpets look great. I look forward to working with Citrus Plus again in the future! read more

Wonderful customer service and work! They originally came to clean my carpets and while they were cleaning my carpets they recommended having the grout in my bathroom cleaned and repainted/resealed. It looks soooo good and so clean and refreshed. Before the grout made the floor look dirty, even when it was clean because the grout had absorbed dirt and grime over time. With the floor now with a fresh color and seal, my floor will always look clean and fresh! read more

I asked to do a carpet cleaning for my upstairs bedrooms. The guys did a good job and fast. The smell left was refreshing. I was given a bottle of cleaning detergent as well. Pricing was not the best but I think you get what you paid for. Area rug cleaning was not really worth it. Also in the original price quote, it didn't mentioned there will be a charge for the hallway, which should be included in the quote (what kind of structure is with 3 bedrooms without a hallway??) All in all, it's not bad. I will probably use this service again. read more

Holy cow Craig is awesome! He took care of so many things that have been on my husbands honey do list. My tile looks better than new. AND he grouted my kitchen tile! He definitely got my husband out of the dog house. LOL. Thanks again for everything Craig! read more

Craig came through as always when cleaning my light beige carpet and love seat. I couldn't recommend them more. Give them a try!

As much as the folks there were super nice and friendly, the actual work result was horrible. They came over twice to clean my carpets and the carpets looked completely untouched. It was strange because normally the carpets would have machine marks to show a rotator (this is a dry-service). I then used a wet towel to wipe some areas of the carpet and grim, gray dirt came out on the white towel. The folks there were super nice and tried to come out a third time but at that point I gave up and got another carpet service who came out and made the carpets look like new for far less than Citrus had already charged me. (try Able based on my experience). https://www.yelp.com/biz/able-body-carpet-and-restoration-santa-clara What was also bad was my neighbor ended up using them too and had a similar bad result (again, the people were great). Their carpet stains returned as the carpets dried out. So weird. Sorry citrus folks - you cost me a lot for basically rework. read more

Craig and his team run a very tight ship. Scheduling was a breeze over email, Craig was very responsive, even on a Sunday. He is very flexible and worked with me to find a good time (they work 7 days a week). They cleaned 2 bedrooms and a pretty well-frequented hallway with ease. The carpets are clean and the house smells great. They also left a bottle of the CitruSolution for us to keep. Nice touch. The prices are very reasonable and they are a pleasure to deal with. Thanks Craig and Will for doing such a great job! read more

This was the third time I've used Citrus Plus! I'd be crazy to go elsewhere! The solution they use is so much safer! Especially for young children, and pets! read more

We have used Citrus Plus for the last three years and couldn't be happier! During our last two appointments, Alex was wonderful - arrived early (never happens for home services!), was friendly, professional and thorough. Out carpet and couch are spotless, and the house smells great. Fair and straightforward pricing. Highly recommended!! read more

CitruSolutions is the best carpet cleaning service around. They cleaned a couch of mine that usually has a blanket over it. They got it so clean that I don't need to keep a blanket over it anymore. It looks and smells like new. Our carpets were cleaned very well also. The best they've ever been cleaned. Thanks Craig, you and your company are the best!!! read more

CitruSolutions is a wonderful, non-toxic, green cleaning product and service that cleans carpets, area rugs and upholstery. The product dries quickly and smells so clean. I use their services on my own home as well as refer them to many clients (who are also as pleased as I am). Craig Radley and his team are so professional, kind, on-time and very respectful of each environment they work in. They are also great with children and pets; and are very reasonably priced. I highly recommend Craig and the CitruSolutions team! read more

If you are looking for a truly reliable carpet cleaner who is passionate about his work and products, Craig Radley and the CitruSolution team is it. CitruSolution offers a non toxic solution that is environmentally friendly and cleans your carpet without leaving a bunch of residue behind. With CitruSolution, you have the best of both worlds - a great team and a product that is second to none. I have worked with Craig on a number of products and he is my go to whenever I need a carpet cleaner read more

It was a pleasure working with this company. They punctual, honest and their work is spectacular. Highly recommend them. I have severe allergies and I did very well with the product they used to clean the carpets. read more

I like the work he did and the attitude he had...and the extra cleaning he added without charging me.

I am so pleased with the service from Vadym at Citrus Plus. He showed up on time and did a thorough job of cleaning the carpets in two rooms. The price was fair for the work and I have to say, although I liked the previous company I used (it appears they went out of business), I like Citrus Plus better. The carpet was lighter and brighter and was dry in two hours. He also left me a bottle of diluted citrus cleaner to do spot treatments on my carpet or upholstery, as needed. I'll definitely use them next year. Also, I called Craig asking if there was any way they could clean the carpets the following morning and he accommodated me. Super friendly! read more

Just got the service done by Citrus Plus and I couldn't be more than happy about it. The carpet in my apt had a few blood stains and I called for multiple carpet cleaning service. Citrus Plus was very responsive and was able to sent the technician on the same day. Vadym, the technician arrived on time and was very friendly, initially he said he cannot promised me that the stains will be able to removed depends on how long the stains were there. I needed to get it cleaned and he said he will do his best to get rid of it. The process took about 2 hrs and the results were amazing! The carpet looked like brand new again and all the stains were gone. Very happy about the results and like how they use natural ingredients. Will use their service again. read more