Very friendly staff, and Dr. Pop is fine as an optometrist. Purchasing glasses there gets a little…read morepricey. But here's my main issue, and this has happened to me more than once. I like to make my appointments to be the very first of the day. Nice and early, get in and out, so I can manage my other plans for the day. So I call, and get an appointment for 9am, which is the first available time. I arrive 8:50. The office isn't open yet, so I hang around outside. Promptly at 9am the doors open. This in itself is a little unusual, normally doctor offices are open, up and running by the time the first appointments arrive. I come in and get checked in. The only person there is the receptionist. So I sit down and wait. 9 o'clock comes and goes. Finally, around 9:10 or 9:15, staff starts arriving. Again - the medical staff does not arrive until about 9:15am. On a day when there's a 9am appt. Once they arrive, they go in the back, hang up their coats, get their coffee, come back out front to their desks, log on to their computers, start looking at stuff on their computers, very lackadaisical with no urgency....and here I am sitting here waiting since 8:50am. Dr. Pop himself wanders in around 9:20. Finally, I get called, and it's pushing past 9:30. Now, I get that few doctors on earth ever take appointments at the exact appointment time. But, it was the office that made my appointment at 9am, not me. And, they don't even show up until 9:15 or 9:20. One occurrence was a rainy day. So, I can hear the staff now saying "It was raining that day and traffic was really bad". Sorry, but every driver living in Southern California knows there's extra traffic on rainy days. So, leave earlier. I certainly was able to arrive on time. And like I say, this has happened on more than one occasion. I mentioned my frustration to Dr. Pop, who said, "Sorry about that". Like I say, they are all very nice people. But at least to me, they've made it very clear, and obvious, they aren't really concerned about my personal time. If you're not going to show up until 9:15, then make my appointment at 9:30. But don't make me a 9am appointment when you don't even arrive until 20 after. 3 times this happened to me. Inexcusable. I'm now seeing another optometrist. Who so far has honored my appointment times promptly.

I've been through many optometrist through out the years and non of them offered the quality…read moreservice and kind friendly staff. They truly meet my expectations and provide a world class customer service. That's how service should be, it's all about getting to know your customers on a personal level. Thank you for making me feel like an old friend from around the block. Your patient, Rainier Gracia

I have been coming to Dr Phenema, Now Dr. Stephan for the past 12-14 odd years. Due to my insurance…read moreconverting to kaiser i was not able to come this past year however I have been treated without insurance on a cash basis before. Kaiser messed up my eye prescription, I now have expensive glasses that give me headaches. Anyway this is not the first time this happens where another provider Lenscrafters messes up my prescription, ( I went there because of insurance again 6 years ago) Dr Phenema usually is very conservative (eye prescriptions he does not give you what you dont need) and is very meticulous about his eye checks, So is Dr Stephan. Very thorough in my opinion. In regards to staff they are always nice and presentable and very helpful not sure what other people are talking about. My experience over all has been 15/10. I just love how thorough the doctor is with the eye prescription if you are unsure, she goes back and forth many times. Anyway I am coming back on a cash basis so that we can get this prescription correct. Seems like people now a days want the red carpet experience as if they were in Cabo in a 5 star hotel or something, to me this practice has been great. Friends have worked for Dr Phenema in the past when we were in high school that was in 2004. If you want quick easy and good optical care this is it. My children have also been patients to get their eye sight checked very family oriented.

I have been coming here for years now and neither had an exceptional experience nor a poor…read moreexperience with the Dr. I have continued to go here for familiarity between myself, the staff and Dr. that is all. Over the last couple visits the staff has seemed to become argumentative and defensive instead of helpful or understanding of miscommunications regarding policies and procedures that customers are not made aware of. This final situation cost me upwards of $400 and was given a "it's your fault" response instead of finding a solution that would make both parties comfortable. I am not sure if others have had this type of service recently or this is a few one off experiences but if there business has slowed I can imagine this type of service from the front end staff doesn't help. Will be taking my business somewhere else.

First Class place! They looked up both my and my wife's VSP coverage, and they carry Maui Jim…read moreglasses, which are covered as well. Finally, get glasses I like from a very knowledgeable staff. We have lived in the area since 1989 and didn't know about them till yesterday! It started with a conversation about shopping local. Turns out local is, in this case, the best! Got so much information and genuine care.

Knowledgeable and attentive staff, Dr. Benham is so thorough and conducts a great annual exam. The…read moreoffice staff are friendly and knowledgeable as well. We appreciate having this quality local office that is so caring and ensures our eye health is monitored each year.

I had a wonderful experience at the University Eye Center. The staff greeted me warmly as soon as I…read morechecked in. I was there for specialized vision testing, which took about 2.5 hours, but it was actually a very pleasant experience thanks to the exceptional interns, Alex and Minnie. They were both extremely knowledgeable and took the time to really listen to my history and concerns. They approached everything with compassion and genuine joy in their work, which made a long appointment feel comfortable and unhurried. I also met with Dr. Patel, who patiently answered all of my questions and explained everything in a clear and kind way. I really felt like all the people I met cared deeply for me. I have rarely had such a positive experience in a medical setting, and I am truly grateful for the care I received.

Today I talked to Rachel. She said she does not take Medicare (Original). She started harassing my…read morefamily. This is the biggest fraud university. They do not take original Medicare, but she still want to take the number. What for to steal

My family have been coming to Spectacle Optometry since the first year they opened. We now…read morerecommend them to all of our friends and relatives. Beautiful and modern office; experienced, knowledgeable, and caring doctors; all of the best equipment; and very friendly staff. As I approach my 80's, they are very knowledgeable about the unique needs for a person my age. They continue to allow me to see my world better.

When I find something that I like, I tend to stick with it for a long time. This also pertains to…read moreglasses. I have a beloved pair of MODO Eyewear glasses that I wear all the time, and when it came time to get new specs, I wanted the exact same frame. I looked around where I live (Indiana) and could not find my frame anywhere. So I reached out to Spectacle Optometry in Orange County, because I saw on their website that they carry or can order MODO frames. Spectacle came through! I was able to order my exact frame, in the exact color, directly from them. I gave them my prescription, and they asked me via email a few questions about lens preferences. This is another area where I wanted something very specific (surprise, surprise), and Spectacle was able to dial in my lenses to my exact specifications. When you wear glasses all the time like me, I feel that it's important to love your glasses. I absolutely love mine! Spectacle Optometry was wonderful to work with, especially considering that I couldn't visit them in person because I live more than 1,800 miles away. The customer service was fantastic, even from afar.

Been going to Dr Stevens office for over 15 years! Each…read moretime I go they treat me good. Have a great selection of frames and great prices. Most insurance are covered I've had them all.

Best eye doctor I've ever been too, nice and thorough. Nice staff, good location. I followed her…read morefrom a previous practice that was sold to a corporation and we did not like the place after that. When I found out she opened her own place in Orange I made an appointment right away without a thought. Me and family have always had a good experience and u will too

I've been coming here for almost 13 years, it's always been pleasant. As it's expanded I must admit…read moreAlejandro was great. I felt comfortable to ask all my questions, he was patient and informative. I appreciated his attention, honesty and willingness to help me achieve the best fit for my necessities for my family and I. Great job

I've been coming to Anaheim Optometry for a while now, and love their service. I've never had any…read moreissues with them, the experience is consistently smooth and reliable. One of the things I appreciate most is how on point they are with timing. I needed my glasses for a specific event, and they made sure everything was ready right on time, which honestly made a huge difference for me. The staff is always friendly and helpful, and I really liked that they took the time to give honest advice on which frames suited my face best for the event. It didn't feel rushed or salesy at all, just genuine feedback. I highly recommend Anaheim Optometry to anyone looking for quick turnarounds and solid advice when it comes to both vision and style!

I've visited Dr. Matty Chang's office twice, and unfortunately, both experiences were…read moredisappointing. As someone who also works in a front office, I was especially surprised by how unwelcoming the staff was--particularly Deanna. There was no smile, no greeting, not even a simple "hello" or "how can I help you?" Instead, I was met with a curt, "Do you have an appointment?" To make matters worse, my glasses were mishandled not once, but twice. The first pair I received wasn't even what I ordered, and I was never able to wear them. When I asked to have the issue corrected, I was charged $221. I firmly believe that if the mistake was on their end, the patient should not bear the cost of the correction. I also had issues obtaining my prescription a year after that mistake in 2025. I had to request it twice--the first one was incorrect, which I only realized after purchasing glasses elsewhere (since their in-office selection was too expensive). The second prescription was also wrong. These errors cost me time and money I shouldn't have had to spend. When I called and asked Deanna to review the prescription over the phone with me, it was still incorrect because the RX she read to me was completely different than what they have written on the RX. I explained how much these repeated mistakes had cost me, but all I received was a half-hearted apology and a vague offer of a "free prescription." I later called the zenni optical directly and was told that because the prescription had already been corrected once, I'd now have to pay again--since, in their words, "we don't have time to be correcting people's mistakes." To make matters worse, the prescription correction was backdated, which seemed like an effort to cover up the mistake rather than resolve it. Communication has been poor throughout--text messages go unanswered, and I had to repeatedly follow up myself to check on the status of my glasses. Courtesy calls and clear communication should be the norm, not the exception. Sadly, I cannot recommend this office. The front office experience in particular left a lasting negative impression, and it's disappointing that so little effort was made to take responsibility or make things right. If I don't know if Dr. Matty Chang is aware of these situations but if she is than that makes the matter even worse and very bad for business..

Amazing place and great customer service. Only place I trust with my eyesight. Dr. Chang is great…read moreand has lots of wisdom along with experience.