Everyone please save your time and money with this place. We came here for the "fast" turnaround…read moretime we were promised 4-5 business days which turned into 2 weeks. Additionally when we received our product, the transfer that they had done all the transfers had fuzz and lint stuck within the image. They said that it's "part of the material" which it's not... it's your poor quality control for not just doing the extra step in lint rolling the garnet before applying the transfer over. Even another customer standing next to me said he saw all the lint within the image of the shirt. One of the shirts the transfer you could see the image is folded over... I could've easily just saved my time and done it with a circuit machine. The crazy thing for the mistakes they made on their end. They will not refund you because there's nothing they can do on their end for that. If you wanted them to fix this. They would peel the transfer off the same shirt and reapply over it. If anyone is smart enough knows that this CAN NOT be done since it already ruins the garment itself. For someone who has been doing this for 11 years, it's sad for the quality of work that you produce as well as the way you treat your customers.

Used ID Art a couple of months ago to have some stuff printed that needed a really quick…read moreturnaround. They were fast, gave me exactly what I envisioned and were reasonably priced. I had t-shirts and eye-masks printed for a bachelorette party and everything came out great. I will be back for sure!

Julie did our save the dates and wedding invitations which came out perfect! We received a ton of…read morecompliments and she was very dedicated to making them exactly how we wanted them! I highly recommend this shop!

I have used Red Spot to print several jobs for me including multi-page, multi-color real estate…read moremarketing materials. The Red Spot team are able to respond quickly and always produce high quality work. They are helpful with design feedback as well. Highly recommended for your printing needs.

I use Minuteman to enlarge sheet music for orchestra. The owner and I work to figure out what will…read morefit in my binder as many sheets are of odd size. Since I have to walk to shop, he takes the time to do the job while I wait which is really appreciated. Thanks again for a great job and now I can read all those little notes!

We used Minuteman for a very last minute sticker printing project, which also needed to be…read morerush-shipped cross country. John answered all my questions, and worked closely with me to make sure the layouts looked right, and that the project stayed on schedule. It actually ended up being two days ahead of schedule. And the price was much better than other quotes I received. Highly recommend!

On Saturday a week before Christmas, I came to the Waltham UPS Store to have something laminated…read more While i was waiting for the machine to warm-up, i watched the staff dealing with an onslaught of folks mailing packages. I was really impressed with the cheerfulness and efficiency i saw. When my job was completed and i asked the price, the manager said, "You're Good." I was stunned as i had heard him say this to other customers also, but i didn't understand he meant it was a gift. These were small amounts, but i left feeling a glow in my heart and wonderful appreciation for his kindness. Bless you, UPS Store staff.

Tried to find a place to shred a few boxes of documents. UPS appeared the best given the 80c/lb…read moreadverts all over google, only to find out in the store that 'this store doesn't accept that coupon' (despite it showing up under the coupon on the website) and in fact shredding is $2/lb. If they had been upfront about it, fine, but bait and switch behavior really annoys me. UPS has lost a customer to Staples today - at least their stated price is honest.

Our organization was planning a conference here in Boston. We submitted the information for our…read moreproducts to Fastsigns, and they responded with the invoice. The invoice had a few changes that needed to be made, so we responded requesting those changes. We didn't hear anything from them for four days. We reached out the day before we needed the products, and they responded saying that it could not be processed because we hadn't paid yet. We offered to pay it right then, but they said it could not be processed. My coworker called and he was yelled at by the manager. We DO NOT RECOMMEND working with this company as they were disorganized, unprofessional, and rude.

Fastsigns did a stellar job designing and installing my storefront window transfer. Before I…read morecalled Fastsigns, I had spoken to Staples rep but Staples never followed through with design and were frustrating to deal with. Fastsigns were professional, economical, and got it done quickly. Special thanks to Anthony who installed it - arrived exactly when he said he would, very conscientious, and did a beautiful job. Highly reccommended.

Maybe I just caught this store on an off day based on the other reviews, however, i did not have a…read moregood experience here. I had a walmart return, which clearly stated it did NOT need to be boxed. However, when I came into the store, they would not take back the return without a box. Then they proceeded to try to sell me a box that cost more than the actual item going back cost. When I asked what my options were, they told me to take it up with walmart.

Excellent service delivered with a smile - if you need a mail or office service hub this is the…read moreplace

My sister went to Staples this evening, and needed valentine's cards printed for my nieces' and…read morenephew's school peers, Scott was nothing short of an exceptional employee at the print dept.! He was efficient, effective, fast, friendly, and so kind! He honestly made a different in her day! What a valuable Staples employee! And the cards were such great quality!

This is my local inefficient Staples unfortunately and my spot for Amazon returns, but they seem to…read morehave made it intentionally worse and worse to make returns there, first they separated it off from the shipping services and then , starting today, they realized it was a drag on the register line to have too many people. Their solution ? Now shunt you off into a little side area where you have to wait for all of the regular purchase customers to be cleared before you will be serviced . I was going buy something from them, but after being treated like a second class citizen for coming for the wrong reason, I sure don't feel a need to help them out. It's extra ironic that their Amazon returns process has a review kiosk to rate the service that they basically have stopped allowing people to use by unplugging it. These people clearly just don't care and are going out of their way to treat Amazon returns customers like toxic waste. I get it that Amazon returns are burdensome and they probably don't bring in a lot of money, but that's not my problem as a customer, that's between them and Amazon. Stop punishing the customer for your corporate deals .. you certainly aren't going to make me a Staples customer by treating people this way.

I've used this store on and off for many years…read more Tom is the best! Honest, fair businessman who goes out of his way to help you! Other staff are great, too!

wow! this is what customer service looks like! tom and his son turned a stressful activity into…read morean easy and enjoyable experience. i had to ship 6 large boxes from boston to los angeles and was so worried about the whole process. the team helped calm my nerves and we got through the process in a matter of minutes. i would rate them 10 stars if possible! keep up the excellent work.