While visiting my mother last year, I saw that she was about to throw out an old frame that adorned…read moremy childhood home. It featured a matte with many panes in different shapes and sizes, for kids' photos. Being the nostalgic type, I refused to let her throw it out - but what kind of proper framer would deign take on such a lowly task? As it turned out, Jordan and Brandon at Pitch Black were happy to rescue it. They all but rebuilt it, stiffened and straightened the matte, and handed back a handsome, drum-tight frame that will feature my kids for the next 30 years. When I returned a month later, to ask if they would print some photographs, I got to spend some time with them and observe their studio in action. I was super impressed - not just with the operation (from color correction to matte cutting, frame building and glass cutting) but with their body of work. It felt like all the presentations were different, not just variations on a theme, and I could see how much effort they put into making other people's art look spectacular. The pricing was excellent, and their positive attitudes made me want to print more, frame more, and share more of my work. For me, that's an added bonus of Pitch Black Editions: Brandon and Jordan are really cool, artistically inclined guys who are willing to do exactly what you want, or devise something fresh if you're looking to elevate your work. Cool guys, professional quality, great prices and frames that are built to last. Swing by The Bradford Mill, look for a door on the left side of the parking lot, say hello and never look back. You're in great hands with Pitch Black Editions.

This is a follow-up to the five-star review I wrote when I first used this company. After a…read morebeautiful printing and framing job they did for me for an art exhibition, I wanted to use them again. I called and left a couple of messages. That was four years ago, and they haven't called me back, I'm assuming because they received my first review, for which they asked me several times, and don't need me anymore.

After visiting and phoning at least 8 different stores in search of an HP ink cartridge in order to…read moreprint a boarding pass for a flight early tomorrow morning, I was walking back to my bus stop and thought I'd see if there was a chance the UPS store might have them, though I wasn't hopeful. They don't carry them, but when I explained my unsuccessful search and the need to print out the pass for tomorrow morning, Laurie, the owner, offered to print it for me! I've always had good service in this store in the past, but Laurie is now my idol! What a lifesaver! Thank you, Laurie! You are the best!

Lana was a great help. She's calm professional and confident in helping customers. Lena helped me…read morewith a return to Amazon. Thanks again.

This is where I get ALL my copy work done. Everything up to fancy digital prints…read more Why? Because the owner of the shop runs everything, and if something doesn't look right; she calls me. She's a maniac when it comes to details. Plus, she's really sweet. And, this place is very reasonable, when it comes to prices. This is all I need in a copy shop.

(Posted for Boston Chapter, American Guild of Organists). Using them for years for this nonprofit…read moreto print everything from Brochures to Newsletters to Booklets to Envelopes. Excellent service - will bend over backward to help you out anyway they can. Fast turnaround. Quality is excellent. Price is reasonable. What else do you need?

I've been an Allegra customer for many years and have always gotten professional, prompt, cheerful…read moreservice. It's such a relief to know that when I send in a job, it will always come back done right the first time. The only downside is that Allegra is closed on the weekends, so on occasion I've had to use one of their competitors, which has always reminded me why I prefer Allegra's knowledgeable staff and great customer service!

I had the worst experience at this location on a recent visit and consultation for printing…read moreservices. I was a previous customer, when I went into reorder business cards I decided that I would to choose new ones and possibly design a logo for my business. The gentleman behind the counter was less than helpful and his main concern was what type of vehicle I was driving, which was located outside the front door. I inquired about my desire to make up new cards and asked for some help and he gave me a binder with samples of business cards but offered no further help. I inquired about further creative help in designing new business cards and a logo, so asked who could help me and he said they had someone on staff named Kathy and he would give me her my number. It took two days for me to receive a call back from Kathy, she expressed to me how busy she was, too busy to call a customer back? Well anyhow, I set up a time to meet. I showed up on time and met with her after a short wait. After stating my intentions and giving Kathy a little input on how my initial greeting at Allegra went I still wanted to do business with her shop. I intially communicated with Kathy on what we talked about. When following up with a call, again Kathy stated how busy she has been. When I expressed my feelings on my experience on this small project with her up to the present time with a little dismay, thats when Kathy let me have it. She stated that she felt because I mentioned that I thought maybe another shop would do my design work for free in order to get the printing work that I had no intentions for paying for her time and effort until this point. I felt her talking down to me was so unprofessional. I guess my project was not to her liking. I would not recommend anybody I know to use this shop based on my experience with Allegra in Waltham. Someone answer me this..How do you treat walk in customers like this when we have the ease of the internet these days?

This is the second time I have used them and now that my monitor is calibrated, the resulting…read moreprints are identical to what I sent them. It's an amazing technology to go from digital back to silver gelatin-much richer than pigment prints. I heartily recommend these guys.

The art reproduction service is affordable and fast, the bonus is you can get color corrected…read moregiclée prints that look as good as the original. The best printers anywhere. The staff is knowledgeable and helpful, real people that take pride in their work.

Nailed it. We had…read morepreviously used a larger printing shop for our orders of letterhead, business cards, etc. but thought to try Sterling as they were customers of ours. These guys were on the ball with communicating to us what they needed or if they had any questions about the order. They were fast, efficient, and friendly. Highly recommended.

I've used this vendor for several years. The products they produce are the best or recommended…read morepromotional products come out excellent. The customer service is second to none. Always follow up & never an invoice problem. This vendor is easy to work with always interested to take it to the next level of service.

Always on time! Always good pricing!…read moreAlways top-quality printing! Whenever dealing with Linda, Rich, or Brian they always go the extra mile to satisfy their customers in all aspects of producing printed materials.

I have used Belmont Printing Co. for the last four years to create and print our concert programs…read moreand signage for the Big Band Concert at the Beech Street Center, Belmont. Linda has been so skilled and helpful in the development of both, and the end products were wonderful. We received lots of positive comments on both. I highly recommend Belmont Printing. Judy T.

I never would have known about this shop if my brother-in-law and sister hadn't moved to Melrose a…read morefew years ago. It is located in the heart of the town, right on Main Street, and if you can't find a parking space on the street there are two municipal lots within short walking distance. Miter Biter is family owned. Everyone I've dealt with is super friendly and knowledgeable. I have bought artwork that they have had on display as well as pieces of my own. The most recent of these is a picture of my great grandparents after getting married and my great-grandfather's family. It is over 100 years old, and was never cared for properly because my grandmother's family was too poor. Amanda, who has been working since the fall, waited on me. I wasn't sure what, if any, kind of restoration might be done to it. She explained that it wasn't just a photograph, but it was actually a photo that had been blown up and re-exposed, then painted, so it was more of a painted canvas than anything else. She showed me how the humidity had affected the coloring, and the only 'real' way to restore it would be to bring it to someone specializing in digitally analyzing the work, but the original would be vastly different. (This is something I'd love to have done someday but I'm sure it would be incredibly expensive). The picture also had what Amanda described was white mold, and that if they tried to remove it, they would probably strip away more of the color. The mold was only at the very top of the picture and had a negligible impact on it as a whole. We decided that we would try to find a frame as well as matte that would accentuate the piece, washed out colors and mold and all. We went through mattes and frames for over an hour before we settled on just the right combination. They also gave me the frame that the picture was originally in (real mahogany) and explained that the joints were a bit loose but if I ever wanted to reuse the frame they could fix it. Fast forward. I picked up the finished product on Sunday, 2/20, and I am still blown away by how beautiful it is. Everything looks just "right", matching the coloring of the picture and the time period, etc... I brought the finished job to my grandmother because it was a gift for her. She looked it up and down (still fastidious at 85) and kept exclaiming how beautiful and well-put together it was. By the time I was ready to leave she was crying because that picture is one of only two that she has of her parents, the second being a small black and white photo when they were much older taken shortly before her father died. This experience alone is enough to merit more praise than I can give, but I will add only that I have had cute etchings framed for my 2.5 year old nephew and signed lithographic posters, as well as other family pictures. Miter Biter is family run and they treat you, their customer, like just another member of the family. If you're like me and have trouble deciding sometimes about what color matte goes well with which frame etc, you can also bring in something and give them creative license. My sister did that for some photos of my grandfather during World War II and gave me the resulting work for my birthday. I don't think I could have picked a better combination or layout than what the patriarch of the family chose for me. Thank you thank you thank you, a million times!

Experts!! Took some needlepoint canvases for framing. They helped me with it all. From choosing the…read moreframes, picking the mattes and stretching the canvases, the folks at Miter Biter knew exactly what to do. Will use them for all my framing needs!