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    Citi Grill

    4.8 (5 reviews)
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    Brick and Flour

    Brick and Flour

    3.9
    (2.2k reviews)
    1.6 mi
    $$

    We came in on a weeknight looking for Mexican food and found it here at Brick and Flour. At first I…read morewas disappointed that they didn't have my first choice of meat but I was very happy with my second choice. They do mostly take out so we ordered to go. We didn't wait long for our food. The bowl tasted so good and it was huge so I had leftovers for the next day. It was a really good mix of flavors and the meat was cooked well. I look forward to coming back.

    1 star Extremely…read moredisappointed with this experience. I ordered a breakfast burrito around 8 PM, planning to eat it when my husband got home around 11:30 PM. When we finally cut into it, we realized they had given us a completely different burrito/order. I immediately called the restaurant, and I was told that corrections or refunds could only be made the same day. At that point it was already around 11:45 PM. I live about 20 minutes away, so driving back would have put me there after closing. I even offered to send a picture of the incorrect order, but was told they couldn't access the email. What made this even more frustrating was how unaccommodating the employee was. Knowing there was no realistic way for me to drive 20 minutes back to the restaurant before closing, I expected at least some effort to find a reasonable solution. Instead, I felt like I was simply being told there was nothing they could do. When I said I would contact upper management for a resolution via email, the employee even seemed relieved, rather than concerned about resolving the issue. I understand mistakes happen, but the restaurant made the mistake--not me. The least they could have done was offer a refund for an overpriced burrito that I didn't even order. It's now past midnight, and I have to drive way out of my way just to find somewhere that's still open to get food. Very disappointing customer service, and unfortunately I won't be ordering from here again.

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    Citi Grill - tacos - Updated August 2026

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