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    Services - CITE Technology

    Telecommunications

    Home network installation

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    3 years ago

    CITE did amazing work on my laptop. Highly recommend! They were able to diagnose the problem and fixed it in a timely matter.

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    3 years ago

    He was extremely professional and knowledgeable. Highly recommended for any computer repair job.

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    4 years ago

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    Bluespan

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    I'm updating my rating from 4 down to 3. They took some steps forward in the years since I left my…read morelast update, .... better speeds, seemingly better reliability, and a bit more moderate pricing in my area. I decided to take a risk that depended on Bluespan being reliable to a very high level, and I got rid of my centurylink landline in favor of VOIP through Bluespan. Generally, both internet and VOIP phone calls have been going pretty well, and I was pleased with the cost savings. However, within the last six months they had two major (day-long) internet outages (which also means VOIP phone outages), the most recent being the other day. These outages had consequences I'm sure for some of us users. When they had the first one, I think one of their executives made the response in one of their forums that they could not use redundancy to provide continuous service because the fibers and such upon which the service depended (and which had been damaged by a construction crew I guess in the Phoenix area) were also the same fibers and such upon which their redundancy depended. The second outage, several months later, was down to the same issue (construction crew in Phoenix area) and the same reasoning on redundancy..... they did not succeed in improving their redundancy from the first incident to the second. So, I am reducing from 4 to 3. They have taken steps forward and I would say generally have been good (around four stars), but then recently have taken a clear step back. Let's see if they can learn from this second incident and take necessary steps to compete with Starlink et. al. on number of 9s of reliability. I'm assuming this will mean contracting for redundancy that is not dependent on the same location providing their primary internet. If they seem to get to a point where outages are less likely because of smart steps they have taken, I'll move it higher again.

    Internet has been out since 8/9ish this morning, and they have continuously pushed back the ERT…read more Just say you don't know when it will be fixed instead of giving unreliable times. Completely ridiculous that we pay $100 a month to be strung along with unreliable and constantly changing repair times. ​

    CITE Technology - telecommunications - Updated June 2026

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