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Cinnabon Swirl

3.4 (29 reviews)
ModerateDesserts
Open 9:00 am - 9:00 pm
Updated 3 months ago

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Hannah S.

My second time coming here after an amazing first visit, and sad to say i was disappointed. I ordered the same dish i got last time - the cinnabon swirl sundae. this time with vanilla ice cream since the monthly flavor i got last time, birthday cake, was cycled out. i was sooo excited to eat this again but was very disappointed this time around. the cinnamon roll had not been heated up, either properly or at all, and therefore threw off the entire taste of the sundae unfortunately. the coldness of the ice cream to the heat of the cinnamon roll was something i really enjoyed last time. this time around the cinnamon roll was not warm and was a little hard around the edges. the employees this time around weren't as great as well. the employee who took our order was fine and actually helpful and friendly. the other one clearly did not want to be there. the employee taking our order was letting the guy know what we ordered as we each came up to tell us what he wanted, but then stood there after each communication instead of getting started on our order. he then waited for the receipt to do it all, and took awhile to do them, and again not even making it properly. i was so excited to have this again but was very disappointed this time around... i'm not sure if i would come back due to this last experience unfortunately.

Interior seating area
Dana B.

My husband and I wanted a piece of nostalgia on this holiday weekend so we decided to visit Cinnabon, a place we used to visit frequently in our teen years whenever we were hanging out at the mall. The staff were welcoming, friendly and attentive. The shop was quiet, not busy at all. After a bit of perusing the menu we ordered, and promptly received our fresh classic rolls, which tasted even better than I remember. No regrets.

Regular Cinnabon rolls
Nicole O.

Cinnamon buns & ice cream. Who knew? I mean, I probably did... it's kind of a logical pairing: the warm & cinnamony sugary doughy deliciousness with the cold & creamy dairy delight os drool worthy, so I don't quite know how it hasn't been a 'thing' yet. Unless it has and I'm late to the game... Which is totally possibly. Anyway, where was I... So first of all, this is a combination Cinnabon/Carvel concoction and I'm here for it. I grew up on the east coast where, if you didn't have a Carvel ice cream cake for your birthday -even in the winter, you weren't cool, so knowing I can get that now out here is amazing. My son turns 15 in a few weeks and he may be getting one, whether he likes it or not. Second, being able to get Cinnabon outside of the airport or a mall is the little thing we didn't know we needed. I don't think anyone can deny that a warm *basic* cinnamon roll is one of life's greatest little pleasures, and for most people, Cinnabon is where it's at, unless you have a baker in your family. In which case, let me give you my address for a delivery... Back to the concoctions: I specifically went to try the bonini, which is a halved cinnamon roll pressed back together with a slice of ice cream in the middle. This is done in a waffle maker esque device, and the result is a pleasantly warmed roll and juuuuust slightly melty ice cream... it was amazing! I will 100% be back again, just not until the newness dies down. This is, honestly, why I deducted a Star. The design of the space is a little claustrophobic: there is one entrance, albeit a double door, they heads you straight into the prep area of the cinnamon roll counter. The counter continues on and ends with the registers, where there is barely enough room for two people to pass each other, as you head from the registers to the small seating area (3 tables, 6 seats). If anyone is needing the rest room, or is at the utensil station, it would be near impossible for all parties to be in the same space at the same time without some serious space invasion. I'm not sure that the chosen layout was the best made decision, but maybe it will work out once the novelty has worn off, and there aren't as many people there at once.

cinnabon swirl sundae with birthday cake soft serve
Meggie T.

save yourself a trip. the soft serve was more like lukewarm cream which did nothing but make the dessert taste cohesively worse. they take your order, hand it to you, and then you wait in a separate line to pay. it may be perhaps because they are still a newer establishment, but there seemed to be lots of disorganization within the staff. it may be best to get your sweet treat elsewhere.

Nina J.

I came in with high hopes and excitement about the new Cinnabon Swirl but unfortunately I don't find myself ever coming again. For starters, my friends and I shared a cinnabon sundae which is listed as $6.49 on the menu but the cashier rang it up as $6.79. Secondly, the soft serve was oddly warm, and not from the warmth of the cinnamon roll bits underneath but was actually not cold. It started melting the instant it was handed to us. Also, the layout inside is awfully inefficient with the line going towards the cashier in the very back with little room to pass by once you are done paying.

Kathleen N.

first time here and got the cinnabon swirl sundae with oreo soft serve. the cinnabon was warm and paired perfectly with the soft serve. though, i wasn't a huge fan of the soft serve! service was ok.

I will take them all
John O.

This is kind of exactly what you expect. A decadent treat you get occasionally. Its not everyday one should probably be eating stuffed inside a split cinnamon roll....then run through the waffle iron..... but that's what I did here! I mean....what can I say??? Warm cinnamon roll, cold ice cream, its hard for that NOT to be great. The location itself was not set up in an ideal manner that tends to filter people to the back wall to pay....and kind turn around and walk out, fighting othe paying customers, and customers looking to use the restroom. But it is what it is! A chain store delivering sweet treats we all know and love. As long as you know this is very much "fast food" and not an artisan desert venue, I think you will enjoy

Storefront
Audrey B.

Very sweet and very rich. Friendly staff, nice and clean interior, good location/next to shake-shack. We got the Cinnabon swirl sundae and the bonini (which are basically the same thing; a Cinnabon and vanilla ice cream, but in different formats). Both were delicious, but very rich. Cinnabons were hot and fresh. The vanilla ice cream was less flavorful than most but still good to tone down the richness of the cinnabon. Next time we'll definitely share something. Too much sweetness for one.

Shanaz A.

Thanks for swirling! My friend and I got lucky and went in on national soft serve day making the soft serve only $1 per cup! Tasty cinnamon roll brought back memories from years ago. Felt more modern though from what I remember.

new ice cream flavor

best ice cream in the world. I love the peppermint flavor specially in ice cream sandwich

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5 months ago

Logan gave me such good service, such a good employee with the best customer service.

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10 months ago

Great people! Great selection of treats! How could you go wrong when they mix cinnabon and carvel ice cream!

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Jim's Ice Cream - Chocolate peanut butter single scoop in a fresh waffle bowl

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Cinnabon Swirl - desserts - Updated May 2026

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