We only user Endeavor for our home WiFi and have never had an issue. Pretty sure we've never had an…read moreoutage except when the power goes out obviously... they are the best! We've paid $90 for a couple years now, no complaints.

Fast Fiber Internet. Great customer service! I can't imagine having better service here in Central…read moreIndiana. All ISP's should be this good.

This is one of the few companies that still offer dial-up Internet service. Not everyone can…read moreafford ATT U-verse (DSL) or cable broadband. And it's only $10/month. They have dial up access numbers throughout central Indiana, from Lafayette to Muncie to Shelbyville. Other access methods are available too, such as ADSL, ISDN, bonded 128k dialup, T1/T3, and leased lines. Other services include web hosting, virtual servers, dedicated servers, co-location, and virtual ISP. The owners and their team have been in the Internet service provider business since the Internet was first made available to the public in Indianapolis. They are the founders of Indy.Net. Are you looking for a mom-and-pop ISP or hosting company? Do you want to talk to someone who can actually go into the machine room and push a button? This is that place.

This is the only service available in my area so I'm stuck. The internet dsl box has to be reset…read morenumerous times for the internet to work every time my home phone rings it kicks me offline that's the reason I did away with dial up come on. When I call about these issues I always get the same trouble shooting turn it off wait 20 seconds unplug it etc etc ok now it's working thanks for your call yeah it's working till next time my phone rings or a couple hours then it's back to same issue. And I have to have a landline which I don't want or need just to have internet so I'm paying like $80 a month for internet. The only upside is there are no limits on data.

They have the worst customer service of any business I have ever dealt with! The managers don't…read moreeven care when someone complains..you would think they would care enough to come up with a solution..not the case at joink!

I'll start by saying the actual internet connection is good...very good. With that being said, if…read moreyou ever need customer service, forget it, it is TERRIBLE. Hold times are forever, then if you're lucky enough to get someone on the line, 1 of 2 things happen, they either cannot help you, or they will tell you that you need to speak to someone else that will "call you right back" and then they never call. WORST customer service I have ever encountered!!

Had our service upgraded then the system malfunctioned 20 minutes after the tech left. I called…read moretech support and they said that they would send the tech back that day but he never showed up. Every time I called tech support I got the run around. Finally had to set an appointment for three days after that. I felt I was lied to and cheated.

Today i was scheduled to have a new box brought to me to replace the other one which hasnt worked…read morefor the last 9 days except for a few hours a day mainly while asleep. I was told they would be here between 12 and 5 and at 504 i was called by the tech saying he was late. I asked him if he had brought a new box and was told no, he was going to fix the old one. This is not what i was told on the chat line that i have a copy of in my email box. I told them to reschedule on tuesday and he had his supervisor call stating tuesday was all full and that because my call was for an outage there is no time frame to come, that they come when they can. I said thats not what i was told, i waited 10 hrs last time and the tech came after 6pm and because the tech today wasnt on time and had not come with a new box that was unacceptable. He said they wont bring a new box because they fix the old ones. So if you want great internet service thos should not be your first choice. I tried to leave 0 stars but app wont let me. Customer service is not available after 5 eastern time.

Can only speak about their internet service. The internet was fast and overall reliable but this…read moreis not an honest business. F rating on BBB and I would agree due to false pretense and terrible communication. Fiber internet promotion of 29.99/month with free installation and $100 prepaid credit card. We waived modem box as we already had one. However monthly bill ended up 45.78/month as we were being charged for a "wi-fi modem". We called and was told they installed a fiber box in our garage in order for us to have the fiber internet service. Uhh okaaay this definitely wasn't explained during signing agreement or during installation to us. Anywho when our promotion ended we called to cancel the service prior to billing cycle and asked if we had any bill to pay if we cancelled on this particular date we were told no. LIES. We were charged a full month. Was unable to log into the online account to verify anything nor be able to pay online getting a message we needed to call customer service. They don't prorate service dates apparently. Very certain we cancelled prior to billing cycle but unable to log in to verify as you never get a bill because it's all paperless and they refuse to send us a paper statement with our final bill and billing dates. So we paid over the phone and they have the audacity to make us pay a 4.95 convenience fee because we are paying over the phone with a credit card when it's their fault we can't log in online to pay the bill!!! Thank goodness I removed the autopay and credit card info on the account before cancelling because who knows what else they could have charged us. Never ever will be their customer again. Should have looked up Yelp reviews prior to being their customer.

Overpriced, overpromises, under-delivers. And their customer service is awful!!…read moreNever delivered promised speeds. Would slow down so much during peak hours that the TV picture would pixelate and stop. It was so bad we just turned the tv off. The technician was way nicer and more helpful than the customer service call center. Too bad the service call didn't fix everything. The peak time lag couldn't be fixed. Also, paperless billing means you don't get an actual bill. Ever. And the price increases without warning. Whoop! Save yourself the frustration.

I've been a LifeGrid customer for several years with absolutely no issues with their service . . …read more good internet connection at a stable and fair price. But these guys went above and beyond last week to help me! I large tree limb came down on an ATT line in my yard. After spending most of one day trying to find a local ATT office that could get this limb off the sagging phone line in my driveway, I called LifeGrid to see if they run on ATT lines and maybe had a local number. Not only did they have contact with a local office, they set up the removal of the limb! It's not often a company goes out of their way to help a customer . . . this little company is amazing.