So we have had issues with our home phone ( landline ) for about a year. I really didn't care about…read morefixing it since most of the calls we get are sales, scams, political or charity all wanting money. It wasn't until it started effecting the WiFi that I cared. I finally called and talked to a guy named Dan. I could tell Dan was sorta a computer geek. He was talking to me about ports, overlapping signals etc... He actually seemed knowable and trustworthy. We have been getting mailers about AT&T doing "Free" upgrades to fiber optics. So decided to up grade which is supposed to get us a better router, multiple signals and faster uploads. Appointment set for a few days after the call between noon and 4 to get it all set up. Supposed to take up to 4 hours. Two days later: Got the call from the tech about 1:05pm he was on his way. About an hour after the tech showed up I got another visitor. A young man who said he was my consultant. So he came in and we set up the Smart Home Manager app. Then he wanted to talk to me about our cellphones. I told him the companies we were with and that we were happy with them. He mentioned free phones and a $$gift card. I said nope wont be changing cell phone carriers. I didn't tell him but I don't believe in giving one company all my business. If that one company has issues then you are screwed. And my WiFi in my car is AT&T and it constantly drops my signal. Right at 4 hours later the tech was done and everything seems to be working. With new technology I didn't have to reset passwords on every item that was connected. That was great. He left behind the old battery backup for the broadband phone. He had to come back in and take photos of the new outlet and I asked him about it. He said it was costing the company too much to dispose of them so they just leave them behind. Im hoping I can at least take the battery someplace to be recycled. So far so good. Time will tell if this was a mistake.

Terrible. I called to cancel my service and the representative (Ashley) tried at least 5 different…read moretimes to sell me other services or alternate services. I was like um, I'm calling to cancel my internet because it's so bad where I live. They don't offer Fiber where I am located (Sobro area). I explained it's been spotty ever since I got it. Finally, I was told I'd have an email with further instruction on equipment return (modem and power cord) within 24 hours. I'm not certain that I'll receive it, but we shall see. If not, I'll be calling AT&T back.

My mother passed away in July of 2023. In August of 2023 I canceled her Dish Network services…read more Dish has continued to charge me for the services. I received a confirmation number when I canceled the service. It turns out that it was a bogus number. I can't believe that a company would try to take advantage of a death in the family by lying about the cancelation and continuing to charge for the service. I will NEVER use Dish Network...EVER. I will also tell everyone I know that this is not a company to do business with.

I recently had Dish TV installed and after install found out that I have no local stations. My last…read moreTV company provides local stations without any issue. Dish says they cannot provide because of contract dispute or they need to charge $14. per month. Last night we had a severe local weather and a tornado that came through our area and touched down miles away. We had no way to monitor the local incoming weather danger. Dish has great technology but the company management are idiots. I have waited over an hour to talk to a customer service rep and they have no power or authority .... Happy ?NO!

Internet/streaming speeds are great. BUT- They have the…read moreabsolute worst team for install. We have had our line buried multiple times. I use that term loosely. They don't seem to know how to bury a line. Killed my grass, and the line is still exposed in multiple places. Even after they had to come replace and re-bury. IDK who they actually hire to come do that work, but there really do not care one bit. I was also told by them that they cannot guarantee the team they send out will properly bury the line because they contract it out. Said I can totally stand out there with them and tell them what to do or bury it myself. Price is great in the beginning, but will definitely go right up. Making it not worth the hassle. Honestly, I'd try one of the other services.

They started out okay with good new customer pricing around $60/mo for Internet. The customer…read moreservice dropped consistency over the years as they became more established and the prices kept going up. By the time I switched to spectrum I was being charged &120/mo for the same basic service.

We only user Endeavor for our home WiFi and have never had an issue. Pretty sure we've never had an…read moreoutage except when the power goes out obviously... they are the best! We've paid $90 for a couple years now, no complaints.

Fast Fiber Internet. Great customer service! I can't imagine having better service here in Central…read moreIndiana. All ISP's should be this good.

First I would like to start off by saying 1) I was able to speak with someone on phone when I…read morecalled 2) they spoke to me in a very respectable manner 3) they helped me with ALL my questions and issues in one phone call 4) I got a new phone along with better Internet service in less than 5 days. I feel special

Xfinity has the worst customer service I have ever seen. They are programmed for one thing only and…read moreit's not for customer satisfaction. If there is any other TV cable services in your area use it do not use Xfinity.

I had an unsightly dish on the side of my house since I have moved in 6 years ago. Finally decided…read moreto do something about it. Found John and contacted him about removing it. He came over and in no time at all had the dish removed, holes filled, and wires removed. Could not recommend John enough to other people. Thanks so much for your service.

From the owner: MassTEK Advisory Group provides more customized solutions to home entertainment and security…read moreservices that larger companies typical outsource. Owned and operated in the U.S., primarily, we advise or suggest products based on client personal needs. With over 15 years of installation experience, our team at MassTEK has implemented a hassle-free process designed to ensure customers understand and receive the products to fit their current and future lifestyles. Partnered with an authorized VIVINT and DIRECTV dealer, we combine sales and installations, adding efficiency to the entire process.

Call customer service 4 times after 25 years we are done! Hung up on 4 times told not to call back!…read moreCharging for wifi among other things.

I cannot wait to end my contract with this company! It truly deserves 0 stars! They have cheated me…read moreout of so much money. I cannot describe the greed of this company with their horrible service and constant increases in pricing. The channel dropping is so inconvenient and there's always a big increase following negotiations! First, I was told there'd be a $6 increase and recently it was $7! The package I'm paying for has very limited programming and basically only 4 channels I watch. Once I leave, I'm NEVER coming back!!

What could be improved?…read more I've had Xfinity service from Nov 2024 to Dec 2025 and I will say their actual service is average. So I decide to change my service to T-Mobile and cancel Xfinity since my contract was up. I went to my Xfinity app and I tried to cancel service. Nope can't do it. I was told that I have to make an appointment and speak to an operator. The soonest appointment was five days away and true their word they called me. Now if you are canceling Xfinity get ready for this... First of all, I was asked why I'm canceling my service? Um because I want to. I told them that I am going to T-Mobile that they were offering me a better price. That triggered Xfinity to offer me a better price. I declined. Then a better price after that. Again, I declined. After that I got transferred to somebody else who then tried to probe me and get more information as to why I was canceling other than price. I proceeded to tell them that I am bundling my wireless with my Internet with T-Mobile. That triggered another offer. Again, I declined. All in all I spent about 45 mins listening to Xfinity beg me to remain their customer before I was able to cancel my service. At the end of the call, I had the option to schedule an appointment to return my box and the only location they had was the Avon store the following Sunday @ 5:00pm. Ugh! Ok 16 miles away but ok, anything to get rid of Xfinity at this point. When I got to the store on Sunday they were busy and I waited in line. There was a man and a woman helping customers. When my turn came I got the woman, I put my box up on the counter and she said we can't do box returns at this store, that their server was broke and I needed to take it to a UPS store. Pfff! So I go back to my car and I googled the closest UPS store 4 miles away. I got to the UPS store and they closed at 3:00 pm. Now at this point, I get back into my car and I'm not gonna lie, I'm feeling trapped. I'm feeling cornered like I just cannot get rid of Xfinity! After having a good think about this, I decided I'm gonna try a different approach. I go back to the Avon store stand in line and this time I get the man. Now I can tell by the look on his face that he remembers me and remembers the woman telling me that they can't take the box back. I proceed to tell him that I was moving and that I had a flight tomorrow morning and I have absolutely got to return this box!! I picked up my phone and I showed him my appointment. Reluctantly, he says OK and tells me to step over to this table in the back that has a computer on it. We sit down and he starts to process my return. As I'm sitting there, it's starting to occurring to me why they sent me away. They work on commission and I am not commission. After he processed my return and I had my receipt in my hand, I told him I'm sorry but I lied to you that I wasn't moving and I'm not leaving on a flight tomorrow morning. He started to laugh and asked me would I still leave him a good review? Sure so here it is. Shout out to Brian at the Xfinity store in Avon for being tricked into making him do his job. It's a shame you have to consort to these kinds of tactics just to get people to do their job. If you are thinking of becoming an Xfinity customer Mazel tov!