Overpriced, overpromises, under-delivers. And their customer service is awful!!
Never delivered promised speeds. Would slow down so much during peak hours that the TV picture would pixelate and stop. It was so bad we just turned the tv off. The technician was way nicer and more helpful than the customer service call center. Too bad the service call didn't fix everything. The peak time lag couldn't be fixed. Also, paperless billing means you don't get an actual bill. Ever. And the price increases without warning. Whoop! Save yourself the frustration. read more