I don't usually write reviews but I had a really bad experienc at this theater. I went to see Suzume at 10:30. When the movie started it was just me and one other dude. Then about 5 minutes into the movie 5 Cinemark employees walk in and sit 2 rows infront of me. These employees would not stop talking at all. They would snicker and laugh Through dramatic and sad scene. I swear 2 of the guys in that group must have gotten up out of there seats and stopped down the stairs and back up atleast 5 times. Towards the end of the Movie they didnt even pretend to care. They just started play fighting in their seats, it was very distracting. I get it, regular teenagers pull this type of crap all the time, but employees should know better than that. Or so you would think. This very much muddied my experience of the best movie of the year so far. Please do better next time... read more

We've been to this location a couple of times and have enjoyed our experience each time. This location is fairly big and has multiple screens to view on. The employees here have been nice. The inside is clean, spacious and it's easy to find where you need to go. The seats are comfy and the bathrooms are clean. The screens are great to view on and they keep the areas clean. Would highly recommend coming here for your movie viewing needs! read more

Giving this theater one star, because there isn't an option to give it anything lower. We brought 60 kids kids to the movie as a reward for finishing their school work early for the school year. The manager was extremely rude to the younger kids and a 13 year old boy even saw him motioning shooting a gun to his head. So unacceptable, especially for a manager around a bunch of kids!! We spilled a little popcorn, as kids do, and the manager said this is it is the parents fault for raising their kids like that, and the kids wouldn't be welcomed back. We gave the theater a lot of business on what would've been a slow day, we offered to help sweep up the popcorn, and we even preordered all of the popcorn to allow time for them to prepare. read more

i saw the five nights at freddy's movie on 10/26/2023 and the theatre is always nice, i asked for a taylor swift cup and was told originally no since i wasn't seeing the eras tour movie (which makes sense and i get) but the guy still gave us the popcorn bucket and the girl by the drink stand ended up asking if it matter if we were seeing the eras tour movie to get the bucket/cup and i guess it doesn't because she ended up giving me the cup too read more

I love going to Cinemark, especially this one. Every time I go everybody is really nice, the popcorn is great and the seats are comfy. It looses a star because the bathrooms usually need a little tidying up, nothing major but still. read more

It's a cool neighborhood movie theater. Nothing special but it is conveniently located near shops and neighborhood

So, Cinemark Spring-Klein is not my favorite Cinemark theater. I was out shopping in the Woodlands and decided to watch my weekly flick at Cinemark Spring-Klein as the timing of the movie worked with my drive home. The theater is clean and very presentable. I am a movie club member, and frequently take advantage of buying my tickets and concessions online to save time. I say this to say that the setup at Spring-Klein didn't really allow for that. The popcorn was poured into the bucket and waiting for me, but the layout of the concessions area created a choke point. There was only one person at the checkout and everyone had to go through the one employee to pay for their items. Even though I selected and paid for my popcorn online, I had to show my receipt before passing. It really makes pre-ordering less desirable. The one girl checking everyone through also had her cell phone in her hand; I get multitasking, but it just seems unprofessional. Aside from that, the folks that prepared my popcorn were nice and helpful. The theaters were very clean. They do not have the new reclining or heated seats, but it didn't disrupt the movie experience at all. Overall, I would go there again, but would account for the extra time needed in concessions. read more

If you are a movie member, you cannot beat the price of taking your family to the movies here. We've also had nothing but friendly service from the staff, as well. If you haven't tried their kettle corn, do it! read more

Nothing but mask police. Kids already there before I even walk in and no masks. But yet 3 people telling us to put masks on. No concern with the other non maskers. Drink station is self service and completely filthy, sticky and wet. Makes no sense if they're trying to follow *protocols*. The seats aren't worth a flip compared to other theaters. Will NOT be back to this place. read more

Decided to go there to see Impractical Jokers: The Movie because when the tickets were purchased, the normal theater that I go to wasn't showing the movie. The concession area is a little odd to say the least. It seems like a buffet type where after you purchase your tickets, you go get what you want. Popcorn, Takis, Soda etc and then pay. A lot different that waiting in line and ordering what you want at the concession area. I wanted to get a combo of a large popcorn and a 2 large drinks but they had the large cups were the furthest away, the one ones that were the closest were the most expensive ($14.99 per cup). The theater was nice and clean but for being a larger person, the arm rest, even raised, were pushing into the back on my arms so I had to keep adjusting. Definitely one of the most uncomfortable experiences that I have had. Probably won't be going there since I like my regular theater. read more

I've came here before and decided not to buy food because everything is over priced. Movie theaters are already over priced but this takes the cake. The chicken wings are smaller a chicken nugget at McDonald's and they charge you like 15$. So I decided never to buy food here. Just the movie ticket. But today takes the cake. I was having a cigarette outside before my two hour movie and it was prep open by a cone. A worker walks over moves it and locks me out as I'm saying wait wait I'm done. Taking out my tickets and knocking at the door to show her. If it was a problem I woulda just came in and apologized and not do again because I didn't know. locking me out and ignoring me so I have to walk all the way around being late to my movie. It was unnecessary. She saw me but didn't help me. Unprofessional. No conversation had. No discussion just ignored. Almost like she got a kick outta locking me out. Will not be back. Coulda been handled so much better. When walking back in I told my friend it was "hella rude" then she proceeded to come out of some room and gives sass. What the heck kinda place is this? This all happened with my my friend jay. Me and her just wanted a chill day after working in customer service all day with insurance so this isn't what we needed. read more

Took 20 mins to buy a ticket at their only kiosk. There was a long line and no employees offered to help.

I honestly hate coming here now. It just seems like it's on its way to being ran down. Each visit here the concession area is filthy, stuff is all over the floor as though they only clean up twice a day with as many movies as they have running. The staff are nice, but I'm not sure where the miss in communication is. Plus I really don't care for the wait. There's ONE line that everyone stands in DESPITE the movie you're going to see- can't quite figure out the purpose of that. Aside from that, somehow they missed the memo on the recliner chairs- so don't get excited about that. Plus, there's waaay too many of "one kind" that come here with an entourage of 10+ PEOPLE PER FAMILY and loud kids. PLEASE PEOPLE, leave your misbehaving kids at home; the movies aren't for everyone- wait until it comes out on dvd. Oh, and so you want an alcoholic beverage? Sure, just wait until I get the manager. Huh? Who does that?! So you have a bar, but no bartender, and then you have to pull a manager as though this is a specialized request. I'm sorry, but I'm kinda over the area. Carry on. read more

We frequent the cypress xd location but came here on a whim today Disappointing. They don't allow you to butter and salt your own popcorn!! The other theater has a station just for that. I asked for a small amount of salt to take with ms and was refused. Paid way too much to not be able to enjoy my snack. No reclining seats. We'll stick with our usual theater in Cypress!! read more

This is why theaters are going out of business....there's no 20 minute line for candy and popcorn, domestic beer is reasonably priced, and I can sit on my couch an hour before airing the movie. Not to mention I can rent an HD copy for my 70" flat screen for $5.99 What a poor experience. Wife and I both off the Friday before Christmas. We decided to go on a day date to see the new Grinch movie as we are both Christmas movie fanatics. Why do we have to wait in a 15 minute line to buy popcorn/candy/snacks? What in the actual fuck Cinemark? I don't care if you if you are poorly managed and/or understaffed today, there's no reason for a single register queue to purchase theater refreshments in the first place. What if I wanted a refill mid movie? Miss 30 minutes of the movie? Then being told we are too early (20 minutes) to enter the theater? So we have nowhere to go at this point so we sit at the bar.....no surprise: no one working at the bar and domestic beers are $5.75 a piece? Yeah, this will be our last movie at this location. Good luck read more

If you want a dirty movie theater and apathetic workers this is the place to see a movie. Bar closed at 8pm on a Saturday due to staffing yet several employees standing around. read more

Since moving to the Spring area, we haven't been to a movie so when we found out there an almost new place up the road....we just had to take a day off and enjoy some US time! This place is by far one of THE best movie venues I've ever been. The seats recline all the way through so you feel like you're literally at home in the confines of your own area. It's as clean as a movie theater could possibly get, but its less than a year old so we'll see how well they keep that up through the years. Their screens are humongous and the sound is at a perfect pitch. We're definitely making this place our regular movie-watching establishment and will be back more & more since we're only six miles away. Great job guys...keep it up! read more

Let's tackle the easy stuff first. When you walk in the setup is very streamlined. Compared to an AMC theater, you purchase your tickets and then you go into ONE area where you purchase concessions. That may feel slower but it makes so much more sense then have people all over the place in fifteen different lines that aren't being served. This was my second visit to this particular theater. They are very well maintained theater. The staff seems rushed but friendly for the most part. On Dec 2 we joined their movie club. However our points still haven't posted and I've complained to the manager who says there isn't anything he can do. Well this is my second visit and its happened AGAIN. My points aren't applied. So other than joining a movie club. The theater is great. read more

I absolutely love this movie theater! When I lived in spring I would get up every Saturday morning and go for the matinee movies. I'm all for comfortable seating and only paying $5 for it! Now, that I live in humble I don't go as often, but it's still my go to movie theater. The last time I've been was to see The Nun. Which was pretty recently. It's a movie theater but it delivers my needs. read more

Great movie theatre! Clean and lots of extra food options! Also they serve cocktails! They do limit you to two, but it is better than suffering through a kid movie totally sober! Also it looks like they have some great party rooms for birthday parties! This is always my first choice for theater. Never busy, no lines and lots of parking! ****update***** Do not go here on half off day!!! It was a complete madhouse!!!!!!!! read more

WORST THEATER EVER! Someone hit my windshield a few months ago and just now my family and I walked out the theater to find the car next to us broken into along with three other cars around us. Luckily ours wasn't targeted but this place is so unsafe even though it's not in a bad part of town. Both times I have gone inside the theater to report it and everyone in there acts dumb and "calls" security and they never show up. DO NOT COME HERE!!!!! NOT SAFE!!!!!! read more

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Great watching movie ! Good staff and good food selection and very clean place !!! Very good quality movie and easy get in and get out . Good security and save !!! read more

Cinemark Spring-Klein and XD - Cinema Near Me - Spring, Texas

All the younger staff is good but we have some guy with glasses I'm guessing he's management was very racist and rude to our family who rented out a theater to watch a movie following us around and seeing if we paid for things but treated all the other colors with so much respect felt out of place and not comfortable and will be calling corporate also this was caught on my blog for YouTube and my platform ranking is very high so please respect people you don't even truly know for a job who will fire you if it goes viral read more

A good movie theater but the only thing I don't like is they don't have reserved seating so you have to get here early for the movie but overall a good theater. read more

This new 12 theater Cinemark opened less than a mile from my house and I just had to check it out! I was able to grab tickets online and head to the theater without too much trouble. A well lit and patrolled parking lot had me feeling more than safe to leave my vehicle in. The staff while new seemed to be trying to provide a positive experience and after a little work were able to verify my pre-purchase and it was on to the theater. This place is clean, but it just opened so it hasn't had the opportunity to gather years of popcorn and soda spills. The seats were fairly standard and comfortable. The screens are wall-to-wall and floor-to-ceiling and many are 3D capable I was told and they're big and bright! No complications from the movie and I was out without a fuss. All in all a pretty good experience. I'll definitely be back! read more

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I absolutely LOVE this movie theater. It's one of the few places I know that you can see a movie on opening weekend and not have to wait in a horrendously long line or have the theater itself be packed. The seats are very comfortable, they rock back, and the arm rest can be lifted. The staff is friendly and I like the self serve aspect of the concession area. Parking is ample and you can buy tickets outside from a kiosk or inside. So much less crowded than heading to the Woodlands! read more

Great location and I love that they offer alcoholic beverages. They don't have the best customer service and the girls behind the counter come across as if they do not want to be bothered. Rip off: Do not by your candy by the pound it is way over priced. You can buy regular candy packages near the register. read more

Great, NEW, movie theater!! Opened around September, so all new interior, too. It was windy today, so I was pleasantly surprised that the ticket desk was inside the main lobby area (quite windy to wait in the short line outside). The gentleman that took care of our ticket purchase was great. We were sarcastically joking around because I couldn't remember the name of our intended movie off the top of my head - funny guy!! The popcorn is ordered at the counter and retrieved by a concession worker. I wanted some Milk Duds and was politely pointed to a delve serve candy bar area. Then we got in the "check out" line. Walk about 10 feet ahead from there and we handed our ticket to be torn, and headed to our theater. We were in a medium sized theater. The seats are leather (good sized, too). They reclined back at a nice angled or my neck. Once the movie started, the sound was good, and a clear picture. This is a great theater because it is so close, and well maintained :) read more

I really enjoy movie date nights with hubby at this location. XD is a little pricey, but a good choice for a full experience. I can't comment on the food, I think concession food is way over priced and not worth the expense. We usually go to a nice restaurant before or after our movie instead. There are lots of great restaurant on 2920, Kuykendahl, Louetta..... All in all, it's a great movie theater, well managed and well kept. It's a nice change of pace from the AMC on off Cypreswood Dr. and more convenient than the theatres in The Woodlands. read more

Absolutely amazing! Staff was very friendly and sociable! The popcorn was hot and fresh and the whole theater was very clean!!

Decent movie theater. Staff is I guess what I expect from teens that don't really care too much about the job and more about socializing with their own coworkers, laughing and being a little careless. They were at least nice to us and gave us what we asked for. Only thing is I bought two cheese pizzas for my kids and when they opened them in the theater, they complained about them not being sliced. I went back and asked the guy to slice them and he did pretty quickly with a good attitude. There was signs everywhere that there were no free refills on anything which is annoying since the popcorn and soda is already very expensive. The food was pretty good for movies food. I wish they had a few more choices like healthy stuff but it's the movies so whatever. My wife her own healthier snacks in her purse. Restrooms were clean. Wish they had a few more arcades games. read more

I would give this 5 stars, but took 2 stars away for the following reason: this place is tiny so you are in cramped seating, they don't have a setup for free refills on drinks like their competitors, but they still charge the same price of other theaters that do offer more bang for the buck. They do have a nice quality to the place. The screens and sound are good quality. I don't think I will keep going here though because the theater called Silverado 19 does have free refills and much more space for leg room for the same price. If they charged $8 per adult instead of $10 I would have a reason to return. read more

I went yesterday, and my tickets didn't come out of the machines outside, so the manager had to let us in. The whole theater is small, and the inside of the theater was small like 50 seats. read more

Love this movie theater! The staff is super friendly and they are always smiling, I there often and is one of my favorite places to go for a hotdog, popcorn, and a good movie. The theater is always clean and even in their busy hours the restrooms are clean! read more

First time coming here and never again!! The staff were not welcome didn't even at least say hello. There was one worker who had an attitude and no name tag to see who he was. The theater room was dirty popcorn and trash everywhere. Don't recommend this place read more

I don't go to the movies often but this place is like five minutes away from my house. I was honestly not all that impressed when I visited this place but it it was cause I took it for granted. A while later I went to a regular movie theater to watch gravity and I left really disappointed and much more appreciative to the experience at this movie theater had to offer. The screen are pretty large, comfortable seating and the sound was pretty good quality as well. I have been to better theaters but I can't complain about what they offer here. If you live close by then I recommend it! read more

I enjoy this theatre. Always clean. Well managed. Very polite staff. Comfortable seating. Good food options as well beyond popcorn and such. I give it two thumbs up. read more

Good movie theater could use more food and candy selection and it has a few arcade games

It's a nice theatre but I am not sure what is NEXTGEN about it. The seats are not the Cinemark updated recliner seats and they are also not reserved. I don't feel like the experience in this theatre is worth the cost of the tickets. read more

First time going to this theater. We went on a Saturday morning (11:15am) and got the early bird ticket pricing. All the people were polite and the place was very clean inside. I can see though with all the kids running around the concession area that probably by the end of the day it could be a disaster area. I did find it a little weird you had to pay first then they give you a cup and you have to go back to fill it up. They seriously need to re-work something there to stream-line things as there is only one girl at the checkout counter. The theater itself was also very clean and no noticeable odors. Temperature was comfortable. Seats were comfy and even for a big guy like me I didn't feel squeezed in. read more