We had to go to an Appt downtown near Cindy's Cafe decided to give it a try. Hostess was friendly & our server #8 she was on top of things. The place is fairly big & rustic, inside nice. We ordered the Chicken Fried Steak w/ gravy, mashed potatoes & fried green tomatoes. The Chicken Fried Steak was cooked & tasted great, mashed potatoes were good but the fried green tomatoes a little tart sour. We also ordered the Chicken & dressing, Mac & Cheese & a Salad. Everything was flavorful but once I bit into a Bone ( and lots of them in the Chicken) I couldn't eat anymore except the salad & Cranberry sauce. Service was good watch out for the Chicken. We were Disappointed that they didn't offer a Military Discount & they have an Air Force Poster on the window. First place since moving back that doesn't support the Military that we have found. read more

We visited Cindy's restaurant in Prattville, Alabama this afternoon after not eating there for several months. We stopped going because the new management seemed to be more concerned about the profits than the customer experience. Several servers quit because of this. The food has really gone downhill, and the place was basically empty at lunch. Back before we stopped going there, if you didn't get there when the doors were opened, you were almost always guaranteed a wait. Even though it wasn't a long wait, the place was usually full. We got there about 11:15 am today and the place was almost empty. We only recognized one server from the past. The food wasn't fresh. We had the buffalo chicken salad and the buffalo chicken sandwich with fries. The Chicken tasted old and overcooked. The fries seemed to have been re-heated to death! It's sad, but the bread of the buffalo chicken sandwich was the best part of the meal. Don't think we'll be back anytime soon. That's sad because we have been eating lunch there at least once a week for years up until several months ago. The inside hasn't been updated in ages. read more

I love their cheese steak sandwich and club sandwich for lunch. Good price also! They close early so get your order in!

I had a couple of employees tell me that this Cafe steals the tips from the wait staff. Puts me in mind of Amy's Baking Company from the kitchen nightmares show. However the food was not bad. Nothing special but not bad. read more

Unreasonable manager. Unreasonable expectations. Zero cleaning. Zero giving a crappie about anything other than making them money. 88 health score read more

Cindy’s Cafe - Embarrassment to work here!! - American Near Me - Prattville, Alabama

The essence of home cooking! We have always been pleased with the staff and the service they provide.

We arrived for evening dinner and was the first to order....the waitress was rude and wasn't interested in taking our order....takeout orders were coming out of the kitchen fast but our order was delayed by the waitress with excuses or incompetence but not coming back....sorry! read more

Philly cheesesteak was a greasy mess. Dry and tasteless meat. Wow it was bad. Server was good.

We have been here several times. Food is awesome and so are the waitresses. Even get dessert in the price of the meal. One of our favorite restaurants in town read more

The food is great. It always comes out warm and delicious. The service is great i am a family friend of the owner she (Cindy) is always so nice. The workers are amazing and bring food as quickly as possible. The whole vibe of the place is so cool. For example it's a diner with a classic Alabama touch. I would recommend you going here one of my favorite places to eat. read more

Grew up in Alabama, my mom suggest we go and get a taste of Alabama home cooking food. My experience was wonderful food was good. A local favorite, it was a 30-40 minute drive for us from the lake. The service was good, the lady who served us was kind and could not do enough for us. I would go back. What you see is what you get, not always the case these days. Lastly- tip your servers generously. read more

Food is good, nice variety, servers are friendly, orders come up quick, we go here often, definitely recommend!

We were seated immediately and we sat, and sat, snd sat. No one took our order, looked our way, brought a glass of water... nothing. After waiting for almost 30 minutes we left. read more

We went to Cindy's via recommendation from a local lady. It was okay. The locals love it. It was packed the whole time we were there. I had meatloaf and it was okay and served warm not hot. Our waitress was very friendly but she was overworked and all the locals wanted to visit with her. Best part of going to Cindy's was visiting downtown Prattville. I would give Cindy's another chance. read more

Food ok for meat & 2. Price on menu reasonable but at checkout their system automatically adds 3.5% credit card fee. Not on menus or posted. Deceptive trade practice. If posted OK but when it is surprise at checkout it is dishonest. read more

So me and my family went to Cindy's cafe to eat dinner yesterday night. so then we paid and left a tip and then the waiter followed us out to the car and said I don't like the tip we gave her and she also said that she pays her bills with her tip money so we will not coming back read more

Been in Prattville about two years and have not tried. Decided to drop in for a quick lunch. Server suggested the Buffalo Chicken Sandwich. Perfect toasted bun, butter Buffalo sauce and juicy chicken. Crinkle fries were very good. Service was friendly and attentive. Decor was simple and restaurant was clean. My only negative was the sandwich was too big...recommended. read more

We do not live in this area but went out of our way to have lunch here and will again anytime we are traveling nearby. The staff was friendly and efficient. There was a line waiting to get in when we left at 12:45-it's that good! We had the club sandwich and a chicken Philly with fries and onion rings. It was all delicious but the onion rings are stellar! In addition, Ms Cindy is a treasure! I'm astounded there are so few reviews; I suppose the patrons just don't want to spread the word! read more