This is a Super 8 motel even though the company who owns it is listed in yelp. On TripAdvisor there are lots of reviews if you are looking for other opinions. Anyway, last weekend we had a horrible experience at the super 8 in Mason, OH. We went for our anniversary and got the King's Island package. We had a great time at the park, but once we returned to the hotel to rest we could not due to the amount of screaming children and teenagers in the pool right outside our room, and the amount of people hanging out in the little playground next to it talking and laughing. At 10:45 we called the front desk to ask when the pool closed and we were told at midnight! We explained that it was just too loud, but nothing was done. 20 minutes later we called to ask if they could at least get the noise level under some reasonable control, but they just answered that the pool closed at midnight. At around 11:30pm we called one last time to demand that something be done to control the screaming kids so we could sleep, but again, nothing was done. So, I got up, got dressed and went to the front desk to ask what was going on and why nothing had been done yet. The manager said he could not do anything about it, and we argued for awhile until he said that I was ridiculous for asking him to either control the noise level or close the pool because we were exhausted and couldn't rest. After a couple more minutes of arguing I said that either he would get it under control or we would be paying for only half of the stay since a half night's sleep was all that we were going to end up with. He said he couldn't do that either and that this was a ridiculous request. So, I headed back to the room very upset and my husband decided to go try and reason with him. He had the same experience I did, and seeing that the party outside was not going to end, even after the pool closed, we packed up, woke up our sleeping 5 year old and before midnight were checking out. At check out my husband asked that we not be charged for the room part of the bill since we experience, but the manager insisted he had to charge the full price (which was pretty expensive, about $100 for our three tickets and around $100 for the room where we couldn't sleep.). After arguing with him, my husband decided that the only recourse was to file a dispute claim for the room with the bank. So far the bank has issued us a temporary refund and is disputing it for us. It was awful and exhausting and we will never make the mistake of staying at such a poorly run place again. read more