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    Marriott Cincinnati Northeast

    3.7 (56 reviews)
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    M club brekky
    Megan W.

    My first start out by saying that of all Marriott s I've been to this one smells absolutely amazing, and that's a big plus for me. The staff is wonderful Front Desk is happy to meet with you happy to accommodate any of your needs happy to show you the way to get to the elevator by walking around the desk and showing proper customer service. The rooms are always nice and clean they smell wonderful too. It's not just the lobby that smells good the whole place smells good it doesn't smell musty which I love. I wanna end off with telling you that the m club is worth it. So The person complaining on the review before this about not having a "free" breakfast, you're never going to have a free breakfast at a Marriott for all of you who don't know this so if you're wanting something sort of free pay for the M club!!!!You get a wonderful little meal at night and a wonderful meal in the morning and the amount of money you're paying for M club is as much as you be paying for meal here at Marriott so why not? Lastly, I love the gym. I love the pool. I love this Location.

    Azelle C.

    We recently experienced a devastating loss in our family and decided to check into a hotel for a few days for a relaxation staycation just to get away from everyone and everything. After a lot of research online we decided on this Marriott based on previous experiences with Marriott properties. When we arrived there was only one maybe two other cars in the entire parking lot. Great! Just what we needed. We went to check in and there was a couple in line in front of us (only one person was working which is understandable due to COVID) The guy at the counter checked in the people in front of us and was walking away from the desk as if my daughter and I weren't standing there waiting. I had to stop him just to check in. That was the first incident. Our plans for this staycation was to just relax and watch movies but couldn't even do that because this (picture) kept popping up on the TV every 5 minutes or so. The maintenance guy came and did nothing. It continued. We dealt with it that first night because by then it was late. They moved us to another room and that television was doing the same but also turning itself off also we were basically told that since we were the only ones having that issue so they couldn't do anything and that we just had to deal with it. The last straw was when the maintenance guy was in our room checking out the TV and the LOCK fell off the room door and he was just going to leave. I asked him to fix the lock and he said "Oh did you want that put back on?"...We are two women in a hotel room and he asked DID WE WANT THE LOCK INSTALLED? At that point I knew it was time to leave. We check out and went to another hotel. I have never had such a bad experience at a Marriott property before now. Very disappointed.

    no toilet paper.  i'm glad i didn't defecate in this dilapidated rest room.
    Chaz W.

    No free breakfast. This isn't really a deal breaker for me. it's delightfully located right in the middle of everywhere. we stayed there with my filipino family after a full day at Kings Island. I have an odd modus operandi when staying at hotel with my filipino family. I usually awake before they do and meander around. Walked to an international grocery store. It was acceptable. I come back to hotel having to really use the rest room and I'm talking deuce time. I prefer using the lobby rest room. It's usually very clean and all hotel inhabitants would rather use their room. I don't want my daughters complaining about my thirty minute morning dumps. I entered the hotel from a far side but low and behold there's a public first floor rest room not in the lobby. That's rather odd. Apparently house cleaning didn't know about it either. It was disgusting. The toilet was clogged. The toilet seat appeared to be growing pubes. It was too dirty for my nice clean, non-smelling dumps. It didn't flush either. There was an abandoned towel between the sink and the wall. I thought it may be smart to at least check the toilet paper situation. Since this room was unacceptable in every other regard perhaps i'll check it's toilet paper. I had a HS friend that bragged that he ALWAYS pissed on the seat and he'd always save some for the toilet paper too. This was the 80s and I thought that was messed up. I've noticed he wasn't the only one. It's now nigh impossible to urinate on the toilet paper rolls anymore. their toilet paper was shielded from Lloyd but they weren't there anyway. This left me so mad i wanted to dump in the urinal but i didn't because this was an epic morning dump and I had no toilet paper.

    Their Angus Brger with sweet potato fries

    Very nice food and wonderful staff. The black berry /dark chocolate chip sorbet is to die for

    Michael H.

    The Marriott in Mason preparedness and housekeeping cleanliness in regards to COVID-19 was superior and made for a safe and wonderful experience. They even had a cleanable tv remote control. We really loved our room. The entire hotel was recently renovated. Our beds were the most comfortable and the newly renovated shower was the best we have ever experienced. We would come back just for the shower experience. One of the best stays we experienced.

    Cute little chair and table in the corner.
    Phoebe W.

    Was here for work. Wow, this place looks so much better now that it's remodeled from what I can tell from the pictures. I loved everything about my room from the modern decor, bathroom rain shower head, comfy bed and sheets. Lots of convenient usb plugs. Additionally, the lobby I hear is all remodeled too with lots of cool gathering areas that invites you to hang out. Had the breakfast buffet and was satisfied enough, but mine was complimentary. It was great and staff was friendly and efficient. I've stayed at a couple other hotels in Mason, but will now stay here going forward if I'm ever back here for work. Telling all my co-workers to stay here the next time they are in town for work.

    Ha P.

    Nice hotel! Great service!! This is the first hotel that I've been to that personally given us a handwritten thank you note for our stay. It's located within walking distance to restaurants such as Applebee's, Noodles, Panda Express, etc. The service is super. The room is super nice and modern. Bathroom is clean. However, the toilet paper is really thin and the toilet is a bit weak when flush. The hotel has two swimming pools: one indoor and one outdoor. They also have an exercise room.

    Diana H.

    I became sick after eating this hotel's breakfast. Asked for late checkout, and they extended checkout by 30 minutes. Wow, thanks so much. I am overwhelmed by your generosity and understanding. They advertise having free wi-fi, however, the signal is so weak, none of us were able to use it. Hotel is in desperate need of renovation. They charge as if you're staying in a modern hotel, but all fixtures and decor are terribly dated. The blankets were comfortable, but that's about it.

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    Page 1 of 2

    Ask the Community - Marriott Cincinnati Northeast

    Review Highlights - Marriott Cincinnati Northeast

    Stayed here over the weekend for a work conference and it was a great time.

    Mentioned in 2 reviews

    Read more highlights

    AC Hotel by Marriott Cincinnati at Liberty Center - Bar upstairs

    AC Hotel by Marriott Cincinnati at Liberty Center

    (66 reviews)

    $$

    The hotel was beautiful! A couple bars located within the hotel, they only offer valet so if you…read moredon't pay for valet you'll have to find a parking garage near by. This hotel is located next to many bar/restaurants easy to walk to. Safe location, views from the upper floors are nice.

    My girlfriend and I stayed here on September 20th. It is a nice hotel located in the Liberty Center…read moreshopping/entertainment complex. The room has a clean, minimalist look. There was a mini-type fridge with some water in it but I couldn't tell whether the water was included or extra. There was no separate refrigerator which is a shame being there are so many restaurants in Liberty Center. The room was cozy and the bed very comfortable but there wasn't a lot of amenities. There is a small mini-safe, iron and ironing board and a small area where you can hang a few clothes. The shower is kind of an open style shower with no door. These rooms aren't designed for long stays. The big draw would be it's in Liberty Center and you can shop, eat and drink and not have to worry about driving. I would recommend for one night but probably not more than one. Rooms are in the $200 plus range. There is a bar area on the 2nd floor and it is nice. If you elected on getting breakfast in the morning it's is around $14 a person. There is a small store in the lobby with sodas and snacks for purchase. There is parking near the hotel but if you've never been here before, I would recommend you come early so you can locate it. We stayed overnight because we went to a comedy show at the Funny Bone which is within walking distance. I do recommend.

    Comfort Suites Mason Near Kings Island

    Comfort Suites Mason Near Kings Island

    (25 reviews)

    $$

    We stayed here while in town for a family wedding. I am pretty sure that just about all of the out…read moreof town guests were staying here...mostly because the couple organized a free shuttle to and from the open bar reception from this hotel. Despite being very full and busy, they were able to accommodate an early check in for our room. The bed was comfortable, and gratefully we were at the end of the hall, as far away from the elevators as possible. The only real issue was a loose faucet in the shower. The staff was quietly tolerant of the massive group of people. Which is about as much as I could hope for. We were numerous, very rowdy, and quite inebriated. If you are in the area to go to Kings Island, this is an a-ok place to stay. If you are doing Cincinnati stuff, it is a bit too out of the way. I don't know if I would have an opportunity to stay here again, but it wouldn't be awful if I did. Kudos for housing and handling a large, wild and crazy party of wedding guests!

    Do NOT stay here. This was by far the worst hotel I have ever experienced. If there was a rating…read moreless than 1 star I would have chosen that. We stayed at this hotel with students for the WGI Championship and encountered extremely poor customer service, unsafe conditions, and serious cleanliness issues--including bed bugs. Multiple members of our group were affected, and we were informed that another group experienced the same issue. Beyond that, the condition of the rooms was unacceptable. We found hair on the towels, stained sheets, a malfunctioning shower with little to no hot water, and doors that would not properly close or lock. The pull-out couch was covered in crumbs, there was a dirty handprint on the sheets, and even rubber bands from braces left on the bed. Trim was falling off the walls, and key cards repeatedly failed to work. We stayed for four days, and not once were our rooms serviced--no fresh towels, no toilet paper restock, and no trash removal. Safety and sanitation were also major concerns. The lobby doors were never secured at night, and after breakfast, staff wiped tables with their hands rather than using any disinfectant. Customer service was equally unacceptable. When we requested to speak with a manager, we were told none would be available until Monday--after our departure. Due to these conditions, I have contacted the health department and the hotel's corporate office. This hotel is not safe or suitable for guests. I strongly urge others to avoid staying here unless you are willing to risk your health and safety.

    Marriott Cincinnati Northeast - hotels - Updated May 2026

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