Compared to dining-in quality and temperature of food (4 stars), your take-out service needs great improvement (2 stars). We wanted to try getting our food to go. We even went on-line to place our order, indicating that we would come inside and pick up the food at 7:00 pm. My husband got there on time, but still had to wait. However, we felt that the temperature of the food was less than even warm. So, we believed the food had been prepared WELL before 7 and just sat there in the bag (s). The quesadillas we ordered were supposed to be stuffed with cheese or sauce. Nope - very little of either. The tortilla shells were over-cooked. However, the added Fajita chicken was great (extra cost, no problem). My husband's Enchilada was also, not hot, and neither were the beans and rice. The best part of this take-out meal was the Queso and chips. Can't go wrong there. So, if you want food to go and you live near Raleigh, try San Jose's. If you want to dine in, you could give this place a try. We did several years ago and I found nothing wrong with the food, quality and temperature. Sorry, Chuy's! You missed the mark on this one . Oh, by the way, because we were customers who already paid for the food before even seeing it, our orders and customer service should have been a higher priority than diners waiting in line to be seated (they didn't give you one penny)! read more

First went to a chuy's in the 80's. But after several attempts with the one near me I am convinced they lost their mojo as the food was sub par to what it used to be to be It is a shame and I hope someone in their corporate offices will realize what they are doing or I fear they are headed in the dodo bird direction read more

Do NOT eat here if you are Celiac. A week later, I'm still the sickest I've ever been. I think it was the chips and/or rice, but I cannot be sure. My doctor shared it could take 6 months to fully heal from this. Food isn't even very good. read more

Best TexMex and chips in town! Dipping sauces for chips is stellar. Beers is cold and mixed drinks rock! Service has improved greatly. My new favorite spot. Try the Elvis memorial meal, come hungry read more

Love this restaurant love coming here with my family great Mexican restaurant and lordddd that jalapeño ranch is something good with them chips great ambience and the food is amazing definitely would recommend read more

Visited today for lunch - been a hot minute since we ate here last. No parking available anywhere, opted for free valet (not really free as we always tip!). Seated quickly and loved being in the bar area, the decor is so bright and fun. Ordered the taco salad ($9.99) with ground sirloin and hubby ordered the combo fajitas (pricey). Food was good, my salad didn't have much protein on it which was a bummer. Hubby liked his fajitas but said they were just okay, not enough flavors? The highlight of the meal was the free chips! Yum. They are super thin and perfectly salted. The salsa is a NO GO, gross. But the white sauce was delicious! We asked for some chips and white sauce to bring home, so good. Overall, an okay meal, nothing special. We've definitely had better Mexican elsewhere - but, if you're in North Hills, want to search endlessly for an elusive parking space and want some okay Mexican food, stop in. Bill was about $30 before tip. Our server, Sam, was attentive and very friendly! read more

See all

Well what I thought would be a ck distant chain restaurant with decent Tex-Amex was an empty, no hostess having, worst food, cold chicken served all wrapped up in a fun energetic looking atmosphere! We Ordered the new menu chicken tender tacos. The tortilla was refrigerator cold, then super cold cheese, cold pico, cold lettuce and lower than room temp fried chicken tenders. The place was dead so it's not like they were overwhelmed. There were 6 Tables in the entire place seated! The bartender was very friendly and gave us ample attention while working both the bar and all the tables in the bar area. For that she earned the only star given! But for the kitchen staff, you guys need to find another career field!!! It was both poorly done and you could really make someone sick!! read more

I visited Chuy's for the first time and was pleasantly surprised by the service, atmosphere, and food. Tanner went above and beyond to ensure our experience was favorable and we were all so appreciative of her attention and kindness. We started with queso which was insane - so so good. Not too standard / boring but also not too much jooj, it was just oh so right. We also loved how thin and crispy the tortilla chips were! Cocktails were delicious and above just a standard recipe, but not boujee by any means. It was exactly what I want when I order a margarita! The food was hot and fresh. When an order came out incorrectly, it was promptly addressed without hesitation and must've received priory in the kitchen because the correct order came in a jiffy. We were all very happy with the flavor and portion size of our meals. I really couldn't complain and would definitely return if ever in the North Hills area again. Thanks again Tanner for making our visit a positive one, despite the chaos of a holiday weekend! read more

I feel bad giving 2-stars because the food is usually good. The problem is the service. We've eaten in the restaurant 3 times and had decent service once. The 1st time there we were on the patio and I swear the server was stoned. He didn't write our order down and then had to come back because he couldn't remember what we ordered. I had to get up to refill our chips and water because he was MIA. We've placed togo orders over 50x and the order is correct maybe 50% of the time. The staff doesn't know the menu items. Sometimes you get two tacos, sometimes you don't. We've had meals missing. We've had wrong ingredients. You never know what you're going to get so make sure you check before driving home. Food is 4-stars (when the order is correct). Service is 1-star. Overall 2-stars. read more

By far one of my favorite restaurants! Mexican food is my favorite cuisine and I like all types. This is a great Tex-Mex chain. The restaurant is located in Midtown (right across from North Hills). There is free valet, but there is also parking available all around. They are building up this area quickly so parking is more limited than it used to be, but it's not horrible. I've been many times and have had good experiences every time. The staff is friendly, the food is great, and the drinks are good. The best part of all is their Happy Hour. On weekdays between 4-7 PM they have a FREE nacho car. Yes FREE! The Nacho Car (it's literally the truck of a car...so cool!) is stocked with beef taco meet, chips, refried beans, salsa, and their amazing queso. And like I said, it's FREE! Although I mostly go for Happy Hour, I have also ordered food a few times as well. The food is also very good! It is all extremely fresh and I have never been disappointed. One time I met a friend for Happy Hour when I was feeling a cold coming so I decided to order some chicken tortilla soup to-go and I must say it's so good! I'm not a big soup person, but the flavors are great! My mother doesn't like Mexican food (she's an odd one..), but I took her one time before we went to Beach Music and she actually enjoyed it! Definitely recommend! read more

See all

First time eating here and we loved it!!! The ambiance and decor was amazing. Our server was vey polite and informative. Restrooms were clean. Chips and salsa we great! Food service was quick. The food was delicious!!! read more

See all

Don't.. Just don't. It's terrible. The food, the service, the ambiance, everything was so bad. If you're a fan of Mexican food, there are so many other better places. read more

I got the tortilla chicken soup and the mexi-Cobb salad. Both were REALLY GOOD, highly recommend -- especially the tortilla soup. Both meals tasted awesome, tasted fresh -- chicken also seemed to be high quality. Really great experience, good atmosphere, friendly staff. read more

Why does their salsa have to be so burning spicy?? I have asked for a mild one and they only have the spicy one. Please, don't put so much jalapeño in it!! read more

Chuy's - Tex-Mex Near Me - Raleigh, North Carolina

Mid mid mid Go somewhere else Very mid mexican food Service was decent but sauce in the enchilada was terrible read more

Ordered the tortilla soup with a side of rice Rice was par boiled Soup was clear, 75% chicken broth... 25% canned veggies, meat and cheese with avocado, celery and cilantro... Tortilla chips were extremely salty The hosts were nice and youthful... they were just doing their job You can tell much was invested into the look of this place. From the moment you approach the building, to your seat... the whole place is an attention grabber, great for tourists. To crack open a can of Campbell's chicken broth and call it "Tortilla Soup" is highly disrespectful to the Latin culture. But hey... make your coins though... definitely a cash grab read more

I lived in Austin, TX many years ago and Chuy's was always a favorite place for everyone. It usually had a line out the door and I would always get the Steak Burrito. The steak they used always had a nice grilled flavor and was nice and tender. The burritos were yummy and melted in your mouth. Fast forward to here and now... I have been to the North Hills Chuy's many times before COVID but this was the first time since then. My experience was not good. (1) On a Monday night, the wait was over 30 minutes and there were many empty tables. It wasn't like they were empty so that there could be distance between guests, because we sat in a booth next to other people. I guess they are just short staffed. (2) When we finally got to our table, it was messy from the previous people. It hadn't been cleaned, yet. The hostess wiped the goopy stuff off in the middle and then told us it was OK. But it still had crumbs all over it so I pointed those out. She gave another wipe and then ran off leaving crumbs all over. Out waiter finally came over and we pointed it out and he did a decent job of cleaning it off and then said some snide remark about the hostess. Not professional to talk bad about coworkers. (3) Next he took our drink orders and asked if we had time to check out the menus. We responded that we didn't have any menus and then he pointed to a QR code and said we need to scan that. We are not cell phone slaves but luckily had one that we could share. There is no reason not to just print menus on copy paper or just wipe off laminated ones. Anyway, too much of a pain for me to have to read the menu from a small phone but I guess I am old fashioned. (4) Food came and I took a bite of my Steak Burrito. The meat was chewy, or should I say "chuy". They used to use good quality steak (in Austin at least) but the North Hills Chuy's has always had steak that is not as good. This time it was just plain bad. For the first time ever, I didn't finish my burrito. In fact, I didn't even eat half of it. (5) My drink (coke) sat empty for almost the entire time I was eating and I was never offered another one. I could have flagged down the waiter and asked for one, but by this time I just wanted to see how apathetic he could be. He can definitely go the distance. (6) The waiter was clearly busy and didn't have time to chit chat but he totally did not give us good attention and would run off before we had a chance to really comment on anything. We asked for some Creamy Ranch and he seemed annoyed by it. I thought about giving him a very small tip but went ahead and gave him about 20% after taking into consideration that he was probably swamped. But still, that doesn't mean a customer should get bad service. He did NOT deserve the tip he got from us but whatever. All four of us at my table were very disappointed in everything about the visit. Definitely not up to our Austin, TX standards and not even up to the pre-COVID North Hills standards. Unfortunately, Chuy's and that whole North Hills shopping center have just gone to the dark side. Going to pass on that area from now on. read more

I have gone to this location twice and both times the food was fantastic and the service was great. The food was super refreshing and the salsa was to die for. I ended up getting the fajitas both times and it is a great amount of the food and the chicken and steak was cooked perfectly. Sitting at the bar was a great idea because of the atmosphere. read more

Chuy's - Fajita Chicken and Fajita Beef. - Tex-Mex Near Me - Raleigh, North Carolina

Service was excellent and the hostess was also very pleasant. The food was some of the worst I've experienced; the chips were overly salty, although the fresh salsa was good. The Queso was made with something like Velveeta or Cheez-Whiz with some spices. The Fajita Chicken Soft Tacos came with 3 strips of dry grilled chicken in each tortilla, all other ingredients (shredded lettuce, guacamole, diced tomato, cheese) were on the plate next to some flavorless rice and re-fried beans. The margarita was overly sweet and the meal came to $30 with tip! Granted, the portions are large, but it's just not good! I've eaten at better food trucks! read more

Had the Chile RellenoRellano. Got down towards the stem of that pepper and Diablo was waiting for me, set my mouth on fire. That was one hot pepper! read more

We ate there yesterday evening. I ordered chicken enchiladas - they were gross & very disappointing. Our waiter was great- he kept our cups filled, checked on us, and was pleasant! The chicken tasted like rubber and you just have to keep chewing it. My boyfriend got tacos and he said they tasted good - they were more of build them yourself - rather them coming built. They were semi-busy. The food did come out fast which was nice. The rice and beans were definitely more towards the American side rather then the authentic Mexican food type. The chips and salsa starter was yummy! They serve a special sauce/dip along with that! They may have better things on the menu but based on what we tried we were disappointed. ): read more

Had a wonderful server, and the restaurant itself had a unique vibe. However, the food wasn't my favorite. I ordered the Elvis Presley special, so I could try a little of everything, especially the enchiladas. I do love enchiladas. But I found the beef enchilada very salty and the chicken enchilada bland. The cheese was nothing special either. Honestly, I'd rather go to a traditional Mexican spot. But the chips and salsa were good, as was the jalapeño ranch (white) dip. I'd go back and just eat that, maybe. Also, parking was definitely an issue at 6 pm on a Thursday night. read more

Oh man, this review makes me sad. I've been coming to this particular Chuy's in North Hills since the week they opened and it has been my favorite date night, Birthday, and going out on the town dinner for that long. This past visit was not the Chuy's that I once knew and loved. The drinks were great at always and service at the bar was fantastic, when we got to our table the salsa was pink, like pale salmon pink color. It tasted very heavily of onions and serrano, not much tomato I suppose, that we could deal with. Then came the queso, it tasted like cheddar soup, I don't know if they just added too much milk but it was very runny and ran off the chips. Then the food, everything looked and smelled fantastic, however the three enchilada dishes at the table had undercooked corn tortilla, the beef burritos and fajitas were tough and chewy, and everything including the rice and beans was spicy as all hell, and I love spicy food. I guess when the rice, beans, and entree have the same level of heat you start to ask questions. Our waitress said that the chef tended to make the food a little too spicy, however I feel like spice was perhaps used to cover the quality of meat they're now using. Like I said, this review hurts to write, as Chuy's is the closest thing I can get to mom's cooking without the travel, I really hope that they can get it together and back to its' former glory. It seems that others feel the same from the recent reviews, not to mention that our server was working her last day as she was unhappy with management. read more

I would give the food a 2 and the ambiance a 5 especially on a nice evening out on the patio. The food was just to salty and just really not great all around. I had the chili enchiladas and my wife had the burrito bowl. Even our teenage daughters weren't impressed with the food. It's a shame because this area of raleigh is probably some of the best outdoor ambiance for dining. Our server was polite and worked super hard, but the service was slow. read more

The atmosphere of you sit out side is amazing. The temperature outside was blistering however the covering and fans kept it perfect. Service was fabulous with my waitress never letting g the chips or drinks go empty. Salsa was really good with a good subtle kick to it. However if you order the enchiladas I would recommend looking at something else. They were over cooked and hard to eat. read more

So the one thing that Chuy's has against it is location. It is in the part of Raleigh that is trying hard to rebrand itself to be more trendy. I loved plain old North Raleigh just the way it was. Okay, but beyond that the food and atmosphere are great. We were seated quickly and served promptly. The server was knowledgeable about the menu and helped us make selections and substitutions. I read the reviews before hand and I don't agree with a lot of the negative stuff. However, I think time of day matters. We came early and so the food was freshest and so were the staff. I could see the crowd picking up as we were finishing our meal. Also, trendy people are picky, I give it to the servers. I actually witnessed a manager pulled over because a person wanted to talk substitutions. I could see being wore out by the middle of a shift dealing with that kind of stuff. It also says something that a chain goes out of its way to attempt to meet needs of picky eaters. My spouse wants to go back and so we will. I am hoping to sit on the patio and drink next time. I think that sitting out there while a concert is going on would be interesting. read more

See all

I came here for a work event with about 20 others and we were seated at two large tables out on the patio in the back. The servers weren't 100% knowledgeable of the menu and slow at times, but they were still helpful and had a pretty good handle on our tables given our large party size. My group ordered different dips and appetizer platters to share as our starter and I ordered an enchilada for my entree. I thought all the food tasted like standard Mexican fare. Though, to be fair, the Texan in our group did tell us the one thing you NEED to try at Chuy's is the boom-boom sauce, which I didn't order with my meal...so maybe I'm missing out on something here?? Regardless, this isn't a bad spot, but my colleagues and I agreed that it didn't blow us away. read more

See all

Stopped in for a quick Margarita, New Mexico.Their chips were fresh and crispy, their salsa is more like pico but it was fresh and yummy. The soup was a bit on the bland side but the pico and avocado, made it good. I sat at the bar and admired the cool dog pictures, just wish they would dust. It looks filthy. read more

See all

Came here with my family on Saturday evening, it was pretty empty which was strange but we still sat down to eat. Our server was quick and attentive. Food came out fast but was mediocre, bland chicken in my enchilada with cold cheese. Enjoyed my margarita but probably won't be returning. read more

I got queso, a steak burrito, and a mojito. All the food was great. However, there was a single floor tile that was placed incorrectly, and I found it chilling. Sent from my iPhone. read more

Chuy's - The food was good, but get a load of this! - Tex-Mex Near Me - Raleigh, North Carolina

The service was good but they didn't put any cheese as my CHEESE quesadilla. This is a photo of my quesadilla after I took off the chicken. As you can there is just a whopping amount of cheese. Don't come go to el dorado its way cheaper and way better and I'll be damned if I pay 9+ dollars for queso. read more

I came here with a large group and we were able to reserve the back section of the restaurant--great for private events! Parking was a little tough even on a weeknight and I ended up parking in the garage and walking quite a bit to get to Chuy's. We started out with chicken quesadilla appetizers for the table to share and chips and salsa. The quesadillas were delicious and not overly greasy. For my entree I tried the baja tacos with battered fish, cilantro,red cabbage. The tacos came with refried beans and Mexican rice and the portion was big enough that I brought home half of my plate and had it for lunch the next day. The Mexican rice had a kick to it and was more spicy than I expected! When I've had fish tacos at other restaurants in the past, the taco and fish amount is often small, but this was not the case at Chuy's! read more

Chuy's - Fish tacos - Tex-Mex Near Me - Raleigh, North Carolina

This restaurant was quite empty when we arrived, we were seated right away and began to look at the menu. There was a drink special but we were not informed of it until we ask the waitress. We initially ordered some margaritas which were actually really good. We ordered food which came out quite quickly but was kind of lukewarm unfortunately. I will say there's salsa and jalapeño dip that they bring out with the chips are absolutely delicious! Overall quality was mediocre I would mostly recommend coming for drinks and chips and salsa. read more

Chuy's - Strawberry margarita swirl - Tex-Mex Near Me - Raleigh, North Carolina

I've been to this location a few times - and never been disappointed by the food or service. During quarantine - all staff were wearing masks (inside and outdoor seating is available) - and paper menus were given. My favorite thing to get here is the chicka chicka boom boom chicken burrito! It's soo yummy - if you like spicy - you'll enjoy this. Also, they have some of the best salsa (very fresh tasting) and chips. read more

Chuy's - Chicka-Chicka Boom-Boom - Tex-Mex Near Me - Raleigh, North Carolina

Haven't been to Chuy's in a minute and craving their crispy chips and salsa. We went tonight for a quick crispy taco dinner and it did not disappoint! Our server, Kofi, was also very nice and attentive! Thank you for again for the extra chips, salsa and limes to go Kofi!! read more

Great ambiance but the food and drink really leaves something to be desired. How were there zero vegetarian options?! The food that we did order was very meh- not a single person in the party finished their food. They have great drink specials but you can taste the marg mix in the margs rather than real lime. read more

Ask for the jalapeño dip for the tortilla chips. It's awesome! As are the fajitas. Huge portion of chicken with lettuce, tomatoes, sour cream and cheese. After eating these, they were literally all I craved for weeks. Each room has a unique theme and they have a tortilla making station in one room where you can watch read more

See all

I stopped at Chuy's after church and there was not a wait. The food was delicious and the waiter recommended this dish. Portion sizes are nice and the restaurant was clean. read more

Chuy's - Chuychanga - Tex-Mex Near Me - Raleigh, North Carolina

See all

If you like Mexican food you may enjoy Chuy. I'm not that much into Mexican food but my husband likes fajitas, so we tried Chuy's. I wasn't very pleased with the service but it was OK. Food was typical of any chain Mexican restaurant. In my opinion, the best feature of this restaurant is the view from tbeir back terrace. It overlooks a park with artificial lawn and beautifully illuminated trees along the sidewalks. I don't plan on going back. read more

I'm not a huge fan of chains but Chuy's does an excellent job with Tex-Mex eats! I had heard about this chain years ago but finally stopped in after being tempted by their complimentary nacho car for happy hour (M-F, 4 to 7pm). So I stopped in on a Tuesday at about 5:30 and it was a mellow scene. The bartenders at Chuy's were super-prompt, they all immediately took care of drink orders and clued me in on the nachos. And while I did dig into the nachos (super, thin, crisp chips with queso, seasoned beef, tomatoes and refried beans), I also did the chicka-chicka boom enchiladas. Good eats with just the right amount of food for $10. Poking around the space you'll immediately notice the colorful decor ranging from painted wooden fish, dog decor and more. While Chuy's may not be Mex-mex, it's good Tex-mex at a good price. I can see why this place works at North Hills with its reasonable prices, good service and huge patio. Check em out if you're looking for a relaxed, pleasant meal in the N. Hills area! read more

Chuy's - Tex-Mex Near Me - Raleigh, North Carolina

See all