I contacted them and got an immediate response. Jay came out and diagnosed the problem with my wall…read moreoven right away. He had to order a new burner. When it arrived he came out quickly and installed it and a new thermostat. He showed me the old burner so I could see where it was broken. I will use them again for my other appliances when they need repair.

Great technician came, fixed our issue and even went beyond by cleaning up the oven fan while he…read morewas performing the repair

Why 5 stars? Because we were in desperate need for a dryer repair and KrisKelly made the process…read morequick and easy. --- --- --- One day recently, we realized our dryer was no longer working - not an ideal situation in the middle of laundry day with a vacation on the horizon! I popped on Yelped, searched appliance repair, and it was very obvious that I should reach out to KrisKelly first, based on the great reviews. I submitted a request-a-quote on Yelp on a Sunday afternoon, and heard back Monday morning. By Thursday, there was someone at my house and my dryer was fixed within about half an hour. The service guy even gave me some great tips on maintaining my washer, dryer and other appliances for the future. It sucks to need an appliance repaired, but when you can get the problem resolved as quickly and as pain free as possible, it's such a relief. That's exactly what happened here. This will definitely be my first call next time it happens (hopefully not for many years).

I had a great experience with this company. Customer service over the phone was quick and…read moreefficient. Repairman who came out had the correct part and was done in less than 30 minutes. I will use them again if needed,

My dryer went out and Beto was able to fix it right away, had to wait a couple of days for the…read morepart, however, he came back and fixed it and is working great again. Very responsive, very professional and did a great job. Not expensive at all either. Prices were very fair.

I was looking all over town for an honest and fair repairman who would be able to fix my laundry…read morewasher. I wasn't exactly sure what was wrong with the machine because it worked intermittently. I put in a request for a quote through Yelp, and Beto's Appliance Repair was one of the business who responded. Beto quoted me at $50 to come out and assess the problem, which would go towards the repair costs. After initial assessment, he determined the problem may be the lid latch, so he ordered the piece. A few days later, it came in and he returned to find out if that was the problem. It came out to be that it wasn't the lid latch, but rather the motherboard, which is not fixable. We were better off getting a new machine since ours is almost 10 years old. He ended up not charging us for his time, even though my husband offered. My reason for the high rating is that he was very responsive and did not appear to just be in the business for the money. He did not even charge us for the part that was ordered. I recommend him for his ethics and customer service!

Very professional and knowledgeable. They don't oversell or price gauge. They price very fairly. I…read moreused them for a dishwasher repair. I will use them in the future for any other appliance repairs I may need.

Max and his team are fantastic! I called to get help with our Maytag washer - not only was he…read moreavailable same day, he showed up in 12 minutes! Max assessed the issue, had parts available the next day, and was back within 24 hours to complete the repairs (and exactly on time for the appointment). He showed me his part cost, his labor rate, and had invoices and receipts immediately. If I ever have an issue in the future with any of our appliances, Grand Star Texas is my first and only call!

Call Willis Appliance to repair a water leak in our refrigerator. The tech came and took over an…read morehour to diagnose the problem. After he told me how much it would cost, I told him I didn't want to spend that much. He put it back together and then charged me 50 dollars over the quoted service call amount. After he left, I tried to get water out of the refrigerator and nothing came out. I had gotten water 5 minutes before he arrived. I called the office and was told it was nothing the tech did. I would advise against using this company.

From the owner: Willis Appliance Repair has provided Willis, TX and the surrounding areas with appliance repair for…read moreover 30 years.

Responded immediately. Said would be at my home between 4 and 5 pm. Called me at 5:10 pm. Said…read morehe was 2 hours away and it would be 8 pm and could we reschedule for Monday. He had to have known way earlier he couldn't make it but didn't bother to call. I could have gotten another repairman scheduled. Not happy with this business at all.

From the owner: I service all residential appliances. $75 diagnostic fee for everything.read more

I found my home appliance repair go-to Service! Alex was great...responded quickly to my request…read moreand was able to make it to me the same day for my Microwave repair. Further grateful he had the part (magnetron) with him to be able to replace the part on the spot. Professional, capable and worked with care. Thank you!

...had the part. Diagnosed quickly. Repaired correctly the first time. Same day service. Price…read morewas okay for the convenience.

Steven has fixed our microwave and our refrigerator! His prices are very fair and quick response is…read moresecond to none! I highly recommend his company for any appliance repairs!

Amazing!!! The absolute best experience I have had with a service technician! Steven is very…read moreknowledgeable knows exactly what he is doing exceeded my expectations most important fixed my LG refrigerator when no one else could!

Ervin the tech Mega Appliance Repair sent to my home in Cypress was such a quality guy. He was…read moreable to troubleshoot and repair my dryer in about an hour. this company also offers a 12 month warranty, no fee. i would highly suggest Ervin for any appliance need! Becky

Prompt response times Friendly, knowledgeable technician…read more Work done to satisfaction Will call upon in the future!