I would never, under any circumstances, do business with Rikman Services for Professional Services. After providing adequate installation of a Generac Generator, the owner convinced me to take his special financing deal which he said was interest free. It turns out Rikman is selling a scam package along with Generac and Synchrony Bank where they do this bait and switch. They do tricks with payment timings (so you never see a true balance before it is time to make the next payment,) and fine print, and instead of providing interest free payments, they flip a switch. We found out today Rikman together with Generac and Synchrony Bank have collectively charged us more than twice the installation cost, even though we actually had the cash to pay for it in full at the time. The owner pushed us in this direction. They are all nothing short of con men and scam artists. Happy to show you my bills and the initial purchase. read more

Rikman Services - Rickman Services Scam w Generac and Synchrony Bank - Electricians Near Me - Conroe, Texas

Wish I could say Rikman still does a good job, but I cannot. The microwave they installed under a kitchen cabinet that is over one of my tenants' stoves fell down while she was cooking and chipped the flat-top glass surface. Turns out the tech had not put washers between the bolt and the cabinet inside surface. It left big holes in the cabinet and trashed the microwave. read more

I had Rikman Services install a whole house generator, they are easy to work with, responsive to any issues and came back to make sure everything was operating well and installed safely. read more

Contracted through Lowe's Installation Services for a Standby Generator installation. Rikman Services/Master Diggers cut my properly marked gas supply line to my house while digging a trench for a generator installation on September 21st, 2023. The workers left my property without notifying me of the fact that they had cut my gas line. They folded the gas line over and attempted to stop the leak with a tie down (picture). Rickman Services/Master Diggers left my property with a known active gas leak which could have killed me, my neighbor, and burned down both of our houses. I inspected their work after they left, smelled a gas leak, and immediately called CenterPoint Energy, Rikman Services, and Lowe's. Rikman and Master Diggers stated that the workers did not notify me (even though I was home) because their workers do not speak English (even though I had a conversation with them before they started work). Master Diggers was planning on returning later in the day to repair the gas line themselves. I was absolutely shocked to hear this. I'm willing to bet this is not the first time this has happened and Rickman Services/Master Diggers have patched (illegally) multiple natural gas lines they have cut. No one is allowed to repair CenterPoint's gas lines but CenterPoint. Rikman and Master Diggers were attempting to save a few dollars by doing the repair themselves which would have put my life and property at great danger. Security camera footage of the workers cutting the gas line and their unprofessional attempt to stop the active gas leak: https://youtu.be/5SroBfcE7Kc Rikman Services/Master Diggers also rendered my sprinkler system inoperable. It has been more than three weeks and they have yet to repair the sprinkler system. read more

Rikman Services - Electricians Near Me - Conroe, Texas

This company is very unprofessional. The sales rep came out to give a quote for a new generator and he saying we need a crane to bring the generator in. (I guess the last company just throw the generator over the gate to get it in). We have a large gate that our cars go through daily and also an iron gate that comes off. That's 2 options. They could have just said they didn't want to do business with us. You keep us waiting for the quote you had no plans on giving us. I've never seen a company that doesn't want to make $30-40k or they just hired a lazy sales person. A waste of time........ read more

I recommend Rikman Services for installing a standby generator (2023). Their team is incredibly easy to work with, promptly addresses issues, and goes the extra mile to ensure everything is operating flawlessly and installed safely. There were no problems during Hurricane Beryl; it worked fine. read more

I had Rikman replace an existing toilet. They were great to work with, very professional and helpful. They did a great job. I would recommend them to anyone who needs their job to be done right. Thank you Rikman !! Jasmine read more

our new Generac Generator was installed yesterday by Rikman and everything went smoothly . They should up on time plumber, electrician they all worked together.Front office staff was great also kept me informed about all the details . We have had other Generators installed before by other companies but Rikman has been the best by far. They are also affordable and if we ever need another generator we will definitely choose Rikman . read more

Rikman Services - 22 Kw Generator - Electricians Near Me - Conroe, Texas

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They could have better with communications, but this has been a rough year for a lot of folks. Had a generator installed yesterday (purchased from Lowes) and everything went great. These folks are very professional and friendly. The installers did an excellent job, walked us through the process and completed timely (they were definitely an "A" team.) They also walked us through the operations of the unit to make sure that we understood how it worked and maintenance. I would recommend Rikman with the exception of communications. read more

This company is atrocious. If you want thousands in damage to your property, the job not installed as sold, and incompetent negligent employees that don't reply to you about concerns, then this is the place for you!! The owner hired his daughter as COO to protect him while she remains completely elusive and employees laugh in your face about how her and her daddy don't do anything at all or even bother coming in to work. The meth heads they send to your house damage things and lie. They refuse to reply to issues and then hound you for money like you're the asshole for not paying for terrible work. Hire someone else to save your sanity. read more

I purchased installation of an over-the-range microwave from Lowe's. They assigned the project to Rikman. When delivery of my microwave was delayed, I called Rikman to reschedule the appointment. I reached a very rude lady that just laughed at me when I tried to reschedule the appointment. Extremely unprofessional, and I can see from other Yelp reviews that this is a common occurrence. I called Lowe's, informed them I will not patronize Rikman, and was reassigned to another vendor. Beware - if you are looking for a professional installer, Rikman is not the one you should choose. read more

This company installed my whole house generator. The generator operates for five minutes a week so I guess installation was performed properly. During installation, two wires to my irrigation system were cut due to equipment being driven into the ground. On two occasions I attempted to speak with one of the owners as well as a second person who asked for details. My detailed emails remain unanswered to this day, six months after the fact. Their response is to ignore me and my communications. I cannot say anything positive about this company other than already stated, and certainly will choose a different company for any work needed on my generator. read more

Lowe's sent one of Rikman's installers to put in a gas stove. His name was Aaron and he really raised the bar for installation services in today's world. We got to talking, and before he had even finished the job, he had sworn to get me into the Toadies show that night at Emo's. I thought he was full of crap, but this guy Aaron comes through. Not only did he get me in, he also introduced me to Zach Blair, who happened to be standing a few feet away. If you don't know than name, then you don't rock. Haha, don't take it personally. All's I'm saying is, I have had several people come to our house to fix stuff, install stuff, paint stuff, etc. If you asked me to name any of them, I'd say "Gary?" And 35% of the time I might even be right, but I am a certified Aaron's-business-card-carrying fool, and I never will hesitate to give him a ring. This dude is the man. read more

Rikman Services - Get a stove installed - Meet Zach Blair - Electricians Near Me - Conroe, Texas

They were (are still?) the main installer for Lowe's on Hwy 249 @ Cypresswood. I bought a double oven from Lowe's (several years ago now) and needed the install performed. After a scheduling mishap of theirs, the lady that I spoke with on the phone who was supposedly a top person with the company was one of the most unprofessional and "blame redirect" phone conversations I've ever had. Every appliance I bought from Lowe's after that, I insisted on any installer EXCEPT Rikman. With leadership like that, I wouldn't want anyone who works for them on my property. After that, I heard numerous comments from others about their installers being unprofessional and shoddy workmanship issues. They'll never be on any property that I own. read more

Rikman Services - Since my reply to the Rikman reply doesn't readily display, I'm including a screen capture of it since it provides accurate information - Electricians Near Me - Conroe, Texas

The poor service with this company continues. They finally installed my generator after months of delay. An error code came up on the generator which instructed me to contact the installer. I called the service department but the person had not heard of those codes but he would call me back. Two days later - no call. I am not going to use them for the annual maintenance and I will call another company to fix the problem. I can no longer deal with this company. Lowes needs to change contractors. read more

Rikman installed our Generac generator, purchased from Lowe's. Andrew and Rodney worked hard, were very professional, explained everything very well, gave us a little tutorial along with the manuals, and cleaned up everything before they left. We were very happy with their work. read more

Had a generator installed by Lowe's. The contractor was nice, but was NOT a businessman and the people who performed the work did a horrible job and there was zero follow through. I called Lowe's Corporate to complain. They fired the contractor and hired RIKMAN Services to do the job. Everything was done great! They kept me informed, showed up when they said they would, their folks were courteous and conscientious, and the work was done exactly to code...there were no shortcuts. I'm glad that Lowe's hired them and am glad that Rikman Services takes pride in a job well done. read more

Rikman came to my rescue when my hot water heater froze during the freeze. No one else was able to locate parts or even a replacement unit except for Rikman. They were able to locate an identical unit to my existing water heater and replace it in less than 24 hours from when I called them. I had been without hot water since 2/15 and it was pretty miserable. Mike and his helper were very professional and got the job done quickly. Mike confirmed that parts were pretty much impossible to get but he located the replacement unit almost immediately. I was told by another plumber that it was goi g to be up to 4 weeks for a replacement unit. I am very thankful for the quick response and work from Rikman. read more

Stay away from this company! We bought bathroom appliances at Lowe's and paid for installation. Lowe's uses this company for their installs. Thank god it comes with warranty because this company is very unprofessional. They installed a toilet wrong and they didn't like that they had to come back and re-did what they did wrong. My wife spoke to the owner on the phone and instead of apologizing she was rude to my wife. We will be calling Lowe's to file a complaint. We will never use this company again. read more

I had the water softener installed on 2/9/18 and the work was not done correctly. Water is leaking through the pipes into the Sheetrock in my garage. Of course I call the office at 2pm Saturday afternoon and there's no on call service. Now, I have to call a plumber to take care of this today! read more

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I purchased a dishwasher at Lowes on 2-15-2020. Unfortunately they contracted the installation to Rickman Services. Rickman called and arranged a date and time that we were both agreeable to. I received a confirmation TXT to ensure I would be home. 40Min past the installation time on 2-20-2020, the technician, Alaska, called and told me he was 5 min from me but he was going to install 3 toilets at another location instead and would "maybe make it later in the evening". Eventually he just sent a TXT that he wasn't going to come at all and would bring the dishwasher back to Lowes. Supposedly he returned the Dishwasher back to Lowes, but they CAN'T FIND IT! Lowes isn't much help either in correcting this, but that's another review. :) read more

It was a month between delivery of my generator and the installation. However the installation was complete with no problems and no trash was left. The crew was polite and answered all my questions. read more

I purchased a generator from Lowes. Rikman was assigned the installation. They reached out to get the information for the install, however, they never reached out to schedule. I attempted to contact them via email I have left messages and I have yet to hear back from them. It has been over a month. Lowes has also attempted to get in touch with them to no avail. read more

We had Brian, Operations Manager, install our microwave from Lowe's. Terrific Service! took less than 45 minutes, called ahead, Professional, Polite we highly recommend www.rikmanServices.com read more

We had our toilet replaced by Rikman Services. Beautiful job on the install. Quick, easy and efficient. So far so good. Aaron was our installer. Very nice, friendly person. read more

please read review with 14 photos!!! the pictures speak for themselves. as they say "a picture speaks a thousand words". read more

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your company was amazing you went beyond the call and took care of my parents needs your team gets 10 stars in my book I'm so grateful for all your help I will recommend this company to everyone I know thank you so much. Thank you so much Johnny for your hard work read more

Absolutely not trustworthy. Changed installation appointment w/o notifying costumer causing a whole day wasted. Claimed called customer about change but customer electronic log registered no call. The call log was verified by Lowe's who did the right thing by changing out Rikman Service to another IMEMEDIATELY. WIll never use RIKMAN AGAIN!!!!! read more

Installed a generac generator that was purchased from Lowes. 2 months old and generator does not work. Placed a service call and set an appointment. They no showed for the appointment nor didn't call to tell me no one was coming. I requested a new appointment in which the operation manager told me they were to busy with other customers to get to my issue. Now no communication from the company. If you purchase a generator from lowes do not let Rikman install, they won't stand behind their work. read more

We unfortunately had a really frustrating appliance purchase and install experience with Lowe's in Austin, but the one bright spot in the process was Eric McCall, our Rikman installer. He was at our home a total of 4 times and was incredibly professional, courteous, patient, and thorough in his work each and every time! read more

Rikman Services sent installer Chase out to install a new dishwasher. The experience was perfect and I will definitely use Rikman again! Chase was very professional, friendly, and did a quality job! He walked me through everything, including all the functions on the new unit, and cleaned up after the installation. Thank you Chase! A+ read more

Great! Courteous staff, from scheduling to installation. Effective and timely installation and scheduling. Very satisfied.

Kudos! Jacob installed my wall oven/microwave combo today. Professional all the way around. Nice guy, great work, on time. He should teach a course on customer service. read more

Today I had a microwave installed, which I bought at Lowe's in Kingwood. Stacy Wagoner who did the installation did an outstanding job. He knows what he is doing and is very courteous. I recommend Rikman Services. read more

Their guys showed up on a Saturday (when we'd all rather be doing something else). They did a great job installing a microwave from Lowes -- efficient, courteous and professional. Thank you Rikman Services ... Lowes made a good choice with your team as sub contractors. I will recommend you to others. read more

Had our dishwasher installed yesterday. Mike, who completed our install, was on time, efficient and highly professional. He managed to overcome all the difficulties we put in his path and did a great job. I would recommend these, and specifically Mike for any and all plumbing related services. And I'm not just saying it because he is a proud graduate of Plano East Senior High! read more

Rikman's installation technician, Jacob, installed our new micro wave oven after removing the old unit. Jacob arrived about 20 minutes ahead of his appointment and completed the installation in less than an hour. He was very professional and offered additional tips on cleaning our new oven. I was very satisfied with Rikman Services. Ron G. read more

We had Rikman's install the dishwasher we bought from Lowe's. While the dishwasher process was less than ideal, Rikman's was just great. The tech kept in touch on his schedule, was professional and polite, did the job well and quickly, and cleaned up so that you could never tell he was there. This was the most personable tech I've ever had and I'll certainly use them again! read more

This outfit was very unprofessional. When I spoke to the manager Brian it was obvious that customer service was not apart of the core values with in the organization. He kept cutting me off as if what I had to say was not important. He would not allow me to ask a question and was rude and dismissive. Communication was poor and he was condescending. Needless to say I went with another installer and had no issues. read more

A very professional installer. Chris arrived when scheduled, he was very meticulous about the install of my dishwasher. He took his time, cleaned as he worked, and explained how to use my dishwasher before he left. Very pleased. read more