I was in need of some comfort food today and, after seeing all the high reviews for Sweet Lew's,…read moredecided to give it a try.
The restaurant was easy to find, and there was plenty of parking. The sign on the front door saying "Open 11 till we run out" immediately made me optimistic. Maybe showing up around 3:15 on a Wednesday isn't the ideal time to experience this place, but based on all the positive reviews, I still feel like my experience is worth sharing.
When I walked in, I actually really liked the atmosphere. The decor and overall aesthetic were exactly what I like to see in a small, local barbecue restaurant. Unfortunately, that was probably the highlight of the customer-service side of my visit.
There were no other dining customers that I could see, aside from three people who appeared to be having a meeting. Several employees were around, but nobody greeted me when I came in. I followed the signs directing customers toward the ordering area.
The person working the register wasn't particularly friendly, and the interaction felt more like I was interrupting something than being welcomed into a restaurant. I ordered a pulled pork plate, but I was having trouble seeing what sides were available. When I asked, I was basically told "up there" while she pointed toward a sign.
I chose mac and cheese and fries and was told the fries would take about five minutes. That was pretty much the extent of the instructions. Nobody explained where to wait, whether the food would be brought out, or where I should sit.
I added a sweet tea, and the total came to a little over $28 for one person. The payment screen immediately presented tip options, with 20% being the lowest suggested amount. I still tipped, but considering this is essentially counter service where I picked up my own meal and later cleared my own table, that felt excessive.
Since it was a beautiful day, I went outside and took the only two-person spot I could find at the bar. The overall feeling I got was that they really weren't expecting anyone to show up at that time and weren't especially happy that someone had.
The bartender appeared to be training based on the conversations I overheard, and for quite a while nobody said anything to me. Eventually, he did come over and ask how everything was, which I appreciated.
As for the food, the pulled pork itself was really good. That was easily the best part of the meal.
I was a little surprised by the preparation. The pork was pulled from what appeared to be a bag inside a warmer, weighed, sauced and chopped before being served. That doesn't necessarily mean anything was wrong with it--the pork still tasted very good--but it wasn't quite what I expected after seeing the reviews and pricing.
The sauce selection was also a little confusing. There were several bottles for different meats and styles, but the labeling wasn't especially clear. One bottle labeled simply "Sweet Lew's Sauce" tasted to me very similar to a thin, vinegar-heavy hot sauce.
The fries were disappointing. They were basic crinkle-cut fries that tasted like standard frozen fries. They weren't terrible, but they weren't crispy either--just somewhere in the middle and fairly bland.
The mac and cheese was the biggest disappointment. It looked baked, but the noodles tasted dry and old, and the cheese on top had a dried-out texture. I tried to eat it, but eventually gave up because I just didn't enjoy it.
When I finished, I carried my tray and trash to the trash can and cleaned up after myself. I passed employees on the way out, but nobody asked how the meal was, thanked me for coming in, said goodbye, or acknowledged me leaving.
Overall, the pulled pork was genuinely good, but the rest of the experience didn't come close to matching the reputation or the price. Spending more than $28 for one person on counter-service barbecue, while receiving very little hospitality and having two disappointing sides, just wasn't worth it to me.
I really enjoy supporting local restaurants, especially local barbecue joints, and I wanted to like Sweet Lew's. Unfortunately, based on this visit, I don't see myself going back.