I love this business and the staff here. Very friendly and welcoming. They always have great…read moreinsight for questions regarding food for your dogs, treatments etc. I highly recommend this place. I have been going here for decades.

I LOVE this place! We buy our dog food here, bird feeders, medicine for our dogs, gift cards, and…read moreI buy gifts here for my friends! My newest and about every 2-3 week purchases? 50 lb. Bags of wild bird seed and cracked corn for the ducks that visit my back yard! The most ducks I've had were 47, but tonight only 31! And...I also got great advice about a "bird app" that I downloaded to record the birds I hear and it tells you the birds that are chirping! It's called the "Merlin" bird app! Thank you Copper Creek for all your help and loading up my lbs. of bird food, duck food and dog food every time I come in there! AWESOME customer service!

Pretty mid Target. Lots of shelves were empty, teenagers just running around, and it was dirty in…read morethe restroom and the aisles. Wouldn't come back.

Overall this is a nice Target but I'm really disappointed in the accessibility that limited my…read moreshopping. The go backs by the dressing rooms had spilled out into the plus size section with 4 large overflowing carts. I could not move them to browse through the racks. I was able to speak with a manager in another section but nothing was done during the time I was there. This is unfortunately a common problem at Target due to the location of Plus Size racks. And I would bet poor sales in that section are common due to the horrible shopping experience. Do better Target.

Shout out to Tim P for excellent customer service. He loaded things on the cart and pushed it to…read morecheck and even loaded in our van! Great guy! You need more employees like him!

I went in on Monday to pick up some basic items. Just need help locating them when a very rude…read moreemployee named Aaron attempted to "help". He said what I was interested in purchasing was all incorrect and his body odor was...disgusting to say the least. Breath that could kill plants. Not only bad service but bad hygiene.

Wow, lots of beautiful fireplace related items. Wood, pellet, gas, electric, free standing and…read moremore! They even have barbecues and pizza ovens. Knowledgable and friendly staff.

Very pleased with their friendliness, reasonable prices, expertise, and commitment to excellence.read more

When I came in, a staff greeted me and I asked where the pool chemicals where. They pointed them…read moreout in the back of the store and left me to it. When I got back there, I found a lot of chemicals and being new to pools wasn't sure what I needed. Everything I saw said Spa, so another staff was sitting nearby and was kind enough to point me to the right area. However almost nothing was priced. I had no idea how much things were other than signs saying 20% off chemicals. The one I found (5lb chlorine tablets) did have a price but it was VERY expensive ($42 for 5lbs). Overall, I wasn't too impressed since most of the employees were not busy and could have easily turned this into a 5 star experience.

The workers here seem to be so departmentalized that they can't answer questions. They get…read morefrustrated at their customers and can't help come up with solutions. The employees will admit that they "don't have the best system" and can't seem to get to the screens they need to help answer questions. In other news, their repairs are only temporary and they try to upsell to new systems even though they putting the older system. We've used them for way too long but there just isn't anyone else in town to do the job. At the end of this transaction the worker was nice enough use his hand truck to take the chemicals out to the car.

I honestly don't even know where to begin with how terrible this entire process has been and how…read moreincompetent the sales staff is. I ordered a professional range 2 months ago, and today was the fourth delivery attempt--which I ultimately declined and requested a refund. Four separate delivery days where I planned my day around and cancelled plans because of delivery. It takes A LOT for me to write a bad review. I am absolutely baffled by the level of incompetence from the sales team at Kelly's. I would never recommend buying from them. If your appliance arrives in perfect condition, consider yourself lucky--you do not want to deal with this company if anything goes wrong. I still have not received a single unprompted phone call. Delivery Attempt #1: The stove arrived and when the protective tape was pulled off, it left residue everywhere and the stainless steel looked damaged. I declined delivery. Frustrating but understand it's no one's fault. However, one of the delivery people and our sales person implied that we should just give it a little elbow grease ourselves. We paid several thousand dollars for a new stove, I think that is unreasonable to tell a customer to do that. It was taken back to the store, where the sales staff supposedly "cleaned" it. No call from our salesperson to schedule new delivery. Delivery Attempt #2: The following week, they attempted delivery again. It still wasn't in acceptable condition, so I declined it again. Our sales person was not friendly and acted like we were being unreasonable. I ordered a brand new stove so I think it's pretty reasonable to want in perfect condition upon arrival. So they then ordered a completely new stove. Again, no one called me about a timeline or delivery. Delivery Attempt #3: My delivery window was 11:45-3:45, but they didn't show up until 6:30 PM. I received zero communication--I had to call repeatedly just to get updates on arrival time. I have a toddler and a stove I couldn't use because they kept saying they were arriving any minute. The new stove arrived with the exact same tape issue. Frustrated, I begrudgingly allowed them to bring the stove inside with the promise that a cleaning crew would come the next week-- still not convinced that they would be able to get it cleaned, but so frustrated that I had been sitting at home for hours waiting and wanted to just get it done. The installers pulled out my old stove, brought the new one in, and after working through dinnertime, bathtime, and bedtime for my toddler, they informed me at 8:30 PM that they couldn't install it because they didn't have the correct fittings. This was the first time anyone mentioned a professional installer. Again, communication has been nonexistent the entire time aside from automated delivery confirmations. Since I couldn't be without a stove with a toddler, they had to bring back my old stove and reinstall. They left our home at 9:00 PM--from a window that was supposed to end at 3:45 PM. After going back and forth with the manager, we finally arranged a professional delivery team for the following week. Delivery Attempt #4 (Today): Yet again, the stove arrived in unacceptable condition despite attempts to clean it. The installer tried to clean it and even he agreed the stainless steel looked permanently damaged. At this point, I requested a full refund. Throughout this entire ordeal, not once did anyone from Kelly's reach out to us--no updates, no apologies, no communication at all. They issued a refund but still no call. Every single time, we had to call them. I wasted four days sitting waiting for this range, clearing out a path for delivery and canceling plans. The only positive part of this experience was the delivery crews themselves. They were polite and did the best they could with the situation they were given. Jose, Chris L, Lander and Chris H were awesome and understanding of our frustrations. The professional installer that came today (I believe his name was Gary) was also very professional and friendly.

I recently purchased several Bosch appliances from Kelly's Appliance Center in Salem, including a…read morerefrigerator, dishwasher, stove, and microwave. After receiving a call that all of my appliances were ready for pickup at their warehouse, my husband went to collect them--only to find that the stove I had purchased had been sold to someone else by one of Kelly's sales associates. We were told we would have to wait for a replacement stove to be delivered. As a cottage baker, a reliable stove is essential to my business. Unfortunately, the replacement stove did not cook my products correctly. When I contacted Kelly's to report the issue, they were dismissive of my concern and I was told that their return policy only covers a five-day window--essentially leaving me with no recourse. Three weeks later, a new control panel was installed on the stove, but there's no guarantee this will resolve the issue. I can't shake the suspicion that I was given a returned or defective unit from the beginning. Sadly, this experience has completely eroded my trust in Kelly's Appliance Center. As well as the quality and reliability of Bosch stoves. I chose Kelly's because I believed they would offer superior service and support, but unfortunately, my experience has proven otherwise. I would not choose to do business with them again.

There was no communication to tell us what part of the day the hot tub service crew was arriving,…read morewhich meant we could plan nothing else. The two-person crew were friendly and personable and our spa water was drained, re-filled and in good balance when they left. BUT the entire spa enclosure: walls, glass French door windows, sides of the spa and surrounding wooden deck was a mess of splattered white chemical spots EVERYWHERE. I was afraid it would not come off, so I had to scrub every surface on my hands and knees, etc, to get it back to normal. I called to complain and sent a photo, but have received no follow-up even though I was told the manager would be notified. Also, there was no promised follow-up regarding possible replacement of a spa neck pillow that was worn out. I'm left with the impression that this company does not care.

Helpful and knowledgeable customer service! Great location with lots of merchandise! We will be…read moreback!

This place has the friendliest hardware store vibe of any hardware store on the planet and I think…read moreI've been to all of them, so I know. If you prefer not to be swallowed by the vast and impersonal big box hardware scene and you prefer incredibly knowledgeable, helpful and plentiful numbers of employees who are standing by at all times to assist you in all of your crazy projects, then this is definitely the hardware store for you.

Julianna was so helpful in finding me a battery for my car alarm key fob and even put it in for me,…read morewhich was great because I had no idea how to even open the thing. Thank you!

I write this with regret as we always try to support a local business over the big box companies…read more After a week of interaction I would avoid this company. Lot of good talk but that's all. We scheduled their service guy well in advance but got no notice until the last minute when he was at the wrong address and upset. We stopped at their location in Newberg and gave them photo of the washer info 5 days prior. The service tech (Wendell) showed up with preconceived idea of what was wrong despite even the error code on the machine. Did little to no investigation except saying the machine was over 5 years old, we needed to "junk" it, and to go their shop and buy a new Speed Queen. Totally torched any other product including our Maytag (which they sell). He did no investigative work and walked out. My step son looked on the internet and found the exact problem...unplug and let it re-set. Its now been 2 days since and numerous loads (after a week without a washer) with it working fine. Wendy (the Owner) called my wife today and admitted that their service guy "lacks communication skills". We also have a email from their sales person saying the same thing. It appeared to us he only wanted a show up fee and to sell us a new machine. And they marked us as "out of the area" on the service call even though we are only 2 miles from their business. I hate putting down a local business but I'd avoid this company even if it means going to the big box companies.

From start to finish the installation went well. I knew it was going to be a beast. (Re &re wall…read moreoven) Scott & Jeff handled it well and everything worked and looked great when they were done. Quote was very reasonable. I'm hanging on to their card for future work.

I am a regular at the Keizer store. I buy all my cow feed horse feed chicken feed and dog food…read moreThere. on a regular basis and I've also purchased eight or Nine guns at this location. today I went in to buy some feed and a Kimber 9 mm they have on ad. Working with Jole at the gun counter I was told I could not hold the gun with out the trigger lock on it. The trigger lock had a cable connected to the counter. I get it. They don't want someone running out with it. However Jole had already asked for my ODL and had it behind the counter. I told him he could also hold my wallet and money if he like but I needed to hold the gun with out the lock on it to see if it fit my hand. nope. No can do. I told him I geld very disrespected ! he treated me like a thief. With the great feeling of disrespect, I just encountered I will be taking my business elsewhere to a completely different store for all of my needs.

Brittany Hubbard who works as an ass. Manager in the Keizer location needs to get some further…read moretraining on how to behave towards regular customers. She yelled from across the store at us to wear mask or she was going to throw us out of store. CDC has clearly stated masks are not needed under new guidelines. She was incredibly immature and has no proper training on how to deal with public. She should stay in the back unloading trucks or something. I used to like going in store but doubt I'll be going in anytime soon if ever. Masks or no mask the reason the store is able to stay open is the customers!